While some folks will say calling the Maverick Support phone number or chatting with them via their website results in bad info, I have always had a pretty good experience and fairly accurate answers. I usually use the "chat" feature on Ford.com, but you can also call. 1 (800) 392-3673.I'm seeing a lot of different info here. Some have a priority number (what is that ?) a list of your dealer's orders ( who did you beat up to get that ?) .
My wife and family are making the points that FORD and the Dealer don't care. They don't care to update me on a regular basis. They really aren't answering my questions.
I got the dealer order number in September. only a YEAR after my order was submitted
I have a VIN number.
I fear if I contact a member of the Board of Directors DIRECTLY , the Dealer will SCREW MY OVER the first change they get and sell the truck from under me.
Any suggestions on how I can get better info from SOMEONE ?
Here is the script I use. You could use this on the phone just as easily as via the chat. You having a VIN makes it a lot easier versus when you were not scheduled yet.
Hello (insert name of phone person or chat person)! Hope you are having a good day so far.
Would like to see if my Maverick build week has moved forward or back and would also like to know if you see an estimated ETA/Delivery Date range? Thank you!
VIN: xxxxx
Order number: xxxxx
Dealer Code:xxxxxx
Simple as that.......
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