[Dealer Memo] Not all 2022 Mavericks will be built. Update on Maverick Retail Order Scheduling, Customer Options and Order Amendment

[Mike]

So do you get priority when 2023 banks open? Your dealer will just roll it over
Maybe a good thing long term if they work out the bugs and add a couple cool features

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[Hdang1980]

No they are not rolled over. You have to order it again, according to the message.

"
If the order is unable to be scheduled in the 2022 model year the
customer would need to work with their Ford dealer to convert their retail order to a 2023 model
year order when the retail order bank re-opens this summer. "
Well I am wrong, but what exactly does that mean? Do we get a priority over completley new orders?

I think it's back on the hamster wheel for those who didn't get a 22 MY.

 

[Bamajim]

I'm still not giving up hope of having my Oct. 12 Hybrid XLT being built. But reading all of these posts makes it hard to be optimistic for sure. Haven't heard anything from Ford or the dealer except for confirmation email. I have talked to my salesperson a few times and they don't seem to know anymore than I do . Frustrating for sure but not not as bad as it is for those June, July and August orders. I just keep on hoping for a build date soon.

 

[Mike]

Anyone know if Canadian dealers got this?

checking with my sales guy

 

[The Weatherman]

If you HAVE build date of week of April 4th are you in the clear I wonder???

Your good to go at some point. You need to stand pat.

 

[Darnon]

Can’t. You would have to drop the entire Lux package.

Apparently Canadians could order the bed rail system independent of the luxury package.

 

[Pope]

I ordered an XLT (hybrid, lux package, CoPilot 360) from a mid-sized Ford dealer in Iowa back on July 15 and I have a build date which was originally March 7, then April 4, then March 21, and now March 14. If all goes as planned, I should get my truck in May, 10 months after I ordered it. Seems crazy long, but given what others have been experiencing, I guess I should consider myself fortunate.

I also ordered another XLT (ecoboost, lux package, CoPilot 360) for my wife from Granger Ford back on Dec. 27 for $3,000 below MSRP. I'm hoping we'll receive this truck in September, but who knows.

Finally, I'm planning to order a 2023 XLT (hybrid, lux package, CoPilot 360) in August. Once I receive it (by spring/summer 2023?) I will sell the ecoboost and get all my money back on that truck. That's the plan at least.

 

[MortyHooper]

checking with my sales guy

Looking forward to this update, thanks.
I agree with everyone - if we have shown months of patience and had to hang on to our current vehicles in a hot used car market, we should be able to at minimum be placed at front of 2023 cue. My bare bones XL with 360 shouldn’t be that big of a deal to build.

 

[DryHeat]

Wait a second...so Ford is actually admitting that some 2022s orders will be rolled over to a 2023...just like I've been saying for the past 4 weeks?

Wow. Would you look at that. That's crazy. You mean that all the other posts and comments me and others have made about this means we aren't fucking liars after all? Ya don't say!

Hey there, @Mite-o-Dan. You keep saying "I said this a month ago and no one believed me!"

But what you actually said a month ago was that as of January 28 "All current and NON-SCHEDULED hybrid orders will not be fulfilled for the 2022 model year."

A lot of people didn't believe that and ... guess what? ... it turned out not to be true.

It's kind of like you predicted a total eclipse would happen in January, and now it turns out a partial eclipse will happen in June. You can say "See, I told you there was going to be an eclipse!" but ... close, but no cigar.

 

[MightyNando]

What about for some of us that are stuck at priority 2 for months now that can't change their order. I'm tired of being left out every week!!!!

 

[Delzona]

From this morning.

SUMMARY
There is no denying that the excitement and demand for the All-New Ford Maverick truck has been
tremendous. The 2022 North American Truck of the Year has been a huge hit with customers, with many
still waiting on updates regarding the status of their retail orders. The combination of incredibly strong
retail order demand and unprecedented supply chain issues has created a number of capacity constraints
that have prolonged our ability to schedule many of these retail orders for production. These constraints
will require some customers to have to either modify their existing 2022 model year retail order, or wait to
place a 2023 model year retail order when the Maverick order bank re-opens this summer.

RETAIL ORDER SCHEDULING CRITERIA
While Ford still plans to produce a limited number of 2022 model year Mavericks for dealer stock
inventory, the priority for remaining production will go to unscheduled Maverick retail orders based on the
date they were submitted by the customer’s Ford dealership, vehicle model and configuration selected,
part availability, and the number of vehicles the customer’s Ford dealership receives:

1. Retail order receipt date (oldest retail orders scheduled first)
2. Vehicle model and configuration selected relative to capacity constraints on these specific
optional features and packages:
• Co-Pilot360 package (optional on XL, XLT, and Lariat trims)
• XLT Luxury package (optional on XLT trim)
• Lariat Luxury package (optional on Lariat trim; requires Co-Pilot360 package)
• Spray-In Bedliner (optional on XL, XLT, and Lariat trims; included in Lariat Luxury package)
• Cargo Management System (optional on XL, XLT, and Lariat trims; included in XLT & Lariat Luxury
packages)
• Bed Extender (optional on XL, XLT, and Lariat trims)
• Bed Tray (optional on XL, XLT, and Lariat trims)
• Hard Trifold Tonneau Cover (optional on XL, XLT, and Lariat trims)
3. Retail order verification completed by the Ford dealership
• A required step by the Ford dealership for retail order scheduling is to complete the Customer
Order Verification Process (COVP) which authenticates and approves the retail order.
4. Dealer Allocation based on Approved Market Basket Formula

RETAIL ORDER CUSTOMER OPTIONS
With expectations of these unprecedented supply chain issues continuing, we would ask all of our Ford
dealers that have customers with retail orders including the optional features and packages listed above
to contact their customers and review the options available to them:
1. The customer can work with their Ford dealer to make amendments to their 2022 model year
retail order (i.e. remove constrained features or option packages), dramatically improving the
opportunity for it to be scheduled for production this year.
• Memo: Please note that we recommend against any changes to the retail order’s body code
or PEP code (e.g. Lariat to XLT) as this will also change the receipt date of the order.
2. The customer can continue to wait for their 2022 model year retail order to schedule within the
capacity constrained levels. If the order is unable to be scheduled in the 2022 model year the
customer would need to work with their Ford dealer to convert their retail order to a 2023 model
year order when the retail order bank re-opens this summer.



Dealer Letter Template
RETAIL ORDER AMENDMENT RECOMMENDATIONS
For those retail orders that have been delayed due to capacity constraints on the optional features and
packages listed above, please find the recommended order changes below.
Order Combination Recommended Change

1 Spray-In Bedliner without XLT/Lariat Luxury Package Remove Spray-In Bedliner
2 Hard Tri-Fold Tonneau Cover w/o XLT or Lariat Luxury Package Remove Tonneau Cover
3 Cargo Management System w/o XLT or Lariat Luxury Package Remove Cargo Management System
4 Bed Extender w/o XLT or Lariat Luxury Package Remove Bed Extender
5 Bed Tray w/o XLT or Lariat Luxury Package Remove Bed Tray
6 Co-Pilot360 w/o XLT or Lariat Luxury Package Remove Co-Pilot360
7 XLT Luxury Package w/o Co-Pilot360 Remove XLT Luxury Package
8 Co-Pilot360 w/o Lariat Luxury Package Remove Co-Pilot360
9 Lariat Luxury Package Remove Lariat Lux Package but keep Co-Pilot360
10 Lariat Luxury Package Remove Lariat Lux Package and Co-Pilot360

We understand that customers who placed a retail order are frustrated with continuing to wait for news on
the status of their order, which is why we are looking for our Ford dealers to support by advising their
customers of their options. It is extremely important that our retail order customers understand their
options and are given the choice of how they would like to proceed before any changes are made to their
order.
Thank you in advance for your support.

Holy is this a communication from Ford?! ‍

 

[Nugget]

I ordered an XLT (hybrid, lux package, CoPilot 360) from a mid-sized Ford dealer in Iowa back on July 15 and I have a build date which was originally March 7, then April 4, then March 21, and now March 14. If all goes as planned, I should get my truck in May, 10 months after I ordered it. Seems crazy long, but given what others have been experiencing, I guess I should consider myself fortunate.

I also ordered another XLT (ecoboost, lux package, CoPilot 360) for my wife from Granger Ford back on Dec. 27 for $3,000 below MSRP. I'm hoping we'll receive this truck in September, but who knows.

Finally, I'm planning to order a 2023 XLT (hybrid, lux package, CoPilot 360) in August. Once I receive it (by spring/summer 2023?) I will sell the ecoboost and get all my money back on that truck. That's the plan at least.

I may order a 2023 Hybrid Lariat with all the features. I got my base Hybrid Lariat 14 days ago, but I would like the heated seats and BLIS. Don’t think I can get hurt on the trade in value.

 

[Old Ranchero]

Anyone know when the 2023 Ranger Order banks open?

 

[Delzona]

So.. do I take off my Co-Pilot 360? Or do I not need to because I have a build email date of March 21st.

Since you have a build date you can't make any changes to your order, so you're OK.

 

[Delzona]

What about for some of us that are stuck at priority 2 for months now that can't change their fucking Maverick. I'm tired of this shit being left out every week!!!!

Your dealer can ask for your order "back" which takes out of P2, then you can make any changes you want. Another way is for your dealer to contact the Regional Manager and request your changes.

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