- First Name
- Matthew
- Joined
- Jul 3, 2026
- Threads
- 1
- Messages
- 73
- Reaction score
- 172
- Location
- California's Central Coast
- Vehicle(s)
- 2026 Maverick Lariat, 1982 Volvo 245 DL, 1970 Buick Skylark 350
- Engine
- 2.5L Hybrid
To the OP: sorry you had a bad experience at your local Ford dealership. Why the reluctance to share which dealership that experience took place at? That might help "shake some peaches from the tree." At a minimum it would help others in your area from making the same mistake.
I have to say, dealerships tend to get a bad rap. Lots of that is left over from the "bad old days" of dealer "packs" and jacking prices up well beyond MSRP. Finance managers still try to sell you "extended warranties" for inflated prices and use the time-tested technique called "FUD" (Fear, Uncertainty, and Doubt) that sales people have used for decades.
My first car purchase was over 50 years ago and all but a few of those purchases have been from dealerships. Up until the purchase of my Maverick, I still had an aversion to dealerships in general, and their sales staff in particular.
My recent experience with my local dealership - Paso Robles Ford - was simply outstanding.
I got:
1) No pressure - none, zero - from sales
2) Transparent pricing - I saw the dealer's invoice
3) No pressure or "FUD" from the Finance Manager
They have:
4) An excellent Service Department, with competitive pricing
To be fair, we have been taking my wife's Ford Edge in for service at Paso Robles Ford for many years. (One of the service writers there used to work for a trusted, local, independent mechanic who has since retired.) They have always given us top shelf service at a fair and reasonable price. The service experience was 50% of my decision to buy the Maverick. But I was sold by the sales experience, even before the employee pricing program was announced.
My point is, not all dealerships are bad or dishonest. In fact, I'd go so far as to say many dealerships - especially in a smaller community like ours - cannot afford to have a bad reputation.
Finally, as far as the OP's experience is concerned... there is a minimum amount of accountability you have as a vehicle owner. While you may choose to ignore that accountability (and responsibility) you do so at your own risk, as you found out.
Is a diagnosis for $9K appropriate? My opinion is "No." However, bringing a car in for service with a "nest" of any kind under the hood - rodent or otherwise - is, at best, embarrassing. (It would be for me.) At worst, is a conclusion by a service tech that the problem needs $9,000.00 of remediation. As the old saying goes, caveat emptor.
Good that you got the problem fixed by a mechanic you trust. Maybe save some grief next time and perform some due diligence prior to a visit for service, whether to a dealership or an independent mechanic. The problem you've described is not limited to Ford vehicles or their dealerships. There are nightmare stories about independent shops too.
Good luck getting the satisfaction you seek. Throwing the vehicle under the bus isn't the solution.
I have to say, dealerships tend to get a bad rap. Lots of that is left over from the "bad old days" of dealer "packs" and jacking prices up well beyond MSRP. Finance managers still try to sell you "extended warranties" for inflated prices and use the time-tested technique called "FUD" (Fear, Uncertainty, and Doubt) that sales people have used for decades.
My first car purchase was over 50 years ago and all but a few of those purchases have been from dealerships. Up until the purchase of my Maverick, I still had an aversion to dealerships in general, and their sales staff in particular.
My recent experience with my local dealership - Paso Robles Ford - was simply outstanding.
I got:
1) No pressure - none, zero - from sales
2) Transparent pricing - I saw the dealer's invoice
3) No pressure or "FUD" from the Finance Manager
They have:
4) An excellent Service Department, with competitive pricing
To be fair, we have been taking my wife's Ford Edge in for service at Paso Robles Ford for many years. (One of the service writers there used to work for a trusted, local, independent mechanic who has since retired.) They have always given us top shelf service at a fair and reasonable price. The service experience was 50% of my decision to buy the Maverick. But I was sold by the sales experience, even before the employee pricing program was announced.
My point is, not all dealerships are bad or dishonest. In fact, I'd go so far as to say many dealerships - especially in a smaller community like ours - cannot afford to have a bad reputation.
Finally, as far as the OP's experience is concerned... there is a minimum amount of accountability you have as a vehicle owner. While you may choose to ignore that accountability (and responsibility) you do so at your own risk, as you found out.
Is a diagnosis for $9K appropriate? My opinion is "No." However, bringing a car in for service with a "nest" of any kind under the hood - rodent or otherwise - is, at best, embarrassing. (It would be for me.) At worst, is a conclusion by a service tech that the problem needs $9,000.00 of remediation. As the old saying goes, caveat emptor.
Good that you got the problem fixed by a mechanic you trust. Maybe save some grief next time and perform some due diligence prior to a visit for service, whether to a dealership or an independent mechanic. The problem you've described is not limited to Ford vehicles or their dealerships. There are nightmare stories about independent shops too.
Good luck getting the satisfaction you seek. Throwing the vehicle under the bus isn't the solution.
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