Remote Features Disabled To Preserve Battery Life.

[HeyBales]

We keep parsing words here. It is a drain from the modules. Do you work for Ford. You keep defending them and giving alternate battery survival techniques. That's fine for an interim fix but not a solution to abate, mask or cure the problem. Well I'm done on this issue and making people aware that it is more than just driving habits, charging responsibilities and being the vehicles human computer.

Peace out!

I agree. And I've not given alternate survival techniques.

But recommending calling Ford on that SSM about your battery saver features and deep sleep happening - will do little.
Because it's not the right issue. Just going to muddy the waters.
They'll just tell you to go to dealer for your actual issue since it doesn't fit.
Dealer may do nothing - because truck starts.
Hopefully they test battery correctly - and replace if bad. But it has to be bad enough for them.
But if you have a real issue that is a parasitic excess draw, but not a battery drain issue - you've just given them an excuse to do nothing and wait. Instead of tackling what could be a different issue and getting a hardware fix as several posters have shown needed to occur.
Would those bad hardware modules have been fixed by the SSM stated software fix? Unknown.

That's great you want to make people aware it's not their fault, or shouldn't be their issue to address. (frankly time is money - it's easier for many to make it their issue and handle it for now)

I'm trying to make people aware that perhaps they do NOT have the normal charging strategy issue, and the normal within spec micro-draw - and perhaps are being effected by the also bad quality battery that is worsened by the other issues.

Yes take it in if needed - but don't claim it's the issue in the SSM and give the dealership an escape clause. They can't do anything about it now anyway. And that's probably how it'll end after a battery test.

And it's not parsing words - as those mean things.
Yes it's a really massive draw from a module that drains the battery no matter the battery saver or deep sleep features.

But you may have noticed in the complaints about those features - rarely is someone commenting on drained battery, that they went out in morning and it didn't start, towed to dealer, and battery was drained, and may have ended up damaged when charged and tested - and got a new battery. There are some posts like that, not often.

Shoot - the number that take it in about the deep sleep responses, and it's discovered a bad battery cell, but was still working for starting - even that's infrequent. But more common.

Since the current even Forscan Lite can kick off a module reboot (which may or may not actually power cycle it), I'm betting the software solution does nothing but that.
Increase the logic in whatever module can read amps to other modules, if that exists, set the time limits and amount of expected micro-draw, and if anything goes above - reboot.
But perhaps that's not working in their testing, or not possible to enact.
Then just reboot modules if the drain is too much after so many minutes.
Probably knowing when a module comes back up it's power usage is higher than resting state for awhile - potentially another issue.

I really don't think they are going to address the charging logic, and probably not the bad quality batteries.
I think they got some cheap sensors that are wrong on the readings the logic is based on.
It's really the same logic being used for years by many makes/models - it's just not happening correctly here. Or they are playing it on the too safe side because battery is in a small cab.

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[Packer Bill]

I think they got some cheap sensors that are wrong on the readings the logic is based on.

You might be right about sensors...it will be interesting to see if the MY25 Mavericks will experience any of these "battery issues".

 

[Mavhead]

I had this message for about a week. Whenever I had it, the dome light wouldn't even turn on when I unlock the truck.

I disabled the app so it doesn't connect to the internet or anything on my phone anymore. So far I haven't noticed an issue. The dome lights come on every time I unlock my truck.

It's only been a week but it's been cold so time will tell.

 

[Myleslie]

I had the dealership replace my battery under warranty however I still get the battery saver message so I added a trickle charger/maintainer from Amazon and it works great. But I still want it fixed!!

 

[Brumbach]

I had the dealership replace my battery under warranty however I still get the battery saver message so I added a trickle charger/maintainer from Amazon and it works great. But I still want it fixed!!

Now it's a plug in hybrid....haha.

 

[Myleslie]

GOOD GOD ANOTHER POST ABOUT BATTERY ISSUE. THATS OK, WHAT'S WORSE IS MORE DIY BAD ADVICE WASTING TIME AND OR BUYING A BATTERY ON YOUR ON DIME! LET IT DIE, KEEP BRINGING INTO THE DEALER OR BE SILENT, WHINE AND DEAL WITH THE CONSEQUENCE OF SLOW OR NO ACTION. SORRY IF I SEEM ANGRY BUT WHY PUT UP WITH SHEET. I JUST GOT A PAINT PEN AND WROTE ON THE BACK WINDOW, " BEWARE, THIS HYBRID CAN'T KEEP IT'S BATTERIES CHARGED!" DEALER DIDN'T SEEM HAPPY WHEN I BROUGHT IT IN. PARKED IN THE BACK.
FIX IS SUPPOSEDLY COMING. IN FIRST QUARTER. IF NOT IM SELLING IT AND DONE WITH FORD. 3 F....ING YEARS OF BS WITH AN OVER PRICED 4 DOOR COPY OF A 1989 MAZDA B2200!

 

[robot413]

Greetings All,

First time poster here... so be kind. I've been reviewing YouTube videos and this forum regarding this issue as it has been our only issue with our Maverick.

We've had a '24 XLT hybrid since July. And had this happen a first time by September. Dealership charged it, did a BCM/BMS reset, and I had them keep it for three days (to make sure no sleep mode by then), but I don't believe they did a full "parasitic drain" test. It was actually good for four months after that till last week. Drove a LOT Thursday and Friday (9 and 10 Jan). By Saturday AM it was dead as a doornail. The app sent "sleep mode, i.e., Remote Featured Disabled (RFD)" message both Thu and Fri, but I did not open the app or see them until Sat when I noticed it dead. I was able to use a jump pack on it and it was fine Sunday, but dead again Monday (sent RFD at 1AM, dead by 6AM). Back to dealer Wed, they fully charged and tested the battery, said it was good, did another BMS reset, and supposedly did not see any drain. Picked it up Friday, turned off WiFi (in the truck settings) {just in case}, and drove 120 miles Saturday. Got a RFD notice 0430 Sunday and it would not start at 6AM (only 1.5 hours after the RFD). Jumped it again and drove around 1/2 hour. I know Ford has a notice out (they gave me a copy of the SSM 53087 mentioned in other comments) and really hope they can solve it. If the batteries are good (even if cheap), then something has to be draining them. I don't understrand how a proper parasitic drain test can't find it. In summary:

1 - New vehicles should not have these issues.
2 - Vehicles should be parkable for a week to a month and still start.
3 - Vehicles should be driveable with every accessory (heated seat, radio. A/C, dash cam, etc.) on and still charge the battery.
3 - Driving around is clearly NOT a solution (cited evidence of having no effect).
4 - SOMETHING is draining the battery (or telling the car the battery is drained) through physical or logical fault.
5 - A proper test should find parasitic drains:
* 50ma or less is normal
* Key fob sensors, FordConnect, courtesy access, etc., even if all enabled, should still be within this limit
* 50ma should take a month to kill a battery
6 - Having a new/better/AGM battery delays but does not solve the issue.
7 - Not using/having the app is irrelevant, the vehicle still talks to Ford (unless disabled in the vehicle).
8 - Ensuring battery jumping/trickling is done on the 'far side' of the BCM is important {compounds issues if not}.

Staying tuned for a permanent fix (other than "returning the vehicle")...
Very annoying, but still love the truck.

Rob T., Massachusetts

 

[Mark1]

I totally agree with your comments. I bet this is taking so long because Ford is looking for the cheapest most cost effective fix on their end. They probably have an answer to the problem. This could cost them a bundle and they are broke.

 

[Matso]

Congratulations Rob and welcome to the Maverick s..t show. Your well documented experience represents your official hazing and therefore entitles you to a membership into the Maverick owners fully pissed off club. Sorry you had to discover all of that the hard way. So just sit back and enjoy all of the other fine features that actually do function on this work in progress and hope for the best. It's just another example of what is and what should never be.

 

[Dluep1]

I have read a lot of threads about this issue. Has anyone heard of a solution for this other than hooking up a trickle charger. What have dealerships told you guys. It is annoying constantly getting this alert, not having interior lights, and worrying she wont start.

I tried the AGM battery and my truck still died and kept getting the deep sleep, what seems to be currently working is turning off the wifi and deleting the Fordpass on my phone, so far that is working for me., I also have a solar trickle charger , No wonder the Japanese and Korean cars are eating our lunch, since Ford cannot make a truck that won't go dead in two weeks.

 

[Mav_RICK]

I have been driving my Maverick Hybrid since July 2023 and have had one deep sleep issue just last week after having it sitting idle in the garage for just over a week vacation. It started fine but was in deep sleep when I started it. I drove it a bit then parked back in the garage. Got another deep sleep notice that night. Charged it overnight and all is good so far. I live in AZ so a warmer climate. I drive it regularly but usually not more than 25 miles per day. Maybe the stock battery is showing signs of degradation. We shall see. I have had zero issues of any kind other than this one episode.

 

[ShadowBlack XL440]

The best solution is two-fold for hybrid owners. First, get an AGM battery to replace your current battery. Second, wait for the software fix, coming the 1st quarter of 2025.

Replaced the OEM small capacity flooded battery with an H4 AGM battery and reset the BM per the owners manual and this has worked for me. There is still an over night draw but within the battery capacity. Maybe a future software change will resolve this. I have even seen my truck charging at 13.4v instead of the constant 15.4v previously. I am not sure if this was because the higher SOC or what but something is different since changing to the AGM battery.

 

[HeyBales]

Greetings All,

First time poster here... so be kind. I've been reviewing YouTube videos and this forum regarding this issue as it has been our only issue with our Maverick.

We've had a '24 XLT hybrid since July. And had this happen a first time by September. Dealership charged it, did a BCM/BMS reset, and I had them keep it for three days (to make sure no sleep mode by then), but I don't believe they did a full "parasitic drain" test. It was actually good for four months after that till last week. Drove a LOT Thursday and Friday (9 and 10 Jan). By Saturday AM it was dead as a doornail. The app sent "sleep mode, i.e., Remote Featured Disabled (RFD)" message both Thu and Fri, but I did not open the app or see them until Sat when I noticed it dead. I was able to use a jump pack on it and it was fine Sunday, but dead again Monday (sent RFD at 1AM, dead by 6AM). Back to dealer Wed, they fully charged and tested the battery, said it was good, did another BMS reset, and supposedly did not see any drain. Picked it up Friday, turned off WiFi (in the truck settings) {just in case}, and drove 120 miles Saturday. Got a RFD notice 0430 Sunday and it would not start at 6AM (only 1.5 hours after the RFD). Jumped it again and drove around 1/2 hour. I know Ford has a notice out (they gave me a copy of the SSM 53087 mentioned in other comments) and really hope they can solve it. If the batteries are good (even if cheap), then something has to be draining them. I don't understrand how a proper parasitic drain test can't find it. In summary:

1 - New vehicles should not have these issues.
2 - Vehicles should be parkable for a week to a month and still start.
3 - Vehicles should be driveable with every accessory (heated seat, radio. A/C, dash cam, etc.) on and still charge the battery.
3 - Driving around is clearly NOT a solution (cited evidence of having no effect).
4 - SOMETHING is draining the battery (or telling the car the battery is drained) through physical or logical fault.
5 - A proper test should find parasitic drains:
* 50ma or less is normal
* Key fob sensors, FordConnect, courtesy access, etc., even if all enabled, should still be within this limit
* 50ma should take a month to kill a battery
6 - Having a new/better/AGM battery delays but does not solve the issue.
7 - Not using/having the app is irrelevant, the vehicle still talks to Ford (unless disabled in the vehicle).
8 - Ensuring battery jumping/trickling is done on the 'far side' of the BCM is important {compounds issues if not}.

Staying tuned for a permanent fix (other than "returning the vehicle")...
Very annoying, but still love the truck.

Rob T., Massachusetts

Yes - it seems the dealers that know are throwing everything battery related under that SSM even when it obviously doesn't apply. Maybe the software fix will have a good effect on these other cases and fix them too, or maybe it'll just extend the time to the issue like the AGM's seem to be doing for now.

But in your case it does seem to apply - intermittent drain. And instead of the time suck of doing a good troubleshooting session tracking it down (which obviously can be difficult since intermittent, if it was constant easy peasy to track down), just see if the drain has harmed the battery. That's basically what that SSM is saying to do, don't troubleshoot the issue - maybe they know not enough techs with the skills.
Demand the readout of the battery test next time - if it's not the name of tester as the SSM says, and doesn't seem to hit the CCA or SOH readout for Ah tested - they may have skipped some steps, again just figuring they'll throw it under that SSM and a fix will be later.
But in the meantime, they should be confirming your battery isn't being damaged by whatever the intermittent drain is. Full drain on a battery can damage them.

Also - are you having to reset stations and some options - showing they really did disconnect power for 5 minutes? Though if fully drained, perhaps it was lost then.

And did they leave locked for 8 hours for the needed relearn by the BMS, the BS reset just Zero's out some fields used by the BMS?

 

[Dluep1]

I have read a lot of threads about this issue. Has anyone heard of a solution for this other than hooking up a trickle charger. What have dealerships told you guys. It is annoying constantly getting this alert, not having interior lights, and worrying she wont start.

so far what has worked the best for me was turning off the WiFi and Ford pass app ,

 

[Mavhead]

I tried the AGM battery and my truck still died and kept getting the deep sleep, what seems to be currently working is turning off the wifi and deleting the Fordpass on my phone, so far that is working for me., I also have a solar trickle charger , No wonder the Japanese and Korean cars are eating our lunch, since Ford cannot make a truck that won't go dead in two weeks.

It seems like the biggest problem is in the app. Maybe it's continuously trying to connect to the truck more than it should and draining the battery that way.

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