Windshield failure in new 2025 XL

[FreedomPenguin]

Weathertech sells a "rock and bug deflector" that supposedly creates a wind barrier, but I highly doubt it would produce enough wind to stop a rock.

Yep not a chance

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[Blue_Max]

Weathertech sells a "rock and bug deflector" that supposedly creates a wind barrier, but I highly doubt it would produce enough wind to stop a rock.

And it must add some serious aerodynamic drag.

 

[JacobEleventeen]

And it must add some serious aerodynamic drag.

Is that why my truck does wheelies when I floor it?

 

[olderthanyourdirt]

Well, I rolled a new 2025 XL off the lot on Monday and 24 hours later while stuck in traffic a big old stress crack pops across the windshield from the bottom.

I roll into the service bay this morning and the tech looks at the windshield for about half a second and tells me I caught a rock, and he can tell because of a flakes along the crack. To me, flakes along a crack on the top surface are a clear marker of low quality glass. In any case, they're putting their foot down and telling me Ford Canada absolutely won't cover it because it failed a "pen test."

So now I've gotta get my insurance involved on a policy that's less than a day old. It sucks being at the corner of a weird triangle between me and the dealership's service and sales department.

To top it off, the glass is backordered and has no ETA. Anyway, hope everyone else's day is going better than mine.

yes, run a pen or sharp pencil along the entire crack, if it hangs up in a spot, that is where the rock hit. Unfortunate, but sh#t happens. When I was 18 and $100 was alot of money I had my cracked for a year windshield replaced, 2Hours later on highway to college classes, rock hit and made a crack worse than the original.

 

[semicolin]

Next time you get a crack in a modern lightweight windshield, do that pen test. What you'll find is that the pen will stop in multiple places because the top glass layer will flake and chip off along the length of the crack.

It doesn't matter if the crack is due to stress or a rock: a cheap windshield will always fail a pen test at several places along the crack due to the top layer of glass flaking. Whether or not it is intentional, the pen test cannot rule out a stress fracture and should not be the standard used to deny warranty claims.

All that said... the Lariat windshield would be great but it's also on manufacturer backorder. I'm just going to have to enjoy this crack for a few weeks.

For the curious:
25 XL p/n: SZ6Z7803100A
25 Lariat: SZ6Z7803100B

 

[JacobEleventeen]

Is the Lariat windshield more durable due to sound dampening?

 

[Binar]

Glass is not factory covered..I actually got a broken motor on my folding mirror ( Raptor) that I missed when I picked up the brand new Raptor. Dealer would not covered because Ford doesnt cover glass..perior. So mirror, mirror case, mirror motor is considered glass ..If my mirror was not covered on 100k truck I have my doubts windshield on a 30k truck is.
Most insurance policies has free glass tho

 

[JacobEleventeen]

Glass is not factory covered..I actually got a broken motor on my folding mirror ( Raptor) that I missed when I picked up the brand new Raptor. Dealer would not covered because Ford doesnt cover glass..perior. So mirror, mirror case, mirror motor is considered glass ..If my mirror was not covered on 100k truck I have my doubts windshield on a 30k truck is.
Most insurance policies has free glass tho

I feel like that could just be a bad dealer. I would check with another. The motor should be covered in the bumper to bumper warranty.

 

[Binar]

I feel like that could just be a bad dealer. I would check with another. The motor should be covered in the bumper to bumper warranty.

i spoke with district Ford representative directly. Dealership patched me through. I ended up getting a new mirror from the dealership tho. What they did , they purchased one, installed it on my truck and returned mine to warehouse as defective . They didnt understand it either and were really embarassed but every warranty work has to be approve by Ford or they dont get paid

 

[mrmmm]

I have a very similar crack on my 25 Lariat just four days after picking it up. It's about 12 inches form the very bottom in the middle of the windshield. Didn't hear/feel any rock hits or anything. The crack just appeared while the truck was sitting in the driveway for a couple of hours. Dealer said, too bad.

 

[semicolin]

Ford Canada warranties stress fractures in the glass for the first year or 20000km. At least... in the book. If the dealer won't let you submit the claim to Ford then you're shit out of luck.

No idea if the Lariat is more durable. I suspect it isn't; they've priced it the same.

At the end of the day it doesn't really matter: I live in an area where flying gravel and rocks are a reality and there's no window in the world that's going to withstand a sustained siege. A year from now I'll need a new windshield again, and I'll be going with insurance.

 

[Maoconnor]

cracked windshield with in 3 months.

 

[710-oil-614]

cracked windshield with in 3 months.

Should be fixed under warranty.

 

[MaverickGladiator]

When I first got my Jeep Gladiator, you know what was one of the most popular threads in the Gladiator forums? Chipped/Cracked windshields.

Do you tailgate? How close do you follow other vehicles on the highway? (Knock on wood) I've never cracked either of my windshields on my Gladiator or Maverick, and I contribute that to maintaining a safe, at least 2 seconds, distance from the vehicle in front of me.

Does random stuff happen? Sure. But I truly believe our own actions can minimize the risk of cracked/chipped windshields.

 

[olderthanyourdirt]

When I first got my Jeep Gladiator, you know what was one of the most popular threads in the Gladiator forums? Chipped/Cracked windshields.

Do you tailgate? How close do you follow other vehicles on the highway? (Knock on wood) I've never cracked either of my windshields on my Gladiator or Maverick, and I contribute that to maintaining a safe, at least 2 seconds, distance from the vehicle in front of me.

Does random stuff happen? Sure. But I truly believe our own actions can minimize the risk of cracked/chipped windshields.

How true, between windshields and a nail in the tire, "but it's only 2 weeks old"

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