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MAVRICK

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[Last EDIT: 06/30 - 17:00 EST]

Launching a thread to track reported dealer solution/ fixes to the DEAD HYBRID's Problem ... if you submit a report, please include clear details in your reports/ comments. Please include sources and credit of information.

  • Intended to be an evolving thread. Any errors, please submit suggested corrections. Thanks.
@Ford Motor Company - Care to join in? Any TSB's to add?

@fordvideoguy - FYSA



-------------- REPORT #1 [Dealer Warranty Service] ------------------

Thanks to: @Powerstroke46 [Dealer Fix Report Summary]

FORD Dealer Technician Report:

-- Installed LX6Z-14290-PA [Wire-Battery-Electric]

Troubleshooting:

1) Removed Battery and Test - PASS
2) Checked for voltage at high voltage junction box under hood - FAIL [READ: 0 Volts]

FINDINGS: REMOVED junction box and found intermittent open circuit on main power wire to junction box.

REMOVED following for access:

1) DC/DC Inverter
2) High Voltage Junction Box
3) All Shields under Vehicle
4) HYBRID Battery
5) Front Wheels and inner fenders
6) Interior back seat trim around Battery and harness
7) Rear seat assembly
8) Lower High Voltage Coolant Lines under vehicle

FIX -

REPLACED:


** High and Low Voltage Battery Harness Assembly ** [P/N: LX6Z-14290-PA]

FOLLOW UP/ VERIFICATION:

1) Re-energize High Voltage System
2) Clear DTC's


-------------- REPORT #2 [Dealer Warranty Service] ------------------

Thanks to: @Tundra2Maverick(?)

FORD Dealer Technician Report:

Troubleshooting:

1) Battery Test: PASS

FINDINGS:
Found high resistance in harness access <Editor's Note: this is consistent with an open circuit/ open contact in an electric circuit. Likely indication of a faulty cable harness and/or poor terminal contact(s)>

FIX -

REPLACED:

** EV Cable Battery Harness ** [P/N: LX6Z*14290*PA]

* Full Dealer Service Report attached on posting by @Tundra2Maverick(?) further down below on this thread

-------------- REPORT #3 [Dealer Warranty Service] ------------------


Thanks to: Facebook Post

FORD Dealer Technician Report:

-- Installed BP326 [Cable Lug]

Troubleshooting:

1) Performed Battery Test - PASS
2) Checked Fuses - PASS [All Good]
3) Inspected wires at the fuse box under the hood

FINDINGS: Found wire connector 1617a to have intermittent voltage when moving the wire. After pulling back the wrapped tape, found that where the wire was flat crimped and soldered, it was separating and causing a faulty connection.

REMOVED following for access:

1) Wrapped tape around wire connector 1617a

FIX -

REPLACED:

** Old eyelet plate with a 4-0 eyelet and re-taped the wire [P/N: Not provided]

FOLLOW UP/ VERIFICATION:

1) Road testing [Unknown verification]

-------------- REPORT #4 [Dealer Warranty Service] ------------------


Thanks to: @Chicago Mike

Another potential cause of the problem .. currently under investigation ... yet to be verified.

Source: Ford <Tech Service> hotline

... told the local dealer tech to ask customer to disable the "Ford Pass APP" as they believe that the module that the APP communicates with in the truck is bad, and that by disabling the APP they will be able to tell if that is the issue.

FOLLOW UP [06/27/2022]: Thanks to: @Chicago Mike

Dealer retrieve codes "u3003" battery voltage
Perform charging system check: PASS [tested ok]
Test battery: FAILED

FIX - Replace and install new battery, clear codes and program Battery Management System (BMS)

ADDITIONAL: Found traction control light on Anti-Lock Brake System (ABS) light on, retrieve codes on ABS u3012.68 control model improper wake u performance.

FIX - Perform ABS software update and reprogram several modules as per computer clear codes and perform post road test.

NOTE: Customer was advised to disable the "FordPass" APP until further notice as it is suspected of causing a battery drain that affects HYBRIDs. The onboard APP communication module was not replaced.
@Ford Motor Company
@fordvideoguy

--------------- REPORT #5 [Dealer Warranty Service] --------------

Thanks to:
@Aza/ Facebook

Troubleshooting:

Multiple voltage related Diagnostic Test Codes (DTC's) showing

1) Performed Battery Charge Evaluator (BCE) Pinpoint Test - 12v Battery = PASS [+12v @ Battery/ Connector: C4070-1]

2) Checked @ Battery Junction Box (BJB)/ Connector C1617E-1 = +2.9v

3) Test Checked Standard Duty Cycle (SDC)02 from Connector C4070A-1 to C1617E-1 = 0.02 Ohms

REMOVED the following for access to C1617E-1:


  1. Harness 14300
  2. Battery Junction Box (BJB)
  3. DC-to-DC Converter

FINDINGS/ OBSERVATIONS:

Found that when moving the Tab/ Terminal end (of connector) C1617E-1 it would read variable resistance (Ohms) values

Removed Heat Shrink from Tab/ Terminal end (of connector) C1617E-1.

Found that Tab/ Terminal end (of connector) C1617E-1 was loose and not properly soldered to the 12v battery cable

This <was determined to> caused poor/ erratic connection between tab/ terminal and battery cable resulting in high resistance/ voltage drop in that connection

FIX -

Performed Bare Cooper Electrical (BCE) wire repair to harness 14300 <unclear what the actual repair was>

Tested all of the above previous check points and observed no change during wiggle test.

Vehicle starts and runs.

EDITOR (a.k.a. OP) NOTE: If one looks at the diagram further below on this post, there is a 14290 & a 14305 cable but no 14300 shown . This could simply be that 14300 is an updated P/N and/or the diagram might be outdated. In any event, these seem to be the types of cable that the technician is referring to.

Original source post posted below on this thread ...


---------------------------------------

Thanks to: @Cannedtunafishisgood

FORD's/ LINCOLN Concern:

"Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements."

https://www.mavericktruckclub.com/forum/attachments/mc-10212957-0001-pdf.57667/


----------------------------------------

SOURCE: Multiple Users

Typical "FordPass(TM) Connect APP" message foreshadowing further [Dead HYBRID] trouble ahead ... This has also been reported as happening to non-HYBRID, Ecoboost (EB) models which adds credence to the theory that the "FordPass" App in-vehicle module may be overtaxing the vehicle battery in having to maintain connection and/or respond to "FordPass" data exchange requests.

MESSAGE: Your <vehicle's name> Maverick equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery charge level is low.

<Editor's Note: based on personal experience, this doesn't solve the problem> You can easily fix this yourself by going for a longer ride. Make sure to keep your air conditioning and accessories off during this drive to recharge your battery faster.


---------------------------------

Thanks to: @Cannedtunafishisgood [Report to NHTSA]

Report Dead Hybrid issues to: https://www.nhtsa.gov/vehicle/2022/FORD/MAVERICK%2520HEV/PU%252FCC/2WD


---------------------------------

Thanks to: @93nighthawk

Ford Maverick Tracking DEAD HYBRID Mavericks Reported Dealer Solutions / Fixes ... 1655984481151


----------------------------------
WEB Link to: Battery cable. POSITIVE CABLE. WIRE - BATTERY - ELECTRIC VEHICLE

Part Number: LX6Z14290PA
Supersession(s): LX6Z-14290-PA

https://www.oemfordpartscheap.com/p...ery-Cable-Positive/119664100/LX6Z14290PA.html

Ford Maverick Tracking DEAD HYBRID Mavericks Reported Dealer Solutions / Fixes ... 1657225044351

----------------------------

High Voltage Battery (HVB) Removal Guide

https://www.fleet.ford.com/content/...et/resources/2022_Maverick_BatteryRemoval.pdf

----------------------------


FOR FUTURE REFERENCE: If one needs to <manually> put the vehicle in "Neutral" for towing.

Ford Maverick Tracking DEAD HYBRID Mavericks Reported Dealer Solutions / Fixes ... 1654387202105-


From Owner's Manual - Pages 186/187:
USING "MANUAL PARK RELEASE"
Activating the manual Park Release Cable

  1. Apply the Parking Brake. See Electric Parking Brake (Page 194). NOTE: If the battery is dead, for example, no electrical power available, you could need an external power source to apply the parking brake.
  2. Remove the access cover with a tool or key by prying the panel in the upper corner.
  3. Locate the manual park release tether in the center console.
  4. Switch the ignition on but do not start your vehicle. NOTE: do not activate the manual park release with the engine started.
  5. Once in the drivers seat, fully apply the brake pedal and hold. Do not release. Pull the tether strap rearward until engaged. If done correctly, a message appears in the instrument cluster. NOTE: There is an audible click when you pull the tether back in the locked position.
  6. With your foot still fully applied on the brake pedal, disengage the parking brake. See Electric Parking Brake (Page 194). ---> **NOTE: Your vehicle is now out of the "Park" (P) position and is free to roll** <---
  7. Your vehicle remains in "Neutral" (N) for emergency towing purposes.
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Clarkdonbran

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Clubs
 
Thank you for this. The font colors make it really hard to read.
 
OP
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MAVRICK

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what appears to be a bad connector on one end of the harness
The cable/ harness under suspicion has multiple connection points along the battery to/from engine electrical flow ... there is no properly verified confirmation of a single bad connector or an improperly terminated/ soldered/ crimped terminal causing faulty and/or intermittent contact ... at this point in time the bad connector(s) is only inference, speculation, and conjecture theory. If and when this is verifiably confirmed by a qualified/ authoritative source, will be happy to report ...

EDIT [06/23- 21:00]: After two dealer service reports, there are stronger indications of a faulty "Wire - Battery - Harness Assembly" [P/N: LX6Z-14290-PA] as the cause of the Dead HYBRIDs failure ... fixes need some road time/ operation time for verification.
 
Last edited:

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MAVRICK

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Last edited:

Chicago Mike

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Wrench77

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The NHTSA gets reports of failures so they do look into them. It was because of the whole Firestone/Ford tire thing way back when. They both were hiding the issue and now NHTSA will force recalls or campaigns. I remember when it first started you had to have your repair orders done right because they were reviewing them. Although because it’s not like a tire blowing or wheel falling off they may not react as quick so please do inform them of it and file a claim. They may look into it due to possibly fire. Does anyone know the build date when they updated the harness?
 
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MAVRICK

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Black text on a dark gray background ..... HARD TO READ! Red text is just as bad. Please use colors that have good contrast for those of us who have a few years under our belts. Thanks!
I hear you ... text is now all black where I can make it black ... nothing I can do about text background ... the graphic is a picture that comes out of a digital Ford Maintenance Manual and therefore I cannot edit the default colors ... hope this helps.
 
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Tundra2Maverick(?)

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Launching a thread to track reported dealer solution/ fixes to the DEAD HYBRID's Problem ... if you submit a report, please include clear details in your reports/ comments. Please include sources and credit of information.
  • Intended to be an evolving thread. Any errors, please submit suggested corrections. Thanks.
@Ford Motor Company - Care to join in? Any TSB's to add?

@fordvideoguy - FYSA

---------------------

Thanks to: @Cannedtunafishisgood [Report to NHTSA]

Report Dead Hybrid issues to:
https://www.nhtsa.gov/vehicle/2022/FORD/MAVERICK%2520HEV/PU%252FCC/2WD


-------------------------

Thanks to: @Powerstroke46 [Dealer Fix Report Summary]

FORD Dealer Technician Report:

-- Installed LX6Z-14290-PA [Wire-Battery-Electric]

Troubleshooting:

1) Removed Battery and Test - PASS
2) Checked for voltage at high voltage junction box under hood - FAIL [READ: 0 Volts]

REMOVED junction box and found intermittent open circuit on main power wire to junction box.

REMOVED following for access:

1) DC/DC Inverter
2) High Voltage Junction Box
3) All Shields under Vehicle
4) HYBRID Battery
5) Front Wheels and inner fenders
6) Interior back seat trim around Battery and harness
7) Rear seat assembly
8) Lower High Voltage Coolant Lines under vehicle

REPLACED:


** High and Low Voltage Battery Harness Assembly ** [P/N: LX6Z-14290-PA]

FOLLOW UP/ VERIFICATION:

1) Re-energize High Voltage System
2) Clear DTC's


---------------------------------

Thanks to: @93nighthawk

1655984481151.png
Day 31 - Replacement Harness arrived at Dealer and Installed. Problem apparently solved. Service Report attached.

Day 8 - Dealer Diagnosis Today (5/30/2022): Faulty Electrical Harness. The cable between the 12V battery and relay was defective. The replacement harness is on backorder, possibly 3-4 weeks. Thank goodness that they found the short and I do not have to live with chargers, jumpers, and uncertainty. I hope that this helps others who have, or may, experienced the problem. I had no warning signs, deep sleep messages, etc. (see below). Hybrid, built 12/22/2021.

Day 4 - Ford Service Update, Gullo Ford, Conroe, TX. Service Advisor, Dean Wachner, called today to let me know that they are perplexed and continuing to research the problem, They have opened a ticket with Ford for assistance. Battery, Alternator, and everything checks ok, but 12V battery is immediately drained when car is turned off. They are also still "working" on a loaner car.

History: Hybrid Lariat - 5 months and 4500 miles of flawless performance. No "Deep Sleep" messages or any type of warnings. May 22, I drove 10 miles, parked for 15 minutes, got back in it and it was as dead as a door nail. Never a problem of any kind before. From reading this Forum, I told myself, "Aw s!*t, Dead Maverick!". Knowing what lay ahead, and being totally pissed and extremely disappointed, I called Ford Roadside Assistance to begin the process. He jump started it with a booster, but after I turned it off, it was again completely dead. He jumped it again, and I headed straight to the Ford Dealer and parked it in the Service Lane. After driving 20 miles, it was completely dead again. May 23, I called the Ford Service Advisor, who said that the battery looked ok, and they were checking everything else for Hybrid problem possibilities.

View attachment Maverick Hybrid Electric Harness Repair_6-23-2022.pdf
 
OP
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MAVRICK

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Day 31 - Replacement Harness arrived at Dealer and Installed. Problem apparently solved. Service Report attached.

Day 8 - Dealer Diagnosis Today (5/30/2022): Faulty Electrical Harness. The cable between the 12V battery and relay was defective. The replacement harness is on backorder, possibly 3-4 weeks. Thank goodness that they found the short and I do not have to live with chargers, jumpers, and uncertainty. I hope that this helps others who have, or may, experienced the problem. I had no warning signs, deep sleep messages, etc. (see below). Hybrid, built 12/22/2021.

Day 4 - Ford Service Update, Gullo Ford, Conroe, TX. Service Advisor, Dean Wachner, called today to let me know that they are perplexed and continuing to research the problem, They have opened a ticket with Ford for assistance. Battery, Alternator, and everything checks ok, but 12V battery is immediately drained when car is turned off. They are also still "working" on a loaner car.

History: Hybrid Lariat - 5 months and 4500 miles of flawless performance. No "Deep Sleep" messages or any type of warnings. May 22, I drove 10 miles, parked for 15 minutes, got back in it and it was as dead as a door nail. Never a problem of any kind before. From reading this Forum, I told myself, "Aw s!*t, Dead Maverick!". Knowing what lay ahead, and being totally pissed and extremely disappointed, I called Ford Roadside Assistance to begin the process. He jump started it with a booster, but after I turned it off, it was again completely dead. He jumped it again, and I headed straight to the Ford Dealer and parked it in the Service Lane. After driving 20 miles, it was completely dead again. May 23, I called the Ford Service Advisor, who said that the battery looked ok, and they were checking everything else for Hybrid problem possibilities.

View attachment Maverick Hybrid Electric Harness Repair_6-23-2022.pdf
Thanks. I added condensed information from your report to the original post above.
 

Cubican

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so Far only 2 people have posted with the problem harness, I like to see a hard count of actual people that had the problem so far of all the treads I have seen I counted 7 with the problem harness out of 86k trucks built so far.
 

tonyinsd

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so Far only 2 people have posted with the problem harness, I like to see a hard count of actual people that had the problem so far of all the treads I have seen I counted 7 with the problem harness out of 86k trucks built so far.
Seems like it's something that affects one in a few thousand trucks. Now, if you are that one, it sucks. But for most people, it doesn't happen. Those kinds of things are next to impossible to fix because they occur so infrequently.
 

Cubican

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At the end of the day is just a battery cable, and yes is an inconvenience when it happens but where are the ”tons” of trucks with the problems so far is a hand full. I own 9 hybrids for my business with accumulated milage of 165k and not a single problem 2 of them just hit 36k absolutely love the truck and incredible mpg
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