- First Name
- Jeff
- Joined
- Feb 5, 2022
- Threads
- 1
- Messages
- 64
- Reaction score
- 50
- Location
- Greenville
- Vehicle(s)
- Maverick Lariat
- Engine
- 2.5L Hybrid
- Thread starter
- #1
NO Maverick FOR ME. I ordered Maverick last October, Hybrid, Lariat, white, LUX, 360 with a $500 deposit. Stopped at the dealer, VIC BAILEY Ford, Spartanburg SC, six weeks ago and was told if the truck had to be rolled over as a 23 model year the dealership would do it automatically. I did not have to do anything. When the order bank opened for the 23's I did nothing as instructed. Two weeks I called Ford directly. Ford rep told me there was a four-digit number missing from the order that had to be entered by dealer. I contacted the dealer by phone and no one ever called me back. I always had to contact them (shitty service). I finally was able to talk to a senior manager, James, (he never called back either). I was asked why I had not responded to Ford's email with instructions on rolling over to a 23. I never received any such email! Three days after the date he said he would call I reached out to him. James said that the order was not going to be fulfilled. He did not know where the error occurred (of course). James did offer an option. Next year when order banks open I can order a 24model year Maverick. Yes, that was the only option. My reply was to return my deposit. I will never buy a Ford vehicle nor buy from Vic Bailey, including their other dealerships.
I own a 2014 Honda CR-V with 53k miles. It runs great. I'm changing the original tires and performing a few other maintenance items and keeping for a while. What a shitty experience with Ford and Vic Bailey Ford.
I own a 2014 Honda CR-V with 53k miles. It runs great. I'm changing the original tires and performing a few other maintenance items and keeping for a while. What a shitty experience with Ford and Vic Bailey Ford.
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