I'm having the same problem. Mine has only worked a few days since I got the truck. I did not think it was a big deal so I would have them look at it when I did my first oil change. NO, "the guy" could not look at it for a month.
I posted this on the other thread:
I'm not sure I even like the feature but it should work. I waited a month for "the guy" at my dealer to look at it and he says it doesn't work because my battery was low. I don't put on a ton of miles because I am retired and most of the stuff I do is close to my house but I drive the truck 3-5 times per week. Service advisor says I need to put a battery tender on the truck- that I drive 3-5 times per week. I suspect I got a crappy battery or have a charging system or BMS problem. It starts fine and all other features work.
They "charged" the battery Monday to 87% and it worked Monday and Tuesday. Wednesday and today not working. If my battery discharges that much in one or two days it will probably fail to start this winter.
Waiting for the dealer to call me back. So far I am not at all impressed with Ford service and I plan to make a stink about it because that is just not right.
I posted this on the other thread:
I'm not sure I even like the feature but it should work. I waited a month for "the guy" at my dealer to look at it and he says it doesn't work because my battery was low. I don't put on a ton of miles because I am retired and most of the stuff I do is close to my house but I drive the truck 3-5 times per week. Service advisor says I need to put a battery tender on the truck- that I drive 3-5 times per week. I suspect I got a crappy battery or have a charging system or BMS problem. It starts fine and all other features work.
They "charged" the battery Monday to 87% and it worked Monday and Tuesday. Wednesday and today not working. If my battery discharges that much in one or two days it will probably fail to start this winter.
Waiting for the dealer to call me back. So far I am not at all impressed with Ford service and I plan to make a stink about it because that is just not right.
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