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Cracked windshield glass

Tman

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On my road trip I got a chip in my windshield that I had not noticed. When I got home the windshield began to crack. I called my insurance company. They made an appointment for next week. The repair company (Safelite) just sent me an email saying that they may not have a windshield by then due to global glass shortages. The repair had already been set back a week as this is a new vehicle.
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Sjbuck2021

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On my road trip I got a chip in my windshield that I had not noticed. When I got home the windshield began to crack. I called my insurance company. They made an appointment for next week. The repair company (Safelite) just sent me an email saying that they may not have a windshield by then due to global glass shortages. The repair had already been set back a week as this is a new vehicle.
I would request an oem windshield.
 

Down

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On my road trip I got a chip in my windshield that I had not noticed. When I got home the windshield began to crack. I called my insurance company. They made an appointment for next week. The repair company (Safelite) just sent me an email saying that they may not have a windshield by then due to global glass shortages. The repair had already been set back a week as this is a new vehicle.
Thanks for the heads up, right around the 560 mile mark, I caught a huge rock to the windshield that caused what looks to be irreparable damage but I haven't reached out to my insurance company to start the claim process.
Nice to know my fears about shortages could be true, especially since I have a Lariat and need the acoustic windshield, which I'm sure is in even shorter supply.
 

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Tman

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UPDATE - Safelite just called to tell me that the windshield has been ordered from the dealer. The dealer has not given them any sort of ETA for delivery so they are taking me off the schedule and will call me when it comes in. In the meantime, I am driving around with a crack in my windshield that runs right across my field of vision.
 

Chris_G

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UPDATE - Safelite just called to tell me that the windshield has been ordered from the dealer. The dealer has not given them any sort of ETA for delivery so they are taking me off the schedule and will call me when it comes in. In the meantime, I am driving around with a crack in my windshield that runs right across my field of vision.
Driving with your crack in the windshield could get you a ticket.
 

Snax

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Well I don't have much choice . do I?
Bring any evidence that you're trying to get this fixed, so that you can explain it to any officer who might pull you over. When I had a headlamp go out years ago, I stopped at an auto shop to get a new one--and then promptly got pulled over on my home to install it. I showed the cop the bulb and the fresh receipt, and he happily let me go.
 
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Tman

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Bring any evidence that you're trying to get this fixed, so that you can explain it to any officer who might pull you over. When I had a headlamp go out years ago, I stopped at an auto shop to get a new one--and then promptly got pulled over on my home to install it. I showed the cop the bulb and the fresh receipt, and he happily let me go.
Yes, that is the plan. But I really think the popo has more to worry about than a cracked windshield.
 
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Bob The Builder

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Yes, that is the plan. But I really think the popo has more to worry about than a cracked windshield.
Well, one would think.
 

Ford Motor Company

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UPDATE - Safelite just called to tell me that the windshield has been ordered from the dealer. The dealer has not given them any sort of ETA for delivery so they are taking me off the schedule and will call me when it comes in. In the meantime, I am driving around with a crack in my windshield that runs right across my field of vision.
Hi there – send a message to us with your VIN and approximate mileage. I’ll look into this for you. Thanks
 
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Tman

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Hi there – send a message to us with your VIN and approximate mileage. I’ll look into this for you. Thanks
To what email address do I send the message to?
 
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Tman

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UPDATE - I contacted the dealer. They told me chipped windshield glass is not covered under warranty as it was a road issue and not one caused by faulty parts or manufacturing process. However, Safelite called and has the part in. So the windshield is set to be replaced on Tuesday.
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