23N06 Customer Satisfaction Program (Hybrid Maverick) - engine long block replacement coverage for 10/100k miles (for DTC P1061 and/or P032F)

[BuddyS]

Got my letter today.

Regardless, I’m not worried about this. I suspect if it’s going to fail it will be long before 100k miles.

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[KevCuRaoi]

Interesting that they claim a 3-day replacement timeframe. When my 2018 Escape suffered from the ":coolant intrusion" problem, it took them 6 weeks to replace the short block.

HRG

But that was mostly waiting for parts, right? (I certainly hope that parts was the issue there!!)

 

[Hot Runr Guy]

But that was mostly waiting for parts, right? (I certainly hope that parts was the issue there!!)

I really couldn't tell you. They provided a N/C loaner for the entire time.

HRG

 

[Blue ox]

Will ford let you have a loaner if you need new motor?

 

[TravellingGuy]

I got my letter a few weeks ago. I did a long trip over the past few weeks, I got back Saturday. Sunday morning my malfunction indicator light came one. Got it towed to the dealership and they got the code P1061. So, ya, I got the issue. They said everything is back-ordered, but they are giving me a loaner in the meantime.

I'm just glad it happened after my trip and not during. That would've sucked. (I had just over 80,000km on my Hybrid XLT when it happened.)

 

[FloodingdowninTX]

I got my letter a few weeks ago. I did a long trip over the past few weeks, I got back Saturday. Sunday morning my malfunction indicator light came one. Got it towed to the dealership and they got the code P1061. So, ya, I got the issue. They said everything is back-ordered, but they are giving me a loaner in the meantime.

I'm just glad it happened after my trip and not during. That would've sucked. (I had just over 80,000km on my Hybrid XLT when it happened.)

Good luck. Glad you're safe.

 

[Jemers22]

SUBJECT: Customer Satisfaction Program 23N06 Certain 2021-2022 Model Year Corsair, 2020-2022 Model Year Escape and 2022- 2023 Model Year Maverick Vehicles Equipped With 2.5L HEV/PHEV Engine Long Block Replacement REF : NEW VEHICLE DEMONSTRATION / DELIVERY HOLD - Safety Recall 23S27 Dated April 25, 2024

PROGRAM TERMS For vehicles that are outside of normal powertrain warranty, this program provides a one-time replacement (if needed) free of charge (parts and labor) of the engine long block assembly for 10 years or 100,000 miles from the warranty start date of the vehicle, whichever occurs first. If a vehicle has already exceeded either the time or mileage limits, this no-cost repair will last through July 31, 2025. Coverage is automatically transferred to subsequent owners.

VEHICLES COVERED BY THIS PROGRAM Vehicle Model Year Assembly Plant Build Dates Corsair 2021-2022 Louisville October 24, 2019 through December 14, 2022 Escape 2020-2022 January 09, 2019 through December 15, 2022 Maverick 2022-2023 Hermosillo February 3, 2021 through May 18, 2023 US population of affected vehicles: 124,902. Affected vehicles are identified in OASIS.

REASON FOR PROVIDING A NO-COST, ONE-TIME REPAIR In some of the affected vehicles, after safety recall 23S27 has been performed, the Malfunction Indicator Light (MIL) may illuminate and store Diagnostic Trouble Codes (DTCs) P1061 and/or P032F. This could be due to a faulty connecting rod bearing that was detected by the Powertrain Control Module (PCM). SERVICE ACTION If an affected vehicle exhibits this condition, dealers are to follow Workshop Manual (WSM) diagnostics for the DTCs P1061 and/or P032F. If these DTCs are present and diagnostics lead to engine replacement, dealers are to replace the long block assembly. This service must be performed at no charge to the vehicle owner.

100k is nothing on a hybrid motor.... I'm disappointed that they didn't do a swap on all like Toyota.

 

[jeffrol48197]

Ford updated the mileage coverage to 150,000 miles as of yesterday...still 10 years.

 

[colinl]

Will ford let you have a loaner if you need new motor?

no, a loaner is not included by Ford Motor Company in this program.

your dealership might give you a loaner. you can ask, but they're under no obligation to provide one. yep, that would suck.

you can get rental coverage on your car insurance. make sure it's actually useful as defined in the policy. some coverage is so short/limited it wouldn't help you if your truck was down more than a few days.

 

[MakinDoForNow]

23N06 today 10/7/24 I got notice that both my 2022 Lariat and 2022 XLT LUX are eligible for the engine long block replacement for 10 year 150k mile P1061 and/or P032F or engine knocking codes. Before this letter I was aware of only the Lariat. Maybe they are proactively trying to ease our fears? They recently upped the milage from 100,000 to 150,000 miles.

 

[colinl]

23N06 today 10/7/24 I got notice that both my 2022 Lariat and 2022 XLT LUX are eligible for the engine long block replacement for 10 year 150k mile P1061 and/or P032F or engine knocking codes. Before this letter I was aware of only the Lariat. Maybe they are proactively trying to ease our fears? They recently upped the milage from 100,000 to 150,000 miles.

how many miles do you have on each truck?

you'll want to get all recalls done because the detection for the engine issue(s) is added with a pcm/bcm reflash. (that's all covered in this old thread, I think.?)

 

[MakinDoForNow]

how many miles do you have on each truck?

you'll want to get all recalls done because the detection for the engine issue(s) is added with a pcm/bcm reflash. (that's all covered in this old thread, I think.?)

All recalls on the Lariat with 32,000+ miles have been done.
All recalls except the backup camera freeze which dealership said was not available yet on the XLT which has only 2,700 miles. It has had 2 annual oil changes as of Sept 30, 2024.

 

[Jfrancis]

Remember that it's only a 0.017% chance of having such a faulty engine.

I am experiencing 0.017% chance now...lost power on the highway and I have the coverage but dealer is trying to reproduce the code...its a bit frustrating...waiting on tests.

 

[Gunnar88]

I sent my factory fill oil for Blackstone analysis, I did it at 50% oil life which was around 6000 miles with typical new engine results. I just did my 3rd oil change and sent my second in for an analysis, it was at 19% oil life and just over 9000 miles. I decided to cut open the oil filter to see in there was any "stuff" visible in the pleats, and despite being on the recall list my filter was super clean with basically no visible metals. Ford factory filter.

 

[Killingsworth]

SUBJECT: Customer Satisfaction Program 23N06 Certain 2021-2022 Model Year Corsair, 2020-2022 Model Year Escape and 2022- 2023 Model Year Maverick Vehicles Equipped With 2.5L HEV/PHEV Engine Long Block Replacement REF : NEW VEHICLE DEMONSTRATION / DELIVERY HOLD - Safety Recall 23S27 Dated April 25, 2024

PROGRAM TERMS For vehicles that are outside of normal powertrain warranty, this program provides a one-time replacement (if needed) free of charge (parts and labor) of the engine long block assembly for 10 years or 100,000 miles from the warranty start date of the vehicle, whichever occurs first. If a vehicle has already exceeded either the time or mileage limits, this no-cost repair will last through July 31, 2025. Coverage is automatically transferred to subsequent owners.

VEHICLES COVERED BY THIS PROGRAM Vehicle Model Year Assembly Plant Build Dates Corsair 2021-2022 Louisville October 24, 2019 through December 14, 2022 Escape 2020-2022 January 09, 2019 through December 15, 2022 Maverick 2022-2023 Hermosillo February 3, 2021 through May 18, 2023 US population of affected vehicles: 124,902. Affected vehicles are identified in OASIS.

REASON FOR PROVIDING A NO-COST, ONE-TIME REPAIR In some of the affected vehicles, after safety recall 23S27 has been performed, the Malfunction Indicator Light (MIL) may illuminate and store Diagnostic Trouble Codes (DTCs) P1061 and/or P032F. This could be due to a faulty connecting rod bearing that was detected by the Powertrain Control Module (PCM). SERVICE ACTION If an affected vehicle exhibits this condition, dealers are to follow Workshop Manual (WSM) diagnostics for the DTCs P1061 and/or P032F. If these DTCs are present and diagnostics lead to engine replacement, dealers are to replace the long block assembly. This service must be performed at no charge to the vehicle owner.

So, I had the code come up while working out of town, got towed 50 miles since the vehicle went into limp mode (25 miles an hour) and the dealership in Texas reset the code and said it was low radiator fluid.
I realized I recognized the code from my letters from Ford. Took it too my dealership in California and they are saying since it the code isn’t coming up again at their dealership they aren’t going to do anything.
Even though I have documentation showing the code came up and it specifically said major engine deterioration.

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