People entering multiple orders

[Ozuye10]

What makes you think Carvana or Vroom are gonna even pay you what you paid for the vehicle you're selling? If anything the used market seems to be getting softer as we speak.

The order banks are closing after 4 business days. The demand is/will be there and those companies know that. I just signed my tremor papers. That one will definitely be very sought after.

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[Jmav2152]

Don’t work like that no more. They care, it waste employee manpower and nets them zero profit. Most commission employees and sales managers get bonuses for clearing sales.

They care if you are a hassle of a customer. With the current shortage in vehicles dealers are happy to get anything in and the more chances they have the better. It takes all of 30 minutes to put a order in if a customer knows what they want.

If you bail on a order that comes in that's a major profit for any dealer having a floor model especially on a model that's extremely popular.

 

[woozoo]

I've already seen people order multiple as backup because they didnt get their confirmation email from the first dealer...

 

[woozoo]

Ford could implement a system where the customer can cancel the order by themselves., say under their account. It will remove it from the order banks and won't go to dealer stock.

Currently, if you ordered 2 at different dealerships. One of them comes in and you cancel the other, the dealer doesn't have to cancel right away. They can let it get scheduled and then they can sell it for a markup.

 

[JimmyH]

I watched as my single 2022 order was passed over for orders at a larger dealer and those who ordered multiple Mavericks, so this time, I'm not making the same mistake.

It's basically the prisoner's delema. If everyone only orders one, then everyone's order will probably get built, but only if everyone plays by the rules. If someone takes advantage of ordering from multiple dealers, then everyone who doesn't loses. And less people get their Mavericks built than if everyone only orders one.

I can see people ordering with that strategy. But for those taking that approach, if you're only getting one, and it gets scheduled or built, please don't screw everyone else with legit retail orders by not cancelling the rest of the extra orders. I think a better system would be for all dealers to require a deposit to eliminate those not serious about purchasing or those trying to game the system. If someone is not willing to drop a deposit, then they either (A) aren't really that serious in purchasing or (B) are trying to place multiple orders to better their odds. I dropped a deposit because I am serious about buying this vehicle when it comes in. That is unless it doesn't get built due to the probably 20K duplicate orders that were made.

 

[RonFLA]

They care if you are a hassle of a customer. With the current shortage in vehicles dealers are happy to get anything in and the more chances they have the better. It takes all of 30 minutes to put a order in if a customer knows what they want.

If you bail on a order that comes in that's a major profit for any dealer having a floor model especially on a model that's extremely popular.

Dealership rules have changed: The get evaluated on their conversion rate and have to have a match between the person who ordered and the person who purchased. If not, they get reprimand loose future allocations.

 

[RockHoundTX]

The best quote I heard last week was "the used car bubble may not have burst yet, but it is deflating quickly". Wholesale used car market is down by about 10% in the last month or so and the trend is escalating. That being said, actual retail used car prices are only down a small percent of that since dealers are sitting on expensive inventory and hoping that the price trend will reverse and they can at least sell the cars for what they paid. I would not be at all surprised to see Carvana and a couple of others go out of business in the next 6-9 months.

The issue I have with multiple orders is that there is zero risk to those putting in the orders. Worse thing that can happen is they tell their dealer "no thanks" when it comes in and then it is up to the dealer to sell it (which may or may not be a good thing for the dealer depending on how the economy goes over the next 6 months). I am all about "high risk, high reward" but in this case the system is broken.

Having waited a year for my Maverick and still nothing, Ford is definitely ticking me off.

 

[Landric]

I suspect the used Maverick value will go right back up once order banks are closed and getting a new one involves playing the dealer in stock lottery searching game or waiting until the 2024 order banks open. It might take a month or two but it will happen.

I totally get placing multiple orders to try and get a truck from somewhere. I did it, I placed 3 2022 orders in hopes of getting one. That was in January. Now two are scheduled and one is rolled over to 2023. I'm taking one, my brother is going to buy the other from me as soon as I pick it up, and the third will replace the one I keep of the two that are scheduled.

 

[Syntax Error]

I suspect the used Maverick value will go right back up once order banks are closed and getting a new one involves playing the dealer in stock lottery searching game or waiting until the 2024 order banks open. It might take a month or two but it will happen.

I totally get placing multiple orders to try and get a truck from somewhere. I did it, I placed 3 2022 orders in hopes of getting one. That was in January. Now two are scheduled and one is rolled over to 2023. I'm taking one, my brother is going to buy the other from me as soon as I pick it up, and the third will replace the one I keep of the two that are scheduled.

Not a bad idea to let your second order go to a friend or family member at cost or very slight markup for your trouble. Beats having to overpay crazy dealer markups, that's for sure.

 

[Landric]

Not a bad idea to let your second order go to a friend or family member at cost or very slight markup for your trouble. Beats having to overpay crazy dealer markups, that's for sure.

I'm only expecting him to pay the out the door price, no desire to try and turn a profit off my brother. I was expecting the order I placed locally to roll over. If it had (it was at Priority 19 at the end of August, then Priority 2 first week in September, then VIN at the end of the first week in September with a 11/7 build date, and then suddenly in production on 9/14) I was going to cancel the order and get a refund of my deposit. I only placed the second two because I found out about allocations and the ROVP process and I didn't get a good feeling about my local dealer doing it correctly. Obviously that distrust was misplaced because it turned out the be the first of the three in production.

 

[Syntax Error]

I'm only expecting him to pay the out the door price, no desire to try and turn a profit off my brother.

Are you going to just buy the car yourself through the dealership and immediately private sale to your brother? Or have him buy it at the dealership? Does Ford even allow that?

 

[Jmav2152]

Dealership rules have changed: The get evaluated on their conversion rate and have to have a match between the person who ordered and the person who purchased. If not, they get reprimand loose future allocations.

Yes and No.

There was always a penalty, about 70% needed to match, but now ford moved it to 80%.

At the same time Ford cannot blanket fault a dealer if a customer flakes out and they don't. Dealers are able to submit that the customer backed out of the purchase usually accompanied by some sort of evidence or correspondence that such has happened.

If dealers are using that system honestly I don't know, but I've chatted with several dealer managers that all confirmed this system is in play and protects them from flakey customers.

 

[MetalThunder]

Just thinking out loud
This go around ill bet you see dealer stock on lots in much more quantities albeit probably loaded up and not your entry level price (XLs only 15% for custom ordering) . The reason for the small window for custom orders. Taking this into account a speculators dream may not pan out . Good luck to all involved , its a brutal process regardless, especially if you need it. Buckle Up

 

[Gmood1]

Are you going to just buy the car yourself through the dealership and immediately private sale to your brother? Or have him buy it at the dealership? Does Ford even allow that?

I ordered two last year. Sold my brother one of them. I asked the dealership if they would allow him to just buy it directly.

The dealership wanted to charge him well over MSRP. Like $5000 over. Sales manager said it was cheaper for me to buy it and roll it over to him.

So I ended up buying two Mavericks in a two week period.
We had to wait for all the title info to update with the state before I could sell it to him.. He did basically pay sales tax twice. But it was still cheaper than him buying directly from the dealer.

My GF has ordered two recently. One of them, the dealer has completely dropped the ball on.
I instructed her to call around and find another dealership today. She went through 11 dealerships before finding one that wasn't trying to rip her off or serious about ordering the vehicle.
She ordered a different model through that dealer today.

Confirmation has never appeared, for the order she placed first, which was supposedly submitted several days ago. Honestly, I don't think they knew what they were doing anyway.

You can't take chances,when the order bank is about to close.

 

[volksnuts]

Look at it this way, everyone can order as many as they want while the order banks are open…. So those ordering 10 don’t really affect others placing orders (might change actual production times but not significantly)
This isn’t like trying to buy sneakers from Nike, or basically anything from Supreme
Not everyone has a chance, actually most people are walking away empty handed because the limited pieces ARE being bought by scalpers
I guess it would be like Ford not having a special order program at all….. but it does

Most Mavericks getting sold at markups are to people that missed the order period, needing a small truck NOW, or just doesn’t want to wait

I see no fault in people ordering multiples, good dealers will sell the canceled orders without a mark up (my dealer does that plus I know several people that have bought without markups from canceled/abandoned orders)

As far as the used car market starting to adjust? True…. But the Maverick is not any normal used car
It’s obviously a high demand very affordable vehicle
I still run into people that have no idea what a Maverick is, but instantly love it
The fact it’s affordable makes it easy for people to pay a couple of thousand over sticker and not break the bank

The fact that Ford is closing the orders after a week means it’s VERY in demand

I feel confident when my 23 BAP Lariat arrives I’ll have no issue finding a taker for my current Maverick (or maybe the 23? I guess it depends on how I like the black interior)

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