Yep same here. I have always had to be the one to push communication with my dealers. I still haven't learned officially what their allocation looks like that's why I just chose the two largest dealers in my area to have a fighting chance. Despite being told my order is #1/up next, I have always assumed that friends/families orders would be placed ahead of mine. Sucks but until we move to direct sales through Ford it's the reality.I understand its the way of the world and figured a couple may have gotten bumped ahead of me, but being told I was one of the first on day 1 of ordering banks, that it was a good sign (I assumed everyone should be same priority code). But when I would go in for service every 2 months or so (I do a decent amount of driving) I would go and talk with my sales associate (as I was already at the dealership) asking if there are any changes or updates. I was always told, just to wait and when it gets scheduled, I would get the Ford email and the dealership would also be aware at the same time. Nothing like what Tim continuously posts and streams with information. Always things changing and updates.
But with the constraint items of this and that on one week and not the next, I was skeptical that maybe my vehicle could be previewing but had this or that on it which (if removed) would have been scheduled. (I do have a pretty loaded order). One of the previous times I had service, I asked the associate to see how many orders they actually have left, and thats when he came back and said there are 42 and I am 37th. Finding that out and how many allocations they get was like pulling teeth from them. They didnt seem like they wanted to tell me.
But without me asking on my own, I would be just sitting at home for a year or so with just a couple emails from Ford and thats all. Not a single contact from my dealership with any general updates or anything like that. But again, "one of the first orders" to bottom of the list means that they put a good chunk of people before me. That's what hurts. And I have been a longer term customer to this dealership of 13+years of constant service. I only bought 1 vehicle but 95% of all the work done on it was at the dealership...so I may not be buying vehicles every year or every other year, but all the work done on it is by them...
@gator_dub i agree with placing multiple orders at different places. And I was aware allocations are king. I guess I was not aware or ever made aware that a ton of other orders were going to be given priority over mine. I figured early order even with small allocations = better chance....vs my.... tons of orders before me now with small allocations = no chance....
The whole process sucks and is pretty broken.
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