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Hybrid Dead

garnermike

2.5L Hybrid
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So, my wife returns from a drive, turns it off in the driveway, and ALL power (for lights, seat adjustment motors, intelligent access, heating/cooling, etc.) disappears. Nothing. Nada. Nil. The Mav is essentially a paperweight/doorstop sitting in the driveway. Can't get it out of PARK to roll it out of the way of my other car sitting in the garage. I can't even get into the driver's seat (because wifey is 5'2" and had the seat set for her frame. I'm close to 6' tall). Never got any messages from the Ford app about deep sleep or any other electrical issue. And the 12v battery under the rear seat tests out as fully charged.
So, it gets towed to the dealer (the towing guy got it started by connecting a charge unit to an outlet in the engine bay). As a test, we turned the Mav off and tried to start it on its own, but again the Mav returned to completely dead (no power anywhere) status. Am told parts are being ordered to correct the issue but will take 3-4 days before arrival.
I haven't found any posts here that closely replicate the total power loss issue I experienced, so can y'all point me in the right direction and help me understand what's happening? See my Mav details in the signature. It has 6500 miles on it.
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jsus

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So, my wife returns from a drive, turns it off in the driveway, and ALL power (for lights, seat adjustment motors, intelligent access, heating/cooling, etc.) disappears. Nothing. Nada. Nil. The Mav is essentially a paperweight/doorstop sitting in the driveway. Can't get it out of PARK to roll it out of the way of my other car sitting in the garage. I can't even get into the driver's seat (because wifey is 5'2" and had the seat set for her frame. I'm close to 6' tall). Never got any messages from the Ford app about deep sleep or any other electrical issue. And the 12v battery under the rear seat tests out as fully charged.
So, it gets towed to the dealer (the towing guy got it started by connecting a charge unit to an outlet in the engine bay). As a test, we turned the Mav off and tried to start it on its own, but again the Mav returned to completely dead (no power anywhere) status. Am told parts are being ordered to correct the issue but will take 3-4 days before arrival.
I haven't found any posts here that closely replicate the total power loss issue I experienced, so can y'all point me in the right direction and help me understand what's happening? See my Mav details in the signature. It has 6500 miles on it.
Loads of posts about this exact same issue. It's perhaps one of the two most common complaints about Maverick Hybrid. Ultimately you should've received a letter from Ford about CSP 22B39 and been working with your dealer to proactively address this issue...

https://www.mavericktruckclub.com/f...mer-satisfaction-program-delivery-hold.32720/
 

MakinDoForNow

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Doubt it but maybe 200 amp fuze on 12v battery is blown. Nothing when just accessory turned on?
 
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garnermike

garnermike

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Loads of posts about this exact same issue. It's perhaps one of the two most common complaints about Maverick Hybrid. Ultimately you should've received a letter from Ford about CSP 22B39 and been working with your dealer to proactively address this issue...

https://www.mavericktruckclub.com/f...mer-satisfaction-program-delivery-hold.32720/
I searched and found plenty of deep sleep posts, many no-start posts, but NO posts involving total power loss.
Look, I received that CSP 22B39 letter 3 weeks ago, brought the Mav to the dealer. They asked me if I ever had a no-start and I answered no. They then said that there was nothing they/Ford would/could do if the no-start problem had never occurred. And they sent me on my unmerry way. This only added to the mystery and my anger when the total power loss finally happened.
 

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jsus

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I searched and found plenty of deep sleep posts, many no-start posts, but NO posts involving total power loss.
Look, I received that CSP 22B39 letter 3 weeks ago, brought the Mav to the dealer. They asked me if I ever had a no-start and I answered no. They then said that there was nothing they/Ford would/could do if the no-start problem had never occurred. And they sent me on my unmerry way. This only added to the mystery and my anger when the total power loss finally happened.
Read through the threads. Watch the videos. What you've described is the known issue, it's what led to CSP 22B39.

Sorry to hear your dealer sucks and screwed you like this. The whole point of the CSP over just a TSB was to provide a proactive repair before you ever noticed an issue. That is clearly explained in the correspondence from Ford to dealers, and to you. Ford actually requested that dealers proactively reach out to customers to schedule the repairs, not to refuse to provide them.

Ford Maverick Hybrid Dead 1693318748632
 
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Scupking

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Bunch of post with dead hybrids. Its an issue with the electrical cable to the battery. This issue impacts Mavericks built up until May 13th of 2022.
 

BlueSpec1

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Dead Maverick Hybrid? Try this…
"Like many of you, my Maverick Hybrid has begun to go completely dead (no start, no lights, no screen, no power anything) intermittently after 10 months of ownership (but with VERY low mileage) and my dealer has the replacement wiring harness on order for me."
 
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Bunch of post with dead hybrids. Its an issue with the electrical cable to the battery. This issue impacts Mavericks built up until May 13th of 2022.
Just scroll down to Similar Threads and they're ALL there. This is nothing new.
 

BeardedK

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As already mentioned, it’s likely the wiring harness. Mines been in the shop for 3 weeks now, this is the second time for this issue. Was told that something is back ordered and it could be October before it/they come in. Luckily I’m in a rental, but Ford - dealer and manufacturer- has really dropped the ball on this for me and are honestly souring me on the brand.
 

Ford Motor Company

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So, my wife returns from a drive, turns it off in the driveway, and ALL power (for lights, seat adjustment motors, intelligent access, heating/cooling, etc.) disappears. Nothing. Nada. Nil. The Mav is essentially a paperweight/doorstop sitting in the driveway. Can't get it out of PARK to roll it out of the way of my other car sitting in the garage. I can't even get into the driver's seat (because wifey is 5'2" and had the seat set for her frame. I'm close to 6' tall). Never got any messages from the Ford app about deep sleep or any other electrical issue. And the 12v battery under the rear seat tests out as fully charged.
So, it gets towed to the dealer (the towing guy got it started by connecting a charge unit to an outlet in the engine bay). As a test, we turned the Mav off and tried to start it on its own, but again the Mav returned to completely dead (no power anywhere) status. Am told parts are being ordered to correct the issue but will take 3-4 days before arrival.
I haven't found any posts here that closely replicate the total power loss issue I experienced, so can y'all point me in the right direction and help me understand what's happening? See my Mav details in the signature. It has 6500 miles on it.
Hi there, I'd be happy to look into your Maverick concerns on my end. Will you send us a message with your VIN and dealership info? I can look into things on my end.
 

Ozarkbeard

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Read through the threads. Watch the videos. What you've described is the known issue, it's what led to CSP 22B39.

Sorry to hear your dealer sucks and screwed you like this. The whole point of the CSP over just a TSB was to provide a proactive repair before you ever noticed an issue. That is clearly explained in the correspondence from Ford to dealers, and to you. Ford actually requested that dealers proactively reach out to customers to schedule the repairs, not to refuse to provide them.

1693318748632.png
☝ This.
The fact that your idiotic lazy dealer didn't fix it like they were supposed to, the first time you took it in, is entirely their fault. You are very fortunate it died in your driveway and not out in the middle of nowhere.
 

PriusHater

2.5L Hybrid
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