They know it, the manager in charge of the department was fired for their QC. One reason I bought an extended warranty...I just contacted ford again and it’s still the same answer. “Sometime” in the second quarter is the answer I get.
I may not have as many gripes as a lot in MTC, I have a good dealership, good salesman, good price, didn’t have to wait 500+ days, but this isn’t the way a car purchase is suppose to be.
Ford has failed many over the past few years and seems like their “new attitude” of quality control and customer satisfaction was just a bullshit slogan for news interviews.
Ford Motor Company needs to get this under control, this is a problem across their entire fleet.
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