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False Deep Sleep Notification fix from Ford

Phinney Ridge Dave

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Brad, this update is very much appreciated. My airbag recall work is happening today. I will share this with the service department folks and hope for a better resolution of my continuing deep sleep issues! Thanks for the heads up!
 

bill67

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I don't have sync3 but I do have deep sleep.
 

Johnkn

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I don't have sync3 but I do have deep sleep.
Exactly, that ‘fix’ would only apply to Lariat models

Plus, my deep sleep message is accurate as the 12v battery reads low. The ‘fix’ suggests it’s for “inaccurate” reporting....

.
 
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bill67

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Exactly, that ‘fix’ would only apply to Lariat models

Plus, my deep sleep message is accurate as the 12v battery reads low. The ‘fix’ suggests it’s for inaccurate reporting....

.
Exactly I read article from ford, lariat only.
 

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Scupking

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Do they have a fix for the trucks that don't have sync3?
 

Phinney Ridge Dave

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Ringo

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Well, they’re getting closer to fixing my issue with the battery. I hope!
 

bill67

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Any chance you could point me to that article?
Typed in ssm 51449 in Google search. Came to another ford site. That had it posted. Then called ford dealer where my truck was in yesterday for same fix. He read it to me and at the end said for lariat only.Hope this helps.
 

Nw_adventure

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Brad, this update is very much appreciated. My airbag recall work is happening today. I will share this with the service department folks and hope for a better resolution of my continuing deep sleep issues! Thanks for the heads up!
Good luck with those airbags. It's a pretty technical adventure. Mine goes in next week and I am crossing fingers -
 
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Nw_adventure

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Typed in ssm 51449 in Google search. Came to another ford site. That had it posted. Then called ford dealer where my truck was in yesterday for same fix. He read it to me and at the end said for lariat only.Hope this helps.
Yes only Lariat trim can be equipped with Sync 3- Makes sense.
 

Darnon

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Since it actually applies to the Telemetry Control Module I wouldn't be surprised if it technically should also include the 'Connected Touch Radio' trims. I don't think there's any other models (at least in North America) using it besides the Maverick so it may just be an oversight.
 

AltoBAP

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Great job Ford. It only took you 3 years to figure this out and (hopefully) fix it. Excellent work.

I'm looking forward to wasting a day at the dealer so they can spend 5 minutes to reprogram the software with an update that should be made available through WiFi for customers to take care of on their own, like Tesla.

Maybe another decade we'll be there.
 

Crazyal

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Great job Ford. It only took you 3 years to figure this out and (hopefully) fix it. Excellent work.

I'm looking forward to wasting a day at the dealer so they can spend 5 minutes to reprogram the software with an update that should be made available through WiFi for customers to take care of on their own, like Tesla.

Maybe another decade we'll be there.
Just had the update done, it took 2 1/2 hours.
 

Skyline

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Couple of questions...

Is E360 the short version for FORD CO-PILOT360? My window sticker does not list "e360" anywhere.

Is there a way to check for TCU software version? I've seen it somewhere, that the TCU software version of 3.5.4.2 is not affected.

Would entering the VIN# at Ford support site list my Lariat?

TIA...
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