- Joined
- May 3, 2023
- Threads
- 16
- Messages
- 140
- Reaction score
- 164
- Location
- Québec, Canada
- Vehicle(s)
- 2025 Hybrid AWD XL
- Engine
- 2.5L Hybrid
- Thread starter
- #1
I recently bought a 2025 Maverick with a broken windshield. It was chipped during transit, and when they attempted a repair, the top of the glass cracked. I was told a replacement would be ordered and would be installed (free of charge, of course) as soon as it arrived. However, they warned it could take a while because they're having trouble finding the right replacement. No big deal, I thought. I can live with the minor blemish for a while.
A couple of weeks later, I get the call. The windshield is in. The dealership picks up my truck and removes the old windshield, but then there's a problem: They ordered the wrong part. Now, my truck is just sitting at the dealership with its front end exposed and no glass. Meanwhile, I’m stuck driving a loaner F-150, which is way too big for me, doesn’t fit in the parking garage at work, and burns through gas like it's going out of style.
It’s been a few days and they still haven't been able to find a replacement windshield, let alone place an order for one. I have no idea how long this is going to take, and it's just a really frustrating situation.
I don't really have a point here. I just needed to vent.
A couple of weeks later, I get the call. The windshield is in. The dealership picks up my truck and removes the old windshield, but then there's a problem: They ordered the wrong part. Now, my truck is just sitting at the dealership with its front end exposed and no glass. Meanwhile, I’m stuck driving a loaner F-150, which is way too big for me, doesn’t fit in the parking garage at work, and burns through gas like it's going out of style.
It’s been a few days and they still haven't been able to find a replacement windshield, let alone place an order for one. I have no idea how long this is going to take, and it's just a really frustrating situation.
I don't really have a point here. I just needed to vent.
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