[Dealer Memo] Not all 2022 Mavericks will be built. Update on Maverick Retail Order Scheduling, Customer Options and Order Amendment

[Mike]

Ridgeline. It’s bigger than I want but SC is too ugly

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[Zappno83]

So I just went into my dealer because I have an XLT ordered from June 14th with the XLT luxury package as well as the co-pilot 360 and spray in bedliner I went in and had them remove the co-pilot 360 option but keeping everything else so I'm hoping that this will increase my chances of getting mine this year being that my order is so old. And I found out I have an order priority code of two so I'm hoping that that will make a huge difference as well

 

[snowcatxx87]

Love how Ford said they would work on client orders instead of inventory - I finally opened up AutoTrader and there is a dealer one province over sitting on 7 Hybrids, one being a build 95% identical to mine. (Just missing sunroof!). Mega frustrating. It has a nice 5k markup of course.

 

[Scupking]

I don't have a build date yet. I would love to know what kind of changes they will make for the 2023s. If they fix all the little things people have been complaining about then I would prefer to roll my order over or reorder as a 2023. It would suck if I get my truck in July and they put out what the changes will be for the 2023s at the beginning of August.

 

[Turtle]

I don't have a build date yet. I would love to know what kind of changes they will make for the 2023s. If they fix all the little things people have been complaining about then I would prefer to roll my order over or reorder as a 2023. It would suck if I get my truck in July and they put out what the changes will be for the 2023s at the beginning of August.

You could always decline the truck or buy it and sell it at a profit - you are in the drivers seat.

 

[MortyHooper]

I don't have a build date yet. I would love to know what kind of changes they will make for the 2023s. If they fix all the little things people have been complaining about then I would prefer to roll my order over or reorder as a 2023. It would suck if I get my truck in July and they put out what the changes will be for the 2023s at the beginning of August.

Or we just wait an unknown duration again for a 2023… because allocations.

 

[Powered-by-Ford]

Well, aren't you agreeing with what I said??? Your order was unscheduled. You don't have a build week. So you adjusted your order. The memo is about adjusting unscheduled orders.

If your order was scheduled/has a build week, you couldn't change. WBDO will tell you the order is locked. We had one of our employees want to remove an option on his F-150 so it could be built faster....the scheduled date was month's out, but they still wouldn't let him remove the option.


Changing from XLT to XL does probably put you back at the end of the line. Yes, keeping the 360 will delay your order. Your price/incentive protection status has probably also changed because you changed from XLT to XL. The order receipt date has now changed.

Yes, I agree with you and mis-interpreted what you said. The answer from my salesman (who I trust) is " Ford schedules orders based on parts availability, priory code and allocation. Time stamp has very little to do with the order. "

 

[Mike]

This is weird

i was certain my order would be pushed back to 2023 because I have a mid Jan 2022 order and Lariat Lux SIBL EB AWD

just got confirmation I have a vin and it will be built. Says he’ll send it tomorrow.

how is that possible ?

 

[MortyHooper]

This is weird

i was certain my order would be pushed back to 2023 because I have a mid Jan 2022 order and Lariat Lux SIBL EB AWD

just got confirmation I have a vin and it will be built. Says he’ll send it tomorrow.

how is that possible ?

And this is the problem people have

 

[DryHeat]

But on 28 Jan, did I lie about getting rolled over to a 2023? No. I didn't. I ordered a Ford Maverick on 10 June, priority 10 at the time of order, confirmed the same day with Ford, and I will not be getting a 2022.

I don't think anyone suggested you lied about what the dealer told you. They questioned the legitimacy of what your dealer was telling you. Understand the difference?

Also, there is no evidence that Ford has already identified precisely which orders cannot be scheduled. They just know they can't build them all.

I think @JBnorthTX has it right. Even Ford doesn't know which orders won't get built. They are waiting for people to modify their orders so they can determine that.

We don't really know why you're not getting a truck. What we know from your post is that your dealer told you that you wouldn't get a 2022 Maverick and wrongly blamed it on Ford stopping production. You checked with Ford and that was wrong. After some back and forth, you and the Ford rep guessed that maybe the dealer was out of allocations.

I don't know if you did anything with the dealer to follow up on that guess. Maybe you did and I just don't know about it. I would have. But if your dealer did have his allocations cut off permanently, that's a different issue from the one discussed in Ford's memo. Ford is talking about its own inability to produce, not about cutting off allocations to a particular dealer while still giving them to other dealers.

 

[Bob_Snow]

Someone please explain the "out of allocations" issue. How can a dealer be out of allocations? Don't they get more if more people place an order? Shouldn't there be enough allocations for all the orders placed?

 

[Mike]

So if you ordered Lariat you can’t really modify to eliminate constraints as it has 360 SIBL

maybe that’s why some Lariat get scheduled. They waiting for XL and XLT’s to modify.

 

[Delzona]

It’s not about the individual sale, but overall sales. Chapman Ford was able to give a discount of 4% under invoice because they are a very big dealer. They received a ton of orders. Big dealers give better deals which makes customers happier, they want to fulfill those dealers first so they can continue to get more overall sales.

With that sales model Ford will eventually push smaller dealerships out of business. Just my opinion.

 

[JBnorthTX]

This is weird

i was certain my order would be pushed back to 2023 because I have a mid Jan 2022 order and Lariat Lux SIBL EB AWD

just got confirmation I have a vin and it will be built. Says he’ll send it tomorrow.

how is that possible ?

It's not a surprise to me because over the last two months, members here have reported just as many January Ecoboost orders getting scheduled as orders from any other month. The "Ecoboost world" appears to be quite different from hybrid.

 

[MikeInFla]

Someone please explain the "out of allocations" issue. How can a dealer be out of allocations? Don't they get more if more people place an order? Shouldn't there be enough allocations for all the orders placed?

This is what I don't understand. I have no idea how it works but if they have a limited number of allocations why on earth would they take 300 orders? I know my dealer has delivered 12 or 13 Mavs out of the 300 ordered. I do not know their allocation number. I am pretty sure I am near the bottom since I did not order until Jan 25 (knowing nothing about cut off dates and only finding out about them that same day when I discovered this forum). I remember seeing someone else on here who basically had the same "choice" (XLT Eco)that I had and he placed his order on 1/25 as well (obviously from somewhere else) and he already has a production date email. Makes no sense to me how this thing works but that's OK.... I'll keep waiting. Just looked at pics of the Santa Cruz online and it's pretty ugly. I would never be happy with that or a Ranger so I will continue to wait even if that means MY23.

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