Will Ford tighten up ordering process for 2022 onward?

[Down]

It means that the dealer has no right to ask you for a deposit when Ford does not require a deposit from anyone to order a new Maverick if he's trying to tell you he wants a deposit you need to call Ford motor company and ask them if it is required they will tell you no

OK, between this reply and the last one I understand now. Your reading comprehension is just pretty suspect. Thanks for helping me understand!

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[brnpttmn]

If the deposit was refundable, how did you have skin in the game? There was zero risk for you.

I think the refundable deposits are less about getting the sale, and are probably more to help with ghosting on reservations/orders. When they make the call that the truck is in, if someone doesn't have a deposit and doesn't want the vehicle they're less likely to respond in a timely manner. In fact, with deposits the buyer is likely to reach out to the dealer the moment they decide to not take delivery.

 

[Down]

I think the refundable deposits are less about getting the sale, and are probably more to help with ghosting on reservations/orders. When they make the call that the truck is in, if someone doesn't have a deposit and doesn't want the vehicle they're less likely to respond in a timely manner. In fact, with deposits the buyer is likely to reach out to the dealer the moment they decide to not take delivery.

Oh, I totally agree with you. The only point I was trying to make with that question was that if your deposit is refundable, you have no "skin in the game" because you have no risk.

 

[brnpttmn]

Oh, I totally agree with you. The only point I was trying to make with that question was that if your deposit is refundable, you have no "skin in the game" because you have no risk.

Yeah. I agree. My response was more yes, and...

 

[Down]

Yeah. I agree. My response was more yes, and...

Ah, gotcha.
That post had (seemingly) already been wildly misinterpreted by someone else so I wanted to make sure.

 

[MattIngram]

Just speculating a little here. I think most of us assume Ford representatives of some capacity monitor and act as Admin on this board. There's many discussions of the order process they rolled out for Maverick and many complaints. I'm not looking to start another complaint thread here, but expecting Ford to change the process going forward. Example: there were many people openly placing multiple Reservations and orders (many without even seeing 1 in person, much less test driving) and expecting they will walk if they don't love it or something else comes up- and knowing it costs them nothing with no deposit required by most dealers.

At the same time people are complaining about Additional Dealer Markups over MSRP on pricing stock units sold off their lots. There's been a couple members on here who have said they already sold their newly arrived Maverick for a profit? Now, we have a poster advertising on here he will sell his ordered Maverick with his own added markup before he even takes possession of the Maverick?

Not saying I like it, but I think we should expect Ford to start requiring a non-refundable deposit along with confirmed personal ID on each order placed to lessen chances of gaming the system with bogus orders and trying to flip new "retail" vehicles for personal profit due to low entry level cost of Mavericks. Maybe other deterrents to tighten up the system as well so it works better with less uncertainty all around?

Just food for thought

I would presume a Ford Representative would look at this thread the same way we do for entertainment purposes only, or not at all. I mean would you read a forum about your employer in your off, or spare time? Would you see your employer paying people to read forum posts? I wouldn’t expect a company of that size to get so far down into the weeds, and monitor a forum.

What large companies like Ford do react to is a consumer taking to Facebook or Twitter, the way the guy who ordered their Bronco and the dealership tried to mark it up and it going viral. If some truly bad brand damaging behavior came to light on this forum and it catches someone’s attention who has contact with the Ford Maverick Team, maybe.

Just my opinion but I wouldn’t expect my participation to have any meaningful impact, one way or another. It’s just people helping people. Maybe that’s me just being glass half empty, or is that glass half full? Forums like these help me see what other people are going through and/or anticipate future issues. And to occasionally vent and share my experience b/c the Maverick is all about making good choices.

 

[brnpttmn]

Ah, gotcha.
That post had (seemingly) already been wildly misinterpreted by someone else so I wanted to make sure.

Doesn't help the forum cuts off the context of the parent quotes in responses. I was pretty much responding to you and @vezpa

 

[Platinum2]

Who was talking about regulations?

I'm pretty sure @Old Ranchero was just offering suggestions about how Ford should change its ordering process to make it work better.

I know since you didn't "see" the word "regulation" then there must be none suggested or implied.

However, when people start "expecting", "requiring", and "deterring" then that my friend is a seguay into regulation. This is true whether it's the government or a company.

Not saying I like it, but I think we should expect Ford to start requiring a non-refundable deposit along with confirmed personal ID on each order placed to lessen chances of gaming the system with bogus orders and trying to flip new "retail" vehicles for personal profit due to low entry level cost of Mavericks. Maybe other deterrents to tighten up the system as well so it works better with less uncertainty all around?

 

[MattIngram]

I know since you didn't "see" the word "regulation" then there must be none suggested or implied.

However, when people start "expecting", "requiring", and "deterring" then that my friend is a seguay into regulation. This is true whether it's the government or a company.

That’s a bit of a stretch. Laws are passed by elected representatives. State laws are documented in State Statutes, [fun fact, in NC we cleverly called them the General Statutes]. Federal laws are documented in the Federal statutes, or the United States Code (USC). Those statutes assign a regulator with rule making authority, and you’ve probably guessed it by now make regulations.

If there is no state or federal statute, there can be no regulation. Ford can make whatever rules they want around their purchasing system. Dealerships as the only parties allowed to directly purchase from Ford by State statute can have whatever rules they want around their ordering process. The only time that a regulation comes into play is by an act or practice that is considered covered by law, regulation, or rule, like CAFE, NHTSA, FTC, etc. For example:

https://www.law.cornell.edu/cfr/text/49/chapter-V

A transaction between two parties in the secondary market wouldn’t even raise an eyebrow. Neither would any deposit requirement. Things only start to get interesting, when a consumer placed a new vehicle order AND is subject to a market adjustment OR requiring the purchase of optional products under both state and federal statutes..

Nothing in my post constitutes legal advice. I am not a licensed attorney.

 

[Proflig8tor]

Sounds like capitalism to me.

I don't think we need regulations. Let the market sort it out.

How is it "capitalism" when Dealers' Associations have manipulated the legislative process to create little monopolies? True "capitalism" would allow us to do business direct with the manufacturer, or another seller without penalty.

Georgia instituted a new automotive sales tax at the specific request of dealers to make Person to Person sales difficult and inefficient. Dealers avoid the 8% tax on resales.

The longer term issue here is that while GM (and to a lesser extent Ford) are in a desperate race to compete with Tesla and a large field of good Chinese product that will be launched in the next 24 to 36 months the dealers are making a short term money grab. The "excess profits" from things like Z-06 Corvettes, Broncos, HiPo Mustangs and even Mavericks is being diverted. Ford's debt sits at $162,000,000,000.00 and with that, the retirements and jobs of thousands of American workers. We need a healthy Ford if we don't want to be driving NIO's and BYD's after our Mavericks.

Really tired of some Americans getting "capitalism" and corruption confused. In the love affair between legislators and dealers, we are the ones getting grudge f'd.

 

[Platinum2]

How is it "capitalism" when Dealers' Associations have manipulated the legislative process to create little monopolies? True "capitalism" would allow us to do business direct with the manufacturer, or another seller without penalty.

Georgia instituted a new automotive sales tax at the specific request of dealers to make Person to Person sales difficult and inefficient. Dealers avoid the 8% tax on resales.

The longer term issue here is that while GM (and to a lesser extent Ford) are in a desperate race to compete with Tesla and a large field of good Chinese product that will be launched in the next 24 to 36 months the dealers are making a short term money grab. The "excess profits" from things like Z-06 Corvettes, Broncos, HiPo Mustangs and even Mavericks is being diverted. Ford's debt sits at $162,000,000,000.00 and with that, the retirements and jobs of thousands of American workers. We need a healthy Ford if we don't want to be driving NIO's and BYD's after our Mavericks.

Really tired of some Americans getting "capitalism" and corruption confused. In the love affair between legislators and dealers, we are the ones getting grudge f'd.

I think you're the one that's confused. Capatalism and corruption are not mutually exclusive, unfortunately.

Capitalism is not a perfect system. No system is. I know there is a population among the population that wants everything to be "fair", "equal", or whatever. But, that's just not realistic....in any society. Tell me, where does this exist in the world?

There will always be a certain degree of corruption in any society. Don't blame capitalism, blame global society.

 

[DryHeat]

Not saying I like it, but I think we should expect Ford to start requiring a non-refundable deposit...

I know since you didn't "see" the word "regulation" then there must be none suggested or implied.
However, when people start "expecting", "requiring", and "deterring" then that my friend is a seguay into regulation. This is true whether it's the government or a company.

You are absolutely right! Why didn't I see it before?

Why, if Ford decides to modify Ford's own ordering system to make it work better, then the next thing you know them Russkies will be coming over the North Poll and sapping our precious bodily fluids.

 

[JBnorthTX]

Most of the "tightening up" of the order process should be making sure dealers are knowledgeable enough about the procedures. There have been numerous reports of dealers not knowing things they should, not getting customer orders entered properly or not getting them entered timely, etc.

Dealers charging ADM for vehicles on their lots is not unique to the Maverick. It's just a function of supply and demand conditions. It wouldn't happen if people out there weren't willing to pay it.

 

[Old Ranchero]

I would presume a Ford Representative would look at this thread the same way we do for entertainment purposes only, or not at all. I mean would you read a forum about your employer in your off, or spare time? Would you see your employer paying people to read forum posts? I wouldn’t expect a company of that size to get so far down into the weeds, and monitor a forum.

What large companies like Ford do react to is a consumer taking to Facebook or Twitter, the way the guy who ordered their Bronco and the dealership tried to mark it up and it going viral. If some truly bad brand damaging behavior came to light on this forum and it catches someone’s attention who has contact with the Ford Maverick Team, maybe.

Just my opinion but I wouldn’t expect my participation to have any meaningful impact, one way or another. It’s just people helping people. Maybe that’s me just being glass half empty, or is that glass half full? Forums like these help me see what other people are going through and/or anticipate future issues. And to occasionally vent and share my experience b/c the Maverick is all about making good choices.

who do you think owns this domain name and created the Maverick Forum, Bronco Forum, Ranger Forum? I can't say 100% for certain but I strongly believe it is actually Ford itself. I also believe the Administrator(s) are Ford employees or at least contractors hired by Ford - maybe marketing division. Check how many times they provide immediate read out documents from actual Ford monthly sales meetings here and other insider information. IMO, there is also a very strong likelihood that member King Ranchero is Ford connected as well due to multiple comments he made about what driving and owning a Maverick was like before any retail units were in customer hands- indicating he was an insider or employee of some sort. he also mysteriously would drop comments into threads to clear up confusion on topics and keep things on track.

I would think customer comments and actual new Maverick owners here would easily be more valuable than using Focus groups or relying on other Social media topic discussions that might be "trending"- but what do I know?

 

[MattIngram]

who do you think owns this domain name and created the Maverick Forum, Bronco Forum, Ranger Forum? I can't say 100% for certain but I strongly believe it is actually Ford itself. I also believe the Administrator(s) are Ford employees or at least contractors hired by Ford - maybe marketing division. Check how many times they provide immediate read out documents from actual Ford monthly sales meetings here and other insider information. IMO, there is also a very strong likelihood that member King Ranchero is Ford connected as well due to multiple comments he made about what driving and owning a Maverick was like before any retail units were in customer hands- indicating he was an insider or employee of some sort. he also mysteriously would drop comments into threads to clear up confusion on topics and keep things on track.

I would think customer comments and actual new Maverick owners here would easily be more valuable than using Focus groups or relying on other Social media topic discussions that might be "trending"- but what do I know?

After 15+ years of Ford ownership, I’m having a hard time believing they will change their ways and choose to listen to individual customers on this forum after expressing to Ford customer service for years about how much I love their dealers for service but hate buying a vehicle from dealers the old fashioned way.

That Ford will change the idiotic model, where everybody pays a different price, sitting on uncomfortable seats for hours on end in a cheesy dealership being worn down to overpay on every part of the deal and constantly fighting off being fleeced. I heard the commercial, where one of their new employees said they bled blue. Ha, try buying a Ford Focus, Fusion, Escapes, Edge, Mustangs, Bronco Sport that way and come back to talk to me about bleeding blue and brother I’ve got the bruises to prove it!

Magically, Ford will hear our voices, get us our mavericks more quickly. All of our issues, like opaque pricing, ordering, all of which have been years in the making by the way will get cleared up via this forum. And balance will be restored to the force. Or not…

P.S. domain ownership can easily be traced, bet it’s not Ford but a club much like how the Mustang Club got started. Notice the non-ford adverts that generate revenue? P.P.S. And you do realize that Ford publishes sales as part of their investor relations

https://s23.q4cdn.com/799033206/files/doc_news/2021/11/October-2021-Sales-Release-Final.pdf

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