My dealer "Pearson Ford" in Zionsville IN. has told me No Dealer Markup on my ordered Mav.
At least they oughta supply lube when they are gonna stick it to you like this!
According to what you’re saying, the dealer has all this paperwork, but feels no need to share any of it with me, the buyer? I have to hound the dealer to give me a receipt that shows I have just put $500 down, and have committed to spend $30,000 more? In spite of the constant claim, "Don’t worry. You WILL get your truck" something smells wrong here. I am still reading about people who just placed an order a day or two ago, and received a confirmation from Ford the next day. I have never received any acknowledgement from Ford, except on two calls, where they acknowledged that I am “in the system" - whatever that means. One of those people promised me an email three days after my call. That never happened. This whole system just stinks. I actually feel stupid for letting myself get caught up in it. I’m not desperate for a vehicle. It’s just my usual 5-year purchase cycle, and this time the needs of my business require a small pickup, and frankly, all the small and mid-size offerings kinda suck at present, so I keep telling myself to hang in there.
It sounds like you are worried about two different things:
That would be interesting to know. I've never done that with a car.
I'm further north and have read other of your posts. I'm gathering from them that you didn't get satisfactory service there and so went to Albuquerque. I filled out a reservation on line of a truck I wanted. Days later Capital called me and told me it would be spring. I went even further north and ordered on July 2nd from Raton. Delivered Oct. 15th. I was planning on going to Santa Fe for service, but you have raised my concerns. Any comments would be appreciated.There is no signed contract. Just hand-scribbled figures on preview orders texted over a phone. They did give me a printout of one of them when I went in. It contains the hand-written number of my OTD price - basically the figure of, invoice + $500….the deal I negotiated at the start. Since the figures are hand-written by the dealership, and this is a photocopy of that doc given to me at the dealership, I consider this to be a binding document. I also received a photo copy of the text form of the DORA, taken from their records. I was also given a billing showing my $500 deposit, and the ridiculous, illegible buyer’s Order Agreement, shown here, which I was told was the order submitted to Ford. Something I never saw and certainly didn’t sign. I believe I have enough here to establish the agreed-upon deal, if necessary. I would like to hear from one of the dealers who frequent these forums on their recommendations as to just how to conduct a deal over the phone, and how the pertinent docs and procedures would differ from doing this at the dealership
I just saw that today. This is the dealer I ordered from. My out the door price on an XLT with the XLT luxury pkg and 360 is about 28K and I was told that was all it would be. Fingers crossed.
