MY23 Order - dealer only getting 1 allocation - refunding deposit

[vRS]

Around April of this year I cant remember I ordered a MY22 maverick and paid the deposit. I was a 100% sure I wouldn't get one till the 23 models was built and was fine with that. Even though my full of crap sales person said it would be a couple months and I was second in line. I never got an email or nothing from Ford. I assumed I would get one when the order banks opened and let things happen when they happen. However, I have been busy at work the last couple months or more and not on the truck club to keep up with what's going. My mistake big time. So, I get a call from my sales person on 9/20 at 1:57 pm!! and he says that my order has been pushed to a MY23 (DUH!!!) and I need to get there by 7pm to sign for it since the order banks close that day. So I did. Then I check my email about an hour later and Ford sent me one.

Does this mean Ford doesn't know I made an order till 9/20?

So before I go back down there and have a high speed come apart filled with lots of screaming and vulgarity more than likely. Did I go to the back of the line?

Any 2022 orders that didn't get scheduled need to be re-submitted as new 2023 orders. Since you already had a 2022 your dealer should place your new 2023 order and give it a Priority level 10 so it is ahead of the regular 2023 orders.

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[Mav230]

Any 2022 orders that didn't get scheduled need to be re-submitted as new 2023 orders. Since you already had a 2022 your dealer should place your new 2023 order and give it a Priority level 10 so it is ahead of the regular 2023 orders.

mine says priority 19

 

[vRS]

mine says priority 19

Talk to your dealer about how they are prioritizing the 2022 orders. They might have their own method.

 

[Redskinman]

Following

 

[Mav230]

Talk to your dealer about how they are prioritizing the 2022 orders. They might have their own method.

I will do my best tomorrow to go down there and hear what they have to say with proof that its legit on there end. Getting called and told that I basically have 5 hours to physically be at the dealership to sign another form or whatever so my truck can be ordered. Not really helping my mood.

 

[Blighme34]

I wonder how fleet orders come into play here as well. The company I work for has been trying to order some Mavericks for a while now. Not sure if they ordered any this time around but it makes me wonder where a company with a fleet deal would fall in terms of priority.

 

[RockHoundTX]

Sioux Falls dealer said deposits needed to be from unique people so dealers couldn't stack up an inventory to sell later. I got a confirmation e-mail from Ford with my name on it but no order# on it. Still nervous the order will stick.

Hopefully you realize that your dealer blatantly lied to you. Ford absolutely, positively does NOT require a deposit of any kind. Deposits are strictly at the discretion of the dealerships and are never seen by Ford. All Ford want to see is a driver's license and signed Buyer's Order (what is called the ROVP or COVP process) to validate that you are an individual and the dealer is not trying to game the system.

 

[bc22]

FYI you can talk with some Ford guys on Twitter. For example, Mike Levine confirmed that order banks opened in September there (but not the exact date). Just be polite.

 

[commadorebob]

I wonder how fleet orders come into play here as well. The company I work for has been trying to order some Mavericks for a while now. Not sure if they ordered any this time around but it makes me wonder where a company with a fleet deal would fall in terms of priority.

Fleet orders tend to be barebones XLs. From what we have seen, the trims of the orders are in line with Ford's expectations in terms of percentages so I think a good bit of the orders are customer retail.

 

[MakinDoForNow]

Ford posted that their mix of 2023 production was going to be 35% Hybrid /65 ECO- I think that's not some guess as to how many people are choosing hybrids vs eco , it's more of a cap they're putting on the order mix. If they took 120k orders and 80 percent were hybrid orders that's 96K hybrids, if they produced 30 percent of that total well that about 30k hybrid production...close to what their 35% cap is for the year. They should have put limitations in their software to decline models/options when they were over their caps they established, sure would be better than telling many people next year that well they're not getting one.

No way we can second guess why Ford set mix at 35/65 could be how many 2.5 and 2.0 engines coul be sourced in time frame. Probably lithium quantities. I saw estimate that if ALL the known lithium was out of the mines and batteries were manufactured they could hold 23 minutes of the days electricity used in the country. ????

 

[Noncon4myst]

Yeah, I would like this not to be true, otherwise, if I get cancelled then I dont think I would look at buying a Ford ever again. The others manufacturers are going to catch up with the idea and Ford will develop a bad rep in the market. People will go other places for their hybrid truck and bad mouth the Ford company because they felt like they were screwed.

 

[Aman]

Good question. My local dealer has had my deposit on my January 2022 order for over eight months and never offered a refund. For most of that time it didn't look like the truck would ever get selected. Then it went from Priority 19 - Priority 2 - VIN/Production Week of 11/7 - Production Week of 9/23 - In production on 9/14 in the space of two weeks. If they were going to offer a refund because it didn't look like it was ever going to get scheduled one would think they would have done so long before.

Of course, all dealers are different. This particular dealer never contacted me about removing constraints (CP360, Lux Package). In fact, I have never heard anything from them at all since January. I'm half expecting them to try and sell the truck out from under me. Once it actually gets shipped I will make contact with them proactively to try and keep that from happening.

is there way to change priority code?

 

[Landric]

is there way to change priority code?

Sure, the dealer can set it anywhere between 19 and 10 and change it at will. Ford can drop it below 10, usually it goes to 2 when they are looking at it for production.

 

[gbdoom]

Yeah, I would like this not to be true, otherwise, if I get cancelled then I dont think I would look at buying a Ford ever again. The others manufacturers are going to catch up with idea and Ford will develop a bad rep in the market and people will go other places for theif hybrid truck and bad mouth the Ford company because they felt like they were screwed.

Same here, when the Santa Cruz goes hybrid and the Tacoma and Ranger hybrids come out, I will likely be looking at those unless Toyota, Chevy, and Dodge have a compact hybrid truck come out in the next couple of years (guessing those might be 3-4 years out).

 

[Aman]

Sure, the dealer can set it anywhere between 19 and 10 and change it at will. Ford can drop it below 10, usually it goes to 2 when they are looking at it for production.

Thank you.

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