Deep Sleep and Battery problems are all yours to deal with, once you reach the 3 year Standard Warranty!

[Mikes22Mav]

Hey FORD, is anybody listening or are you trying to ignore the problem way too many of us are having?
What happened to the Battery FIX that was suppose to happen by the second quarter of 2025?
Mine would still be under warranty and possibly fixed.

I absolutely love my Hybrid Maverick! I really don't want to get rid of it.
This is the only thing that I can't stand is never knowing when it maybe won't start.

I am pretty sure the MotorCRAP batteries are part of the problem!

I am hoping that when I receive my new AGM battery that it might fix the issue and I can feel better about this awesome truck.

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[skinnyboy]

Are the other companies making Hybrids all having the same problem. Dont Drive It Enough?

Changed the battery on our 2012 Prius after 8 years to be proactive, but it was still working fine. Of the three people I know with late model Toyota hybrids (three different models) all have experienced low/dead batteries.

I believe it is due to manufacturers doing everything possible, on some models anyway, to achieve the greatest fuel efficiency possible. Not surprising it would be hybrids. Our Maverick gets absolutely astounding fuel economy for the type of vehicle it is. Doubt there will ever be a change to the battery charging algorithm if it would negatively affect mileage (it will). Ford (and Toyota) know how to make batteries live, but it may be contrary to other goals.

Cheers.

 

[Bguy]

I got my 2024 Hybrid in mid March. Loved the Fuel MPG. In July, on a weekend away from home the battery died completely. Being a late Saturday the nearest Ford dealer was closed so I hit the local Auto Zone first thing Sunday morning to buy a replacement. They had one that matched. Followed the 8 hour new replacement battery procedure and limped home that night. Let the Mav sit on Monday and decided to take her back to Ford to make a battery exchange under warranty. Low and behold the new Auto Zone battery was dead too. Called for road side assistance to take her back to Ford. Ford dealer said that my original battery from Ford had a bad cell and they replaced it. I asked why my brand new Auto Zone battery died too. Crickets, crickets, crickets. Long story, short. I traded in my 3,000 mile 2024 Hybrid for a new 2025 NON Hybrid. Sure I took a little hit but now I'm happy and don't have the fear of a dead truck in the middle of nowhere and Ford still has no fix for the Hybrid version with this battery BS. My advise, regardless of the fuel economy....Get out while you can.

I think I mentioned before that this has been an issue since the early hybrids like my 2014 cmax but someone found a fix which i learned from a guy with one when i was fishing. He said to use a trickle charger which i do now and no more dead batts. I would have thought by now a better solution would have been found. Wonder if

That has to be the dumbest repair reset instructions I've read. It obviously only works on a part time bases, and is probably used to make the owner feel like something got done. Don't forget to do the Hokey Pokey and turn yourself around. Sounds like the manual has been written based on myths. Lmao!

Its like the cable company thing when something is wrong. Please make sure your cable box is plugged in and the power is on. Then turn off your box and unplug the cable wait two minutes then hook the cable back up and turn your box back on.

 

[bjwnet397]

I thought I would get the Extended Warranty on my 2022 just in case there were funny problems that would be expensive to fix.
I found out that wearable parts such as belts, hoses and batteries are not covered past the 3 year, 36,000 mile standard warranty.

Based on all of you great peoples posts, I decided to get the AGM battery from China on Amazon.
Great price! Right now $135.00 and free shipping if Prime.
Even though it say's it's not an exact fit, it's because it's AGM and not the factory spec for the hybrid.
It is the exact same size and should fit perfectly. I verified my battery size to the specs.
https://www.amazon.com/dp/B0CM3KNG1H?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

I have had my Hybrid since March 2022 and only have 17,500 miles on it after 3 1/2 years.
The dealer says that is the reason my battery is Not Right, you don't drive enough miles and sorry we can't help you now, your out of warranty.
I have had 4 replacement batteries in the last 3 1/2 years under warranty for some reason, which no one can figure out why, except blame it on not driving enough miles.

I can get on the freeway and go 60 miles at busy times and spend 1 1/2 hours, is that not enough to charge the MotorCrap battery.
I am sick of my truck always being in continuous "Deep Sleep Mode", No Bed Light, No Interior Lights in the dark and is inconvenient hazardous and dangerous.

What happened to the Battery Fix that was suppose to come out by the 2nd quarter of 2025?
Hey FORD, we are all having Battery problems in the Hybrids! Please FIX IT!
We can't figure out a solution here at Ford and I guess everyone is just on their own.

Are the other companies making Hybrids all having the same problem. Dont Drive It Enough?

My Dealer also said that they Do NOT Recommend putting an AGM Battery in the Hybrid, per my Service Advisor. He said that the higher CCA might cause failures and possibly cause modules to fail. I think they don't know WTF they are talking about.

Asking Ford for help would be like asking the Grinch, they are no where to be found

 

[MakinDoForNow]

There's a mechanic/technician on YouTube who talks about repairs. He says after installing a new battery, you can do the high beam and brake reset process or just lock all 4 doors and leave the vehicle set overnight. That will also rest the BMS. His channel is Ford Boss Me.

The newly installed battery should be at 100% so at the time you lock truck and start the 8 hours....

 

[Carlitos_92]

Asking Ford for help would be like asking the Grinch, they are no where to be found

Hey FORD, is anybody listening or are you trying to ignore the problem way too many of us are having?

Listening to what? They aren't on this site, and even the pseudo-bot that used to be here was rarely helpful beyond providing contact information that is already available to you.

I'm sure the battery/deep sleep issues are frustrating. But realistically, tossing rhetorical questions into the void isn't gonna move things along. More than likely, direct conversations with Ford won't be fruitful either, but at least there are a number of ways to do that... Good luck.

 

[Bguy]

Listening to what? They aren't on this site, and even the pseudo-bot that used to be here was rarely helpful beyond providing contact information that is already available to you.

I'm sure the battery/deep sleep issues are frustrating. But realistically, tossing rhetorical questions into the void isn't gonna move things along. More than likely, direct conversations with Ford won't be fruitful either, but at least there are a number of ways to do that... Good luck.

aint that the truth. was just a few years ago you could call Ford and ask to talk to a particular vehicle specialist and they would transfer you and you could get your question properly answered. When i became interested in the new Bronco I had a couple of questions so called Ford support and essentially received a blank stare and told to ask a Ford dealer.
Grrrr....dealers sell cars not design and build them they no nothing

 

[converseguy]

Based on all of you great peoples posts, I decided to get the AGM battery from China on Amazon.
Great price! Right now $135.00 and free shipping if Prime.
Even though it say's it's not an exact fit, it's because it's AGM and not the factory spec for the hybrid.
It is the exact same size and should fit perfectly. I verified my battery size to the specs.
https://www.amazon.com/dp/B0CM3KNG1H?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

I bought that same Amazon AGM battery a year ago for my 2023 Lariat Hybrid after frequent deep sleep issues. Since replacing the battery and performing the new battery rituals I have had zero deep sleep issues. So far the new AGM has performed perfectly.

 

[dochawk]

4 batts in 3+ years = they never bothered to find the root cause.

Sure Ford has. They just don't want to admit that it is "Motorcraft batteries" !


Look through the dozens of threads here and on the f-150 section. In almost every single case, buying any other brand, even walmart, solves the problem.

(actually, last weekend I drove my parents to church in their car, and their 8 year old Toyota OEM decided to roll over and die after starting. Due to its psychotic beeping, I tried to restart on the somewhat warm engine and failed. Chatting with the driver of the service truck that came out (in only 10 minutes from call! but someone had started by then), he said that they had had to stop mocking Walmart batteries as "Neverstart", as their AGM are now about the most reliable out there. [of course, this is a few days after the guy at the Walmart counter didn't even test my battery before getting another, and told me that he'd be seeing me again before the three years were up! Although apparently the size 78 {sidepost} are different and not as reliable as the others {as well as not being available in AGM}]).

 

[Mikes22Mav]

I bought that same Amazon AGM battery a year ago for my 2023 Lariat Hybrid after frequent deep sleep issues. Since replacing the battery and performing the new battery rituals I have had zero deep sleep issues. So far the new AGM has performed perfectly.

Thank you for that update!
We may be heading in a better direction.
Many have said that the AGM Battery has made a big difference.

I am looking forward to trying the Chinese AGM Battery.
If this doesn't fix the problem I am going to go after the Lemon Law but I don't know about after 3 years.

 

[Mikes22Mav]

Listening to what? They aren't on this site, and even the pseudo-bot that used to be here was rarely helpful beyond providing contact information that is already available to you.

I'm sure the battery/deep sleep issues are frustrating. But realistically, tossing rhetorical questions into the void isn't gonna move things along. More than likely, direct conversations with Ford won't be fruitful either, but at least there are a number of ways to do that... Good luck.

Thank you Carlitos, I know that was a question that would never be answered. Just thought I would express my frustration. I thought I had seen some responses to people, but you are saying that was all AI.
Does anyone know how we can make them listen about our battery problem?

 

[Bguy]

Sure Ford has. They just don't want to admit that it is "Motorcraft batteries" !


Look through the dozens of threads here and on the f-150 section. In almost every single case, buying any other brand, even walmart, solves the problem.

(actually, last weekend I drove my parents to church in their car, and their 8 year old Toyota OEM decided to roll over and die after starting. Due to its psychotic beeping, I tried to restart on the somewhat warm engine and failed. Chatting with the driver of the service truck that came out (in only 10 minutes from call! but someone had started by then), he said that they had had to stop mocking Walmart batteries as "Neverstart", as their AGM are now about the most reliable out there. [of course, this is a few days after the guy at the Walmart counter didn't even test my battery before getting another, and told me that he'd be seeing me again before the three years were up! Although apparently the size 78 {sidepost} are different and not as reliable as the others {as well as not being available in AGM}]).

I've found Motorcraft batteries to be good. My F250 an 07 model will be 20 in less than two years and it is on its second set of batteries. The first set did not fail i replaced them at ten years old because i was afraid they would leave me stranded if I didn't. Almost everytime my truck is at the dealer for service they tell me my batteries need replacing and i tell them it dosent. I think this happens because my truck often sits for a couple of months or more without being even started so the charge is a bit low.

 

[pigsareus]

Sure Ford has. They just don't want to admit that it is "Motorcraft batteries" !


Look through the dozens of threads here and on the f-150 section. In almost every single case, buying any other brand, even walmart, solves the problem.

(actually, last weekend I drove my parents to church in their car, and their 8 year old Toyota OEM decided to roll over and die after starting. Due to its psychotic beeping, I tried to restart on the somewhat warm engine and failed. Chatting with the driver of the service truck that came out (in only 10 minutes from call! but someone had started by then), he said that they had had to stop mocking Walmart batteries as "Neverstart", as their AGM are now about the most reliable out there. [of course, this is a few days after the guy at the Walmart counter didn't even test my battery before getting another, and told me that he'd be seeing me again before the three years were up! Although apparently the size 78 {sidepost} are different and not as reliable as the others {as well as not being available in AGM}]).

If that's the case then it just seems silly that Ford gets billed for dealer diagnostics which can end up being hundreds per vehicle when the base 'fix' is a better battery - Ford just sources their batteries - you'd think that they would get on their suppliers and demand better quality ones in that their spending many millions on them and as a business they're not interested in having to pony up additional many millions to run diagnostics and get bad ratings from buyers.

 

[Suzukiridr14]

I thought I would get the Extended Warranty on my 2022 just in case there were funny problems that would be expensive to fix.
I found out that wearable parts such as belts, hoses and batteries are not covered past the 3 year, 36,000 mile standard warranty.

Based on all of you great peoples posts, I decided to get the AGM battery from China on Amazon.
Great price! Right now $135.00 and free shipping if Prime.
Even though it say's it's not an exact fit, it's because it's AGM and not the factory spec for the hybrid.
It is the exact same size and should fit perfectly. I verified my battery size to the specs.
https://www.amazon.com/dp/B0CM3KNG1H?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

I have had my Hybrid since March 2022 and only have 17,500 miles on it after 3 1/2 years.
The dealer says that is the reason my battery is Not Right, you don't drive enough miles and sorry we can't help you now, your out of warranty.
I have had 4 replacement batteries in the last 3 1/2 years under warranty for some reason, which no one can figure out why, except blame it on not driving enough miles.

I can get on the freeway and go 60 miles at busy times and spend 1 1/2 hours, is that not enough to charge the MotorCrap battery.
I am sick of my truck always being in continuous "Deep Sleep Mode", No Bed Light, No Interior Lights in the dark and is inconvenient hazardous and dangerous.

What happened to the Battery Fix that was suppose to come out by the 2nd quarter of 2025?
Hey FORD, we are all having Battery problems in the Hybrids! Please FIX IT!
We can't figure out a solution here at Ford and I guess everyone is just on their own.

Are the other companies making Hybrids all having the same problem. Dont Drive It Enough?

My Dealer also said that they Do NOT Recommend putting an AGM Battery in the Hybrid, per my Service Advisor. He said that the higher CCA might cause failures and possibly cause modules to fail. I think they don't know WTF they are talking about.

I also have a low mileage Hybrid (delivered 3/9/22 with 11,278 miles), and like you, my truck is always in deep sleep mode. I still have my original non AGM battery that came in my truck. I got use to being in the dark at start up, but as soon as it starts, the interior lights go on, and that's good enough for me.

 

[Hammer]

Thank you Carlitos, I know that was a question that would never be answered. Just thought I would express my frustration. I thought I had seen some responses to people, but you are saying that was all AI.
Does anyone know how we can make them listen about our battery problem?

It was not AI, there were real Ford people responding. I know because they contacted me directly back in ‘22 when I was having problems with fuel tank recall.
I think their effectiveness was limited in the fact that they didn't have real “power” within Ford corporate as they were Cust Service/ Marketing reps. They mainly acted as facilitators to try and get the local dealers to prioritize addressing an issue. Ford likely dropped their account because MTC members became very frustrated at their lack of ability to actually solve an issue.

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