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AHarris67

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What the hell?!
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Traegorn

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Clubs
 

dags1207

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Ford Maverick No Maverick Scheduling This Week (3/9/23) + Key Constraints 7bf740
 

UberGadgetFreak

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Tidbits here:
1. For those who were scheduled on or after Feb 21, many have dates that disappeared in the pizza tracker. If you look, the tracker 'last update' date rolled back to 2/20 and has not updated since.
2. That same 'rollback' wasn't just the pizza tracker. Other things have rolled back in other places. Even dealerships see build dates missing in their systems. (the sales manager called me asking me if I knew what happened to my build date yesterday as he had the email but couldn't figure out why it was not showing in another tool.)
3. This 'rollback' appears to have happened on the evening of 3/2, the next 'Thursday evening update' cycle after 2/23.

What I think really happened is a failed database problem and they rolled back to the last good backup they had, and that impacted a lot of things built on or linked to that data (like scheudling, the tracker, even parts tracking for future scheduling). It doesn't mean they aren't building right now though. If any data was lost on what was scheduled, it would get priority to be restored and validated manually as a 'mission critical event', and even that is a few weeks out from what was already on deck on 2/20. I suspect this week we may see a lot of things reappear and resume business as usual over the next few days.

And no, I don't work for Ford, nor work on any contract with Ford or have a contact inside Ford. I say this coming from my experience in IT and cloud-based systems. Once corrupt data gets in, its not easy to get it out, even in cloud-based, redundant systems. Its a pain to recover.
 

MrC

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Monday was Day 500 for me since placing my original order. Priority 10 - Clean Unscheduled. Maybe @Ford Motor Company is trying to work with dealers to identify customers like me that are STILL waiting (and maybe I'll win the lottery and unicorns &moonbeams will follow me everywhere).
I’m just like you at day 505. Was scheduled last December before 22 orders cancelled. Now a rollover 23 order. It’s unbelievable our 22 orders are still waiting while new 23 orders are scheduled ahead of us 🤷‍♂️
 

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bearsfan647

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Chaps me a bit that every person walking away is just a bonus for the dealers -- they're not gonna cancel any orders, they'll take delivery and add markups, it's a win-win to have people walk. The order process then seems like a strange sort of bait and switch. There is NO downside for the dealer -- plenty for the turned-away customer. I know much/most of this is actually out of the hands of the dealers, but still...... just leaves a bad taste in my mouth. I wanted the last vehicle I ever buy to be a good experience -- what a pipe dream.
I'm straight up not letting this happen. If I cancel, I will hound them for cancelation documentation. I will check with Ford support daily to ensure it was canceled. If they don't, I'll buy it and resell it to some other dealer.
 

OTACORB

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I'm straight up not letting this happen. If I cancel, I will hound them for cancelation documentation. I will check with Ford support daily to ensure it was canceled. If they don't, I'll buy it and resell it to some other dealer.
Technically until you buy it from the dealer it is their vehicle. You can cancel it and then they will do what they want to do. Ford isn't going force them to cancel and if you walk away why do you care anyway. Just makes a vehicle available for someone that really wants one and has little chance of getting one this year.
 

Last Truck Ever

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Tidbits here:
1. For those who were scheduled on or after Feb 21, many have dates that disappeared in the pizza tracker. If you look, the tracker 'last update' date rolled back to 2/20 and has not updated since.
2. That same 'rollback' wasn't just the pizza tracker. Other things have rolled back in other places. Even dealerships see build dates missing in their systems. (the sales manager called me asking me if I knew what happened to my build date yesterday as he had the email but couldn't figure out why it was not showing in another tool.)
3. This 'rollback' appears to have happened on the evening of 3/2, the next 'Thursday evening update' cycle after 2/23.

What I think really happened is a failed database problem and they rolled back to the last good backup they had, and that impacted a lot of things built on or linked to that data (like scheudling, the tracker, even parts tracking for future scheduling). It doesn't mean they aren't building right now though. If any data was lost on what was scheduled, it would get priority to be restored and validated manually as a 'mission critical event', and even that is a few weeks out from what was already on deck on 2/20. I suspect this week we may see a lot of things reappear and resume business as usual over the next few days.

And no, I don't work for Ford, nor work on any contract with Ford or have a contact inside Ford. I say this coming from my experience in IT and cloud-based systems. Once corrupt data gets in, its not easy to get it out, even in cloud-based, redundant systems. Its a pain to recover.
Interesting -- I've also got an IT background, and this tracks with other outages I've seen. Just hadn't put two and two together yet. Could be wrong, could be right, but definitely makes the most sense. I noticed over on FB that someone posted the entire schedule of scheduling this week, and NOTHING is scheduling, not Mavericks, not nothing.
 

commadorebob

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Interesting -- I've also got an IT background, and this tracks with other outages I've seen. Just hadn't put two and two together yet. Could be wrong, could be right, but definitely makes the most sense. I noticed over on FB that someone posted the entire schedule of scheduling this week, and NOTHING is scheduling, not Mavericks, not nothing.
Spring break in Michigan?
 

Hatonapug

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They "scheduled" almost all the 2 year old '22 rollovers in Jan/Feb.... way more than they had any chance of building... so now they're treading water until they actually build those.
 
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Automate

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They "scheduled" almost all the 2 year old '22 rollovers in Jan/Feb.... way more than they had any chance of building... so now they're treading water until they actually build those.
By my number they have assigned around 41,000 VINs for 2023 and produced 25,000 as of Feb 28.
So about right if they are planning on producing around 8K per month for Mar and April.
 

Jeddums

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They "scheduled" almost all the 2 year old '22 rollovers in Jan/Feb.... way more than they had any chance of building... so now they're treading water until they actually build those.
I'm gunna respectfully disagree with you on this one. I'm at more than 500 days and still unscheduled. There a boat load of folks who ordered back in September 2022 that already are driving their trucks. . . and there a a good number of people that ordered in 2021 that haven't even been scheduled yet.
 

paneubert

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Tidbits here:
1. For those who were scheduled on or after Feb 21, many have dates that disappeared in the pizza tracker. If you look, the tracker 'last update' date rolled back to 2/20 and has not updated since.
2. That same 'rollback' wasn't just the pizza tracker. Other things have rolled back in other places. Even dealerships see build dates missing in their systems. (the sales manager called me asking me if I knew what happened to my build date yesterday as he had the email but couldn't figure out why it was not showing in another tool.)
3. This 'rollback' appears to have happened on the evening of 3/2, the next 'Thursday evening update' cycle after 2/23.

What I think really happened is a failed database problem and they rolled back to the last good backup they had, and that impacted a lot of things built on or linked to that data (like scheudling, the tracker, even parts tracking for future scheduling). It doesn't mean they aren't building right now though. If any data was lost on what was scheduled, it would get priority to be restored and validated manually as a 'mission critical event', and even that is a few weeks out from what was already on deck on 2/20. I suspect this week we may see a lot of things reappear and resume business as usual over the next few days.

And no, I don't work for Ford, nor work on any contract with Ford or have a contact inside Ford. I say this coming from my experience in IT and cloud-based systems. Once corrupt data gets in, its not easy to get it out, even in cloud-based, redundant systems. Its a pain to recover.
@fordvideoguy @Sarah Davis . An interesting theory here that might warrant some commentary on the livestream.
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