Classic example of being stonewalled. They like to use that No Problem Found phrase.My 2024 Lariat, I took delivery off on January 31, 2024 ran and shifted properly until mid November 2024. The truck currently has over 8,000 miles. Out of nowhere, and just like you describe, when I drive between 30 - 45 mph the transmission shifts into an excessively high gear causing a very annoying deep drown sound when the road starts going slightly up hill! This can only be corrected by flooring the gas pedal. I took my truck to the dealer I purchased the truck from, and dropped it off to take it for a test drive. The message I received once they were done: "there is nothing wrong with your truck. We did a diagnostics and nothing unusual showed up"! Rest assured they never took the truck for an actual test drive. I then decided to make another appointment and insisted that I test drive the truck with the transmission specialist in the truck. Before I even started the engine, and after once again describing the issue, the transmission specialist immediately confirmed that the described characteristics is normal. The onboard computer over time learns the driving habit of a driver and that there is nothing which could be done. I then called Ford Customer Relations, and that was a total waste of time. I was told that I could not be connected to a transmission specialist and the only option left was to take the Truck to another Dealer. I did and this dealer fixed the issue! They reset the onboard computer for the transmission to factory setting!!! I was then informed to get in touch with them after driving for approx. 500 miles. The name of that Dealer is Bill Tally Ford in Mechanicsville, VA! As I left the dealer I right away noticed the difference. No I am keeping my fingers crossed.
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