- First Name
- Curtis
- Joined
- Oct 12, 2021
- Threads
- 29
- Messages
- 440
- Reaction score
- 480
- Location
- Rio Rancho, NM
- Vehicle(s)
- 2023 Maverick Lariat Hybrid, 2021 Toyota Venza
- Engine
- 2.5L Hybrid
- Thread starter
- #1
I just got off the phone (10/20/2022 @ 1350 hrs) with a knowledgeable customer service rep. I expressed my concerns about being pushed back numerous times and wanted info on 22MY being pushed to a December production date. Whether or not what I have heard concerning MY22 with VIN and schedule being cancelled and will be rolled over into a 23MY. I was advised as of this date and time there is NO official word from Ford about that. Info from this forum (mavericktruckclub.com) and (FordAuthority.com) are just rumors. As it stands at this date and time, 22MY with a VIN and production date will be produced as a 22MY and NOT a 23MY. HOWEVER, Ford is in the process of assessing the situation and will be coming out with an official statement on any changes in production year. I was advised the ONLY place with factual information from Ford is (media.ford.com). All other sources of info is "rumor". Another reliable source of factual info can be obtained at (corporate.ford.com) which usually doesn't have as much info as the media site. I asked if the constraint situation is improving and was advised the constraints are indeed improving BUT the problem is getting the parts DELIVERED. The transportation situation is the main problem, getting the parts delivered. It was explained that truckers that have to go interstate have to pay fees and need paying loads wherever they go. In other words, can not afford to go anywhere without being loaded and if they are unable to secure a load, it kills them because of the cost of fuel. Local delivery is the preferred means for most truckers. So what you read on this site and "FordAuthority.com" take it for what it is. Concerns or clarifications can be addressed at Ford Customer Service (800) 334-4375. Hopefully you connect with a competent agent. You will need to provide the following information: Full name, address info, order code, dealer code, VIN if you have it. Good to check the status regularly on your order. My latest email from Ford indicated my production week had been moved to Dec 5th. However, customer service indicated that date has since been moved to Dec 19. Obviously Ford is going to have to make some decisions pretty soon concerning how to handle the number of 22MY Mavericks that need to be produced with years end coming soon. So take the rumors you hear and read about with a grain of sand. Not much to go on at this time from Ford (media.ford.com). I wish I had some good news to share but I at least wanted to let everyone know about my customer service experience. If and when the price of diesel fuel lowers then transportation will become less of an issue.
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