- First Name
- Matt
- Joined
- Sep 2, 2021
- Threads
- 5
- Messages
- 54
- Reaction score
- 60
- Location
- Peoria, IL
- Vehicle(s)
- Honda Accord
- Engine
- 2.0L EcoBoost
Just had the airbag recall done and it took the dealer 4 attempts to deliver me the vehicle after installing the new airbags…by the way it is all the curtain air bags. First time I showed up Seat belts wouldn’t retract. Second time the seat belt height adjuster was broken. Third time they left an impact in my daughters car seat and fingers prints all over the ceiling. I sure hope the airbags work if I ever need them…the experience leaves me with very little confidence in Ford workmanship and quality. Ford could use these recalls as an opportunity to better my customer experience…throw me an oil change or pay for a dealer detail. Instead the dealer drops the ball, jacks up my trucks and I become more unhappy. Added picture of how they dropped off my truck to me the first time lol.
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