Seriously Ford?? Dashboard noises/rattles?? I waited a year for this??

[lastwgn]

Dear Ford,

The '70's called. They want their engineers back. I am from Iowa and have a lot of family near Des Moines so last December 13 I was thrilled to order a new Maverick. Appeared to be the perfect size vehicle with more than enough utility for my needs. Looked like the perfect vehicle. And the deal offered by Granger Ford was fantastic. I was finally able to pick up my new Maverick from Granger on Saturday morning, 10 days short of one year from the date of order. As others have said in other forums, the Granger process was flawless. Drove back to the Twin Cities that day. The Maverick is perfect except for one flaw mine has. Some type of noise coming from passenger side of dash. Could be A pillar or base of windshield. It sounds like something rubbing against something else when in motion. Not quite a rattle. Seriously Ford?? I have not experienced such nonsense in two decades. It was routine in the '70's and early '80's. But in 2022??

For a little background, after growing up a Ford guy, I quit the brand in 2005 after bad quality with a 1996 Thunderbird, 1999 Taurus, and a 2002 Mercury Sable. Prior to that it had been a 1988 Escort GT - fantastic - several Ford Tempos, a 1993 Thunderbird, and a 1993 Taurus LX wagon. All very, very good cars. But then the Jacque Nasser cost cutting era hit and the product showed it. Since 2005 it has been a succession of Mazda products. Over a dozen new and used. Not a single dash rattle or noise in all those cars and years. I didn't even know it could be a thing anymore. I was hoping it being late in the first year of production things like that would not be an issue. In fact, I purchased a 1991 Mazda Miata two months ago. A 31 year old Miata. Not a singe rattle or squeak. I have a 2001 Miata and a 2011 MX-5. Same. Nary a squeak or rattle.

Now I have a brand new Ford Maverick that I want to be proud of and drive often, but every time I hear that nonsense it is just an irritant and a reminder of why I quit the brand in the first place.

Great product placement. Great pricing. Great utility. Everything about it is spot on. Except for this irritation. You need to be better than this Ford.

My rant is over.

Good luck everyone!

Sponsored

 

[Clay51]

Dear Ford,

The '70's called. They want their engineers back. I am from Iowa and have a lot of family near Des Moines so last December 13 I was thrilled to order a new Maverick. Appeared to be the perfect size vehicle with more than enough utility for my needs. Looked like the perfect vehicle. And the deal offered by Granger Ford was fantastic. I was finally able to pick up my new Maverick from Granger on Saturday morning, 10 days short of one year from the date of order. As others have said in other forums, the Granger process was flawless. Drove back to the Twin Cities that day. The Maverick is perfect except for one flaw mine has. Some type of noise coming from passenger side of dash. Could be A pillar or base of windshield. It sounds like something rubbing against something else when in motion. Not quite a rattle. Seriously Ford?? I have not experienced such nonsense in two decades. It was routine in the '70's and early '80's. But in 2022??

For a little background, after growing up a Ford guy, I quit the brand in 2005 after bad quality with a 1996 Thunderbird, 1999 Taurus, and a 2002 Mercury Sable. Prior to that it had been a 1988 Escort GT - fantastic - several Ford Tempos, a 1993 Thunderbird, and a 1993 Taurus LX wagon. All very, very good cars. But then the Jacque Nasser cost cutting era hit and the product showed it. Since 2005 it has been a succession of Mazda products. Over a dozen new and used. Not a single dash rattle or noise in all those cars and years. I didn't even know it could be a thing anymore. I was hoping it being late in the first year of production things like that would not be an issue. In fact, I purchased a 1991 Mazda Miata two months ago. A 31 year old Miata. Not a singe rattle or squeak. I have a 2001 Miata and a 2011 MX-5. Same. Nary a squeak or rattle.

Now I have a brand new Ford Maverick that I want to be proud of and drive often, but every time I hear that nonsense it is just an irritant and a reminder of why I quit the brand in the first place.

Great product placement. Great pricing. Great utility. Everything about it is spot on. Except for this irritation. You need to be better than this Ford.

My rant is over.

Good luck everyone!

@lastwg Congratulations on your new Maverick. This rattle can be addressed under warranty and I'm sure the dealer can take care of it.

My Maverick is currently on the way and (I think) has been dropped off at the Kansas City rail yard. Can you tell me how many days it took after your truck ended it's rail journey and was picked up by a truck?

 

[dalola]

Well, you could always get it fixed (under warranty), and try to be happy.

 

[LM42]

Dear Ford,

The '70's called. They want their engineers back. I am from Iowa and have a lot of family near Des Moines so last December 13 I was thrilled to order a new Maverick. Appeared to be the perfect size vehicle with more than enough utility for my needs. Looked like the perfect vehicle. And the deal offered by Granger Ford was fantastic. I was finally able to pick up my new Maverick from Granger on Saturday morning, 10 days short of one year from the date of order. As others have said in other forums, the Granger process was flawless. Drove back to the Twin Cities that day. The Maverick is perfect except for one flaw mine has. Some type of noise coming from passenger side of dash. Could be A pillar or base of windshield. It sounds like something rubbing against something else when in motion. Not quite a rattle. Seriously Ford?? I have not experienced such nonsense in two decades. It was routine in the '70's and early '80's. But in 2022??

For a little background, after growing up a Ford guy, I quit the brand in 2005 after bad quality with a 1996 Thunderbird, 1999 Taurus, and a 2002 Mercury Sable. Prior to that it had been a 1988 Escort GT - fantastic - several Ford Tempos, a 1993 Thunderbird, and a 1993 Taurus LX wagon. All very, very good cars. But then the Jacque Nasser cost cutting era hit and the product showed it. Since 2005 it has been a succession of Mazda products. Over a dozen new and used. Not a single dash rattle or noise in all those cars and years. I didn't even know it could be a thing anymore. I was hoping it being late in the first year of production things like that would not be an issue. In fact, I purchased a 1991 Mazda Miata two months ago. A 31 year old Miata. Not a singe rattle or squeak. I have a 2001 Miata and a 2011 MX-5. Same. Nary a squeak or rattle.

Now I have a brand new Ford Maverick that I want to be proud of and drive often, but every time I hear that nonsense it is just an irritant and a reminder of why I quit the brand in the first place.

Great product placement. Great pricing. Great utility. Everything about it is spot on. Except for this irritation. You need to be better than this Ford.

My rant is over.

Good luck everyone!

You bought a $20k truck whose ENTIRE dash is made up of plastic. If you think that is going to be void of noise, good luck to you. Call the dealer and take it in. People complain about the biggest bunch of nonsense on these trucks as if they have bought their dream vehicle. It is THE MOST entry level truck in the entire US market. Buyers who seem unaware of this when they take delivery is so odd to me.

 

[ClemsonU88]

Dear Ford,

The '70's called. They want their engineers back. I am from Iowa and have a lot of family near Des Moines so last December 13 I was thrilled to order a new Maverick. Appeared to be the perfect size vehicle with more than enough utility for my needs. Looked like the perfect vehicle. And the deal offered by Granger Ford was fantastic. I was finally able to pick up my new Maverick from Granger on Saturday morning, 10 days short of one year from the date of order. As others have said in other forums, the Granger process was flawless. Drove back to the Twin Cities that day. The Maverick is perfect except for one flaw mine has. Some type of noise coming from passenger side of dash. Could be A pillar or base of windshield. It sounds like something rubbing against something else when in motion. Not quite a rattle. Seriously Ford?? I have not experienced such nonsense in two decades. It was routine in the '70's and early '80's. But in 2022??

For a little background, after growing up a Ford guy, I quit the brand in 2005 after bad quality with a 1996 Thunderbird, 1999 Taurus, and a 2002 Mercury Sable. Prior to that it had been a 1988 Escort GT - fantastic - several Ford Tempos, a 1993 Thunderbird, and a 1993 Taurus LX wagon. All very, very good cars. But then the Jacque Nasser cost cutting era hit and the product showed it. Since 2005 it has been a succession of Mazda products. Over a dozen new and used. Not a single dash rattle or noise in all those cars and years. I didn't even know it could be a thing anymore. I was hoping it being late in the first year of production things like that would not be an issue. In fact, I purchased a 1991 Mazda Miata two months ago. A 31 year old Miata. Not a singe rattle or squeak. I have a 2001 Miata and a 2011 MX-5. Same. Nary a squeak or rattle.

Now I have a brand new Ford Maverick that I want to be proud of and drive often, but every time I hear that nonsense it is just an irritant and a reminder of why I quit the brand in the first place.

Great product placement. Great pricing. Great utility. Everything about it is spot on. Except for this irritation. You need to be better than this Ford.

My rant is over.

Good luck everyone!

I'm with Clay51, take it and get it fixed! Nothing is perfect. Every single one of our trucks has SOMETHING wrong with it. Maybe it's a loose bolt that will unscrew over time; maybe it's a wire that wasn't connected correctly; maybe it's a rubbing/rattling noise; or maybe it's an actual guy named "El Guapo" who's trying to kill us all...(I digress).

That's why they have the 3 year/36k mile warranty. Ford wants you to have as perfect a truck as they can make...let them fix it. Might be a 5 minute fix.

 

[lastwgn]

I'm with Clay51, take it and get it fixed! Nothing is perfect. Every single one of our trucks has SOMETHING wrong with it. Maybe it's a loose bolt that will unscrew over time; maybe it's a wire that wasn't connected correctly; maybe it's a rubbing/rattling noise; or maybe it's an actual guy named "El Guapo" who's trying to kill us all...(I digress).

That's why they have the 3 year/36k mile warranty. Ford wants you to have as perfect a truck as they can make...let them fix it. Might be a 5 minute fix.

To say that every one of the trucks has something wrong is no acceptable. You think customers should be satisfied with a 100% fault rate? Not a chance that is acceptable. I have purchased new and used for between 36,000 and 120,000 miles: 2006 Mazda Tribute, 2007 Mazda6, 2016 Mazda CX-3, 2017 Mazda CX-5, 2020 Mazda CX-5. One warranty claim and visit to the dealership in all of those vehicles. One. A headlight with excessive internal condensation on the 2006 Tribute. I have not had any of the others into the dealership for anything. Not a squeak, a rattle, a repair of any kind. I have never owned any high end products, so I guess quality from lowly little Mazda has spoiled me.

I understand the Maverick is an entry level truck. I can accept that it makes extensive use of plastic. I can live with limited sound insulation for example. I can even expect thin paint. I cannot expect rattles in the dashboard that according to several other discussions on this forum can take forever to track down. Go look. There are entire threads on this.

Yes, I will take it in for warranty work. The fact of the matter is, it should not be necessary for this. This type of situation is a result of faulty engineering. So now as a result, I get to chase around trying to get this annoyance cured in a brand new $32,000 truck. If it gets fixed in one trip to the dealership I will come on here and sing their praises, but it simply should not be necessary in the first place.

 

[Johnkn]

To say that every one of the trucks has something wrong is no acceptable. You think customers should be satisfied with a 100% fault rate? Not a chance that is acceptable. I have purchased new and used for between 36,000 and 120,000 miles: 2006 Mazda Tribute, 2007 Mazda6, 2016 Mazda CX-3, 2017 Mazda CX-5, 2020 Mazda CX-5. One warranty claim and visit to the dealership in all of those vehicles. One. A headlight with excessive internal condensation on the 2006 Tribute. I have not had any of the others into the dealership for anything. Not a squeak, a rattle, a repair of any kind. I have never owned any high end products, so I guess quality from lowly little Mazda has spoiled me.

I understand the Maverick is an entry level truck. I can accept that it makes extensive use of plastic. I can live with limited sound insulation for example. I can even expect thin paint. I cannot expect rattles in the dashboard that according to several other discussions on this forum can take forever to track down. Go look. There are entire threads on this.

Yes, I will take it in for warranty work. The fact of the matter is, it should not be necessary for this. This type of situation is a result of faulty engineering. So now as a result, I get to chase around trying to get this annoyance cured in a brand new $32,000 truck. If it gets fixed in one trip to the dealership I will come on here and sing their praises, but it simply should not be necessary in the first place.

I thought your rant was over... LOL

Do you cry when you spill your milk?

You have zero idea what’s causing the rattle and to blame it on engineering is absurd at this point....

.

 

[commadorebob]

That sensor packet on the windshield behind the rearview mirror, put your hand on it and give it a solid attempt at a shake. It shouldn't actually move, but I have found in my Escape that will stop the rattle for a good while. In fact, I think I did that months ago and haven't heard it since.

As I live in the south, extreme heat simply affects the plastic fit, no matter how perfect Ford gets it. Could be the same up in the northern climates with the extreme cold.

 

[Deleted member 17973]

I thought your rant was over... LOL

Do you cry when you spill your milk?

You have zero idea what’s causing the rattle and to blame it on engineering is absurd at this point....

.

Oh lighten up Francis. This is an online forum, its whole purpose is for rants. Give the guy a break.

 

[Old Ranchero]

Oh lighten up Francis. This is an online forum, its whole purpose is for rants. Give the guy a break.

No, that's not the whole purpose. Far down the list of productive uses.

 

[Ragtime Billy Peaches]

Oh lighten up Francis. This is an online forum, its whole purpose is for rants. Give the guy a break.

No kidding,, the children are up early this morning in moms basement.

 

[Mymaverick2021]

Dear Ford,

The '70's called. They want their engineers back. I am from Iowa and have a lot of family near Des Moines so last December 13 I was thrilled to order a new Maverick. Appeared to be the perfect size vehicle with more than enough utility for my needs. Looked like the perfect vehicle. And the deal offered by Granger Ford was fantastic. I was finally able to pick up my new Maverick from Granger on Saturday morning, 10 days short of one year from the date of order. As others have said in other forums, the Granger process was flawless. Drove back to the Twin Cities that day. The Maverick is perfect except for one flaw mine has. Some type of noise coming from passenger side of dash. Could be A pillar or base of windshield. It sounds like something rubbing against something else when in motion. Not quite a rattle. Seriously Ford?? I have not experienced such nonsense in two decades. It was routine in the '70's and early '80's. But in 2022??

For a little background, after growing up a Ford guy, I quit the brand in 2005 after bad quality with a 1996 Thunderbird, 1999 Taurus, and a 2002 Mercury Sable. Prior to that it had been a 1988 Escort GT - fantastic - several Ford Tempos, a 1993 Thunderbird, and a 1993 Taurus LX wagon. All very, very good cars. But then the Jacque Nasser cost cutting era hit and the product showed it. Since 2005 it has been a succession of Mazda products. Over a dozen new and used. Not a single dash rattle or noise in all those cars and years. I didn't even know it could be a thing anymore. I was hoping it being late in the first year of production things like that would not be an issue. In fact, I purchased a 1991 Mazda Miata two months ago. A 31 year old Miata. Not a singe rattle or squeak. I have a 2001 Miata and a 2011 MX-5. Same. Nary a squeak or rattle.

Now I have a brand new Ford Maverick that I want to be proud of and drive often, but every time I hear that nonsense it is just an irritant and a reminder of why I quit the brand in the first place.

Great product placement. Great pricing. Great utility. Everything about it is spot on. Except for this irritation. You need to be better than this Ford.

My rant is over.

Good luck everyone!

Check the rubber on the A Pillar cover and make sure it's on the right side of the cover

 

[Scott Asheville]

All this dumping on the OP is unwarranted. At the Maverick release, Ford went out of their way to strut and preen to the media about how they took one full year out of the normal new vehicle development process with the Maverick. Five recalls and counting later we're still discovering all the big and little things that probably would have been discovered and fixed in that extra year of road testing.

As for the OP ranting and whether rants belong here - I think the Ford Motor Company CEO would be the first to vote in favor of rants. Ford monitors these forums, and Ford needs to hear how frustrated many customers are at an endless series of Maverick program failures big and small. And yes, Ford also needs to hear how happy many of you are with your Mavericks.

Ranters, rant away! If nothing else, it's fun to watch you trigger so many forum members who are surfing on the thin edge of mental stability. I swear some people run out to the garage every morning before coffee and lick their mavericks clean with their tongues.

 

[TedTX]

Crazy as it may be, a hard press against the noisy components did work on all three areas of raddles that developed over time.
I think Ford begun using a newer plastic to plastic jointing method but changed from the harder plastics every other auto maker uses on the planet, to a softer plastic like food storage type.

 

[bgn]

I've been dealing with the rattle since April and the dealers are playing games with me. Your warranty is useless.

Welcome back to Ford's shit quality. If you stick around long enough, someone will tell you that you're expecting too much since it's a cheap truck.

Edit: looks like they already have. I thought the official Ford account was the only account here on Ford's payroll, but maybe not.

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