Last Ford I buy

[Dale Seitzer]

If it’s the drive shaft, replace it. It will cost a couple hundred dollars.

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[EONR24]

Whether you keep or sell your Maverick, you'll need to get it fixed. Go to a different dealer or an independent shop. Tell them to check the axles and the driveshaft. Could be way worse. Just get it fixed and move on

 

[OneAlienBoi]

I'm still concerned about this issue, but from my understanding, CV axle issues are relatively common issues in front wheel drive vehicles. But they're apparently pretty cheap to fix, about $120 per wheel with the maverick, and as far as repairs go, are pretty mild.

I've come to realize there isn't an affordable car in the planet where there isn't that part or two that you have to watch out for. With Hondas, it's the 1.5T motor and their automatic transmissions, with Hyundai, it's their dcts and electronics. With the maverick, it's the CV axles. It's stressful, it's not ideal, and I'm sorry you're having to deal with this, but it's life unfortunately.

If Ford adds stronger CV axles for the AWD hybrid now that that's confirmed, I could see them pushing out a recall that replaced the CVS with more durable parts, or giving customers the option to buy them retroactively. There's a precedent for that, broncos that were doing intense off roading were having front axle issues, so Ford offered beefier components.

 

[TwoTone]

Thanks for the helpful comment...Buy/Lease, whatever either way I spent my money on a new vehicle and my experience with it so far hasn't been the best..the only good thing about the Maverick has been the gas mileage but even that hasn't been what was promised. My main reason I leased it, like I do with all new vehicles, is to see how it holds up and if it does, I will buy the lease out. Which was my plan with the Maverick from the get go, as on paper it's a great vehicle but in reality it's just another cheaply made vehicle.

I'm not saying it's the last Ford I buy solely on my experience with the Maverick alone, I had a 2021 F150 before this and that had issues too but what is really putting the nail in the coffin so to speak, is my experiences on how Ford is able to make things right. With my F150, when it needed recalls or the work done under warranty, most of the dealership in my area had me waiting over a month to schedule repairs where they were also able to provide me with a loaner and/or they didn't have parts. Other times they flat out said they had no loners and if I needed a vehicle while mine was in the shop, I was SOL. If anyone buys or leases a new vehicle, they should not have pay for a rental or have to have a second vehicle just incase it's in service for repairs/recalls under warranty.

When I was with Toyota and Subaru, for one never had to take them in as often for recalls or work under warranty but when I did, never had to wait more than a week and they always provided a loaner vehicle if the repair expected to take more than a few hours and I couldn't stay to wait.

Now is my experience all on Ford, no, I understand that is partly a dealership issue but also Ford does have some blame here too for making and/or sourcing parts with poor quality control. If they would of done it right in the first place, they wouldn't be spending millions on recalls and actually from what I have been reading Ford is one of the top manufacturers right now or maybe it was in 2023, with the most recalls across their model line up.

It's great others are having a good experience with their Mavericks, I'm being really sincere about that but hey, guess what there are a lot of people who are having the same experience that I am and having to jump through too may hoops to get their Mavericks fixed and with my case, it may not be safe to drive and I'm SOL and will have to rent a car and spend maybe a $1000 that I shouldn't have to because dealerships don't have loaners and Ford will not reimburse you for a rental if your vehicle is not able to safely drive because a faulty part they decided to use...if it was something like the AC or a part that made the vehicle just not function 100% but was still able to operate safety, I would be fine with having to wait, that I can understand.

And to all the other people who want to comment about too many commas/grammer and/or make negative comments, I've been typing this all on a phone and it likes to autocorrect/change everything but good job at being internet trolls!

Who promised you anything when it came to MPG? It certainly wasn't Ford.

 

[Esteban88]

be careful about criticizing a Maverick here. It's the same in the cybertruck forum.

 

[AF Blue]

Oh... one of those threads ... i just came in here thinking I would post a reply:
"Yeah ... I hope the Maverick is the last Ford i buy too!!" ... but for the opposite reasons.

Good luck .... i can imagine the frustration with all the issues people are seeing.

 

[AF Blue]

be careful about criticizing a Maverick here. It's the same in the cybertruck forum.

Noo ...not here... not me .... tell me all about your issues ....
then i'm gonna sit back and watch the arrows fly

 

[WNYEscapee]

Tell the dealership to look at Tech hotline reports for this issue. I had the same in mine, and found some of the hotline reports that exactly described my problems and the solution.
I work at a dealership, but am not a technician...... The workshop manual may not point to this diagnosis..... So giving the service department the heads-up to check the hotline reports might speed up the repair.

Did you try seeing if another dealer can get you in sooner?

You mean to look for TSBs. Each and every time a vehicle comes with such issues the technician working on it should be checking for TSBs. They've tried drilling this into the heads of our techs and only a few seem to have jumped on board and saved themselves needless time guessing or performing the wrong repairs before actually doing what they've been told they needed to do and actually fixed the customer's car right the first time in the shop.

Additionally, the OP said they shop test drove the vehicle and it was fine. With such a problem I can guarantee their test drive was limited to a spin around the parking lot, directly to a parking spot, a short drive in traffic at 40 mph, but never under the conditions the OP stated the condition is present. This might also be because the service writer never asked for this information, so the information never got relayed, so the shop never knew when it happened in the first place.

 

[icegradner]

I'm still concerned about this issue, but from my understanding, CV axle issues are relatively common issues in front wheel drive vehicles.

Is it? I've only ever owned FWD vehicles, and in 20+ years of driving I've never had to change a CV axle.

 

[WNYEscapee]

Noted, I gather that some people don't like hearing negative things about things they like...some can see the light and realize it just a vehicle from a manufacturer that only cares about shareholder and how much money they can get out of us but others see it as an extension of their person, just like Tesla owners!

The same is true with nearly every vehicle manufacturer. Whether it's VW, Chevy, Ford, BMW, or even Toyota: It's all the same.
I could tell you stories about my time at Toyota, I worked for two different dealerships and their recall and TSBs were on par with Ford. A coworker was regretting his purchase of a new RAV4 due to all the issues he was having. It took him months and a new rear diff. to get all of them fixed. Nobody is exempt!

Nonetheless, I understand the disappointment in the shortcomings you can have in a new vehicle, I've worked in service and dealt with customers who have had issues that just should have happened on a new vehicle. I have an issue with my Maverick too, but it's minor and we know the solution for it, too. From what I have seen in our shop, actual real problems with the Maverick are few and far between considering the number of them out there and compared to other models.
But the choice is yours, it's your money and time, you are the one being inconvenienced; and that has a value only to you, not the rest of us here in the forum. People who haven't had issues or been inconvenienced by inept shops don't always know the frustration you may have.
Oh, as far as loaners go, I thought Dealerships should still be able to use outside sources for rentals, I'd have to double check with our warranty administrator, but I believe this has been available to them as an alternative for years, unless they've changed their policy.

 

[WNYEscapee]

Is it? I've only ever owned FWD vehicles, and in 20+ years of driving I've never had to change a CV axle.

Hybrids have had this issue, and we've done them on at least two hybrids in our service department. I believe there might be a TSB on this issue.

 

[icegradner]

Hybrids have had this issue, and we've done them on at least two hybrids in our service department. I believe there might be a TSB on this issue.

I know the Maverick has the issue, I just meant FWD vehicles in general. My last car was also a hybrid, drove it for over 6 years, no CV axle issues.

 

[icegradner]

To be honest I'm on the OP's side here. The Maverick has been a frustrating vehicle to own. I like the vehicle itself, how it drives and most of all the functionality, but it's been a pain in the butt in terms of service. Let's put it this way, it's pushing me towards DYI, something I never did with my previous vehicles because almost nothing ever went wrong, and service was fast and always well done.

Going to the Ford dealership has been a big hassle, it's always very slow. Takes 4x as long to get anything done, an oil change takes 4+ hours, for something that should take 30 minutes tops, 2 days to get a software recall done, and a week to change a battery cable. And they put the wrong oil in twice now. I've never had anything like this with other brands. After 9 recalls and 2 customer satisfaction programs, Ford isn't exactly doing anything to win me over as a long term customer. The dealership wouldn't even be an issue for me, if there weren't so many damn recalls.

 

[yipga]

would extended warranty cover CV problem？

 

[TwoTone]

That's word play...

No wordplay just a fact you don't like. You might want to educate yourself as to where those numbers come from.

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