That is what i said - dealer should own the communication stream - they are involved at some dealers - some of these folks have not heard from the dealer since they ordered the truck. Oh and your other point - it makes a difference to me and it is my money and my time.To play devils advocate, what difference does it make if did not know the very hour you have been scheduled. It will still be almost 3 months before you receive the Maverick. You'll still be happy when it's schedule, built and delivered. Three months is plenty of time to do any needed planning.
As far as concerns of shifting responsibility to the dealers, hate to burst your bubble, but the dealer owns the order and they should be in the communication stream.
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