- First Name
- Darryl
- Joined
- May 9, 2025
- Threads
- 13
- Messages
- 1,606
- Reaction score
- 3,596
- Location
- Tallahassee Florida
- Vehicle(s)
- 2025 Maverick XLT HYBRID
- Engine
- 2.5L Hybrid
- Thread starter
- #1
We've performed the ACCM update on 4 Mavericks for battery drain. We've had success on 3 out of 4. Trust me. It's frustrating for US also.
On this one vehicle, it MIGHT drain overnight. And it MIGHT sit 2 weeks with no drain. I have performed a drain test. And it was clearly excessive. But it was quitting time. So when I fully charged the battery the next day and retested, the drain was 0.01A which is well within the acceptable 0.05A specified upper limit. Ford hotline escalated the report to the next level engineering team. Two days later they suggested disconnecting the Air conditioning control module (ACCM) and repeating the test during a high drain episode. Their conclusion was that in SOME cases the software update did not work. But they seem to think that the ACCM is still the source. Their advice was to release the vehicle to the customer. And they would be inform us when they had a permanent solution. And they are still working on a solution that will work for ALL cases.
That explains why the solution continues to be a SSM (special service message) because if a solution works in ALL cases, they usually upgrade it to a TSB (TECHNICAL SUPPORT BULLETIN).
What's the difference? From the technicians perspective , an SSM is a suggested repair. But we can try our own solution. But a TSB is something that REQUIRES us to attempt before doing something else. Otherwise they won't pay us.
So it seems that Ford was aware it would not fix every problem. But they were confident enough that it would fix a good number of them.
On this one vehicle, it MIGHT drain overnight. And it MIGHT sit 2 weeks with no drain. I have performed a drain test. And it was clearly excessive. But it was quitting time. So when I fully charged the battery the next day and retested, the drain was 0.01A which is well within the acceptable 0.05A specified upper limit. Ford hotline escalated the report to the next level engineering team. Two days later they suggested disconnecting the Air conditioning control module (ACCM) and repeating the test during a high drain episode. Their conclusion was that in SOME cases the software update did not work. But they seem to think that the ACCM is still the source. Their advice was to release the vehicle to the customer. And they would be inform us when they had a permanent solution. And they are still working on a solution that will work for ALL cases.
That explains why the solution continues to be a SSM (special service message) because if a solution works in ALL cases, they usually upgrade it to a TSB (TECHNICAL SUPPORT BULLETIN).
What's the difference? From the technicians perspective , an SSM is a suggested repair. But we can try our own solution. But a TSB is something that REQUIRES us to attempt before doing something else. Otherwise they won't pay us.
So it seems that Ford was aware it would not fix every problem. But they were confident enough that it would fix a good number of them.
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