Ford Offering Free Warranty?

[DucFae]

Thank you for being a Ford Motor Company customer I am contacting you since I was informed by Service Manager REDACTED that your 2022 Maverick vehicle has been repaired and picked up from REDACTED Ford. I would like to speak with you about providing you a complimentary Ford Protect Essential Limited Maintenance plan offer at no cost for the inconvenience of having vehicle towed into dealership and being a loyal Ford Motor Company customer.

The Ford Protect Essential Limited Maintenance Plan begins at upload date and current mileage which includes Engine oil and filter changes, multi-point inspections, tire Rotations. Plan terms: 3 years/45,000 miles (whichever occurs first), normal scheduled maintenance (varies by engine type) Diesel exhaust fluid top off (at service interval visit). For additional information, please see the Limited (Essential) Maintenance Plan Brochure.

Has anyone else come across this? The phone number included appears to be the Ford customer service line but I'm inherently a skeptic.

To be fair, this is probably the equivalent of one service visit considering how long I go between oil changes.

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[AutobahnSHO]

They want to "help you" then get you hooked to buying some plan or something?

 

[PNWMaverick]

@Ford Motor Company

 

[Hammer]

Has anyone else come across this? The phone number included appears to be the Ford customer service line but I'm inherently a skeptic.

To be fair, this is probably the equivalent of one service visit considering how long I go between oil changes.

what they are referring to is a maintenance plan which covers free oil changes/tire rotations at a Ford dealership over a specified length of time and/or mileage. I was offered this coverage due to repeated issues that I experienced with warranty visits. It was enacted thru Ford customer service. It took me 2 months and many phone calls to enact the coverage after they offered it to me because they had internal processing issues. I kept after them and it was finally put in place a few months ago but haven’t used it yet.

 

[MakinDoForNow]

Has anyone else come across this? The phone number included appears to be the Ford customer service line but I'm inherently a skeptic.

To be fair, this is probably the equivalent of one service visit considering how long I go between oil changes.

It has nothing to do with warranty, out is a maintenance plan. On the hybrid the main advantage would be free tire rotations probably at 4-6k mile intervals and one or two oil changes. Any sizeable scheduled maintenance occurs after 3 years and 45,000 miles. Years ago "free oil changes for life for any car purchased here" was fairly common in some parts of country. Today it is free pick up your car for maintenance and/or do maintenance in your driveway. What's it worth to my dealer to have his salesman, accessory dept, quick Lane, remote service tech, in house service tech PHONE NUMBERS on speed dial in my cell phone? Dang at 81 I may just call the sales lady and have mine towed in, traded, and replacement delivered asap!

 

[DucFae]

I verified it's as y'all said just a simple maintenance plan as a thanks. I guess there's no reason to not take it. Thanks everyone for the feedback.

 

[2lbgill]

Has anyone else come across this? The phone number included appears to be the Ford customer service line but I'm inherently a skeptic.

To be fair, this is probably the equivalent of one service visit considering how long I go between oil changes.

My Dealer gives everyone a free lifetime power-train warranty (new vehicles only) that has a $400 co-pay each incidence and must be a certified shop of your choosing. A lot cheaper than buying one, ask your dealer about this as I have heard. other Ford dealers do this also

 

[DesertHorses]

My Ford dealer has providing free lifetime oil changes, tire rotations, fluid top offs, inspections and a car wash for over twenty years. To all customers.

 

[801Maverick801]

I purchased my Warranty plan from a Prince in Nigeria, he said he was related to Jim Farley.

 

[2lbgill]

I purchased my Warranty plan from a Prince in Nigeria, he said he was related to Jim Farley.

Was that on the other side of the bridge?

 

[The Real Maverick]

I purchased my Warranty plan from a Prince in Nigeria, he said he was related to Jim Farley.

I got mine from a guy who said he was related to Chris Farley.

Holy Schikey! They look alike in the face.

Cousins!

 

[Blue_Max]

Ford Protect Essential Limited Maintenance plan offer at no cost for the inconvenience of ... being a loyal Ford Motor Company customer.

How nice of them to compensate you!

 

[Gullzway]

They just gave me a free 3 year/36,000 mile extended warranty after having my 2022 Hybrid Engine replaced under the CSP. They did say there would be a $100 deductible if I made a claim.

Had it towed using the Ford app and was in the shop for 35 days.
Currently at 39,000 miles.

This was through the case manager that has been in contact with me and the dealer since I had it towed.

 

[ListedGuru]

They just gave me a free 3 year/36,000 mile extended warranty after having my 2022 Hybrid Engine replaced under the CSP. They did say there would be a $100 deductible if I made a claim.

Had it towed using the Ford app and was in the shop for 35 days.
Currently at 39,000 miles.

This was through the case manager that has been in contact with me and the dealer since I had it towed.

May I ask why your hybrid engine had to be replaced?

 

[Gullzway]

May I ask why your hybrid engine had to be replaced?

https://fordauthority.com/2024/06/2020-23-ford-hybrids-get-one-time-engine-replacement-program/

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