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My vehicle was at Gordie Boucher in Kenosha, WI for 4 days with the issue being a rattle coming from the dashboard/ windshield area. When going over a bumpy road. It never got fixed. 4 days at Boucher Ford in Kenosha, WI. On day 2, I was told they hear the rattle but need more time. Day 3, waiting to hear back from a Ford engineer on how to proceed. Day 4, the Ford engineer advised to keep tearing it down and put a stethoscope on the frame to hear where the noise is coming from. Upon hearing this baloney, I asked how does someone put a stethoscope on the frame when it is tore down, when it is going down a bumpy road, because that is the only time it makes the noise. I told them to put it back together. 4 days for this piece of advice? I will take it to a different dealer and I'm done forever with Boucher Ford in Kenosha, WI.
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