When I set up Ford pass on my Escape, I had deselected the "email me" option and I think Ford obliged. Dealer showed me screenshots confirming my order as well as Ford chat.
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SURE ENOUGH!!!!!! I set up a ford pass when I wanted to reserve an F150 lightning (but never did) and email was disabled. THANK YOU!
I will add, I don't think they try again as I have still not received it. But you should at least get the VIN email when that happens.SURE ENOUGH!!!!!! I set up a ford pass when I wanted to reserve an F150 lightning (but never did) and email was disabled. THANK YOU!
I did not get this email yet and was worried. I then called Ford last night and they said my order was in their system showing as "In Order Processing with no current listed build date". Still would like to receive an email to confirm though.
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commadorebob said "
When I set up Ford pass on my Escape, I had deselected the "email me" option and I think Ford obliged. Dealer showed me screenshots confirming my order as well as Ford chat."
Check out your account on Ford.com or your Ford pass and make sure they can email you.
Sorry I didn't figure out how to quote two people in one post
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I contacted my dealer again and he said they had not "pushed" my email to Ford though they had submitted the order (confirmed through Ford customer service). After they pushed my email I immediately received my order confirmation email. I have no idea what "pushing" the email means, but it seems to fixed the email association with my order.
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I am in northern Ohio and have a gmail address. I did not recieve a single email from Ford on my 2022 truck or my 2023 order yet. All my information was from Ford customer care who has confirmed my 2023 order.
I receive plenty of emails from Ford so im sure they can email me. Just would be nice to get that confirmation email. I'll download the app and check that. Thank you.
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