Last Ford I buy

[Zed79]

But your EPA number does not come from ford it is given The test data is derived from vehicle testing done at EPA’s National Vehicle and Fuel Emissions Laboratory in Ann Arbor.

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[Zed79]

Fuel Economy and EV Range Testing | US EPA here is the tests. Every car gets the same tests.

 

[Red Ryder]

I've had a lot of FWD vehicles, a few needed axleshafts over the long haul. Easy to replace.

Rockauto is typically a good source for both OEM and aftermarket parts. They do not have any axleshafts for the Maverick. They do for about everything else I searched for, Escape, RAV4, etc.

Odd. It has been out 3 years and very limited parts availability.

 

[Ron Neal]

Agree with the OP, if not happy its time to move on.

 

[Scupking]

Toyota like most manufactures have been having lots of quality issues since the pandemic. If you want the good classic reliable Toyota you need to look at pre 2020 models.

For me I am sticking with Ford for how well my local dealership treats me and my wife (she has a Bronco Sport). Just one example. Last week my wife's Bronco had the infamous rear passenger window get stuck down (Mavericks have the same issue). Called the dealer and they said they would get her in at the end of the week. She decided to stop by the dealership the next morning to see if they could quickly fix it as she didn't want to drive around a week with a window down and tape on it. They said sure we will take it in.. Not only did they take it in early they gave her a mustang convertible for a loner! Ford had the Bronco fixed the same day but said if you want to drive the mustang for an extra day you can come pick it up tomorrow! It was the kids last day of school and they got to get dropped off and picked up in a mustang convertible! I had mustangs years ago before kids. It brought back memories! So I took it out for a drive with my son for an hour!! My kids said they would remember that day for the rest of their lives!

Maybe that was a corny story but my local dealership goes above and beyond to try and make their customers happy.

 

[Gonzo chris]

I have a 2023 Ford Maverick XL Hybrid, Ford really, really cheaped out on this car, but that's not what pisses me off the most about this it. I kind of expected it with it being such low cost but I would expect it to hold up at least for at least a few years and at least 50,000 miles before you saw anything big...mine just hit 20,000 miles and I don't beat on it, nor have I modify it, the only thing that I changed about mine, is I swapped out the XL steel rims for XLT ones, with the same factory tires, so that shouldn't cause any issues!

Ford really needs to look into the CV axel they put on this. I don't know for sure that is what is bad on mine, but I highly suspect it is. The car shakes bad under acceleration, especially when I'm merging on the highway but once I get to cruising speeds it stops and I have read multiple other Maverick owners say they have also experienced the same issues and it being the cv axle. Even a few cases where the replacement axel that was put on also went bad after another 10,000 miles or so.

Took mine into my dealership about a week ago after having to wait a month to get it in when they would also had a loaner for me, they did the recalls and checked out the wobble and said the tires were out of balance and called me the next day, saying all good but it wasn't, because the following day when I got on the highway it was wobbling again. So I called back the dealership and they said they could take it back the following Monday though they had no loaner vehicles and if I needed one, that would be over 3 weeks out but I have no choice because I don't have a second vehicle to use while my Maverick is in the shop...didn't know that was something I had to have (being sarcastic). This is why I lease new vehicles, so I don't have to worry about crap like this. So my only option now is hope that the wheel doesn't fly off while driving over the next 3 weeks to wait for a loaner or rent a car and spend more on a rental that I pay for my monthly payment for the Maverick and turn it into the dealership and hope they can get to it sooner, which in my opinion, is unacceptable! Ford should be paying for rentals if the dealership can't provide a loaner in a timely fashion and it's still under warranty.

It frustrating, I was thinking about buying the Ford Escape Plug-in Hybrid at the end of the year but after this experience, I think I'm going back Toyota, they build better quality vehicles and also never had to wait super long for service loaners. Plus they treat their customers better, at least the ones near me.

So glad, I decided to lease, instead of buying, really don't think the Maverick is going to hold up long term and as soon as I can, I'm giving back my Maverick and going to Toyota or Subaru. Anything except American or Kia/Hyundai.

Ford if you listening, you need to do better on multiple levels! If we buy/lease new cars, we shouldn't be having these issues so soon and I understand quality issues do happen on new vehicles, but in cases like this, we shouldn't have to either pay out of pocket to rent a car or risk getting in a accident to wait for a service loaner.

Besides currently not having a car payment and not excited about having one this is the one thing that's holding me back. I haven't owned an American car in a long time and I know the quality has improved generally speaking but I've been reading a lot of issues about the Maverick out here. I'm trying to take it with a grain of salt because I realize there's probably a lot of happy owners who don't post on sites like this but still

 

[Gonzo chris]

Thanks for the helpful comment...Buy/Lease, whatever either way I spent my money on a new vehicle and my experience with it so far hasn't been the best..the only good thing about the Maverick has been the gas mileage but even that hasn't been what was promised. My main reason I leased it, like I do with all new vehicles, is to see how it holds up and if it does, I will buy the lease out. Which was my plan with the Maverick from the get go, as on paper it's a great vehicle but in reality it's just another cheaply made vehicle.

I'm not saying it's the last Ford I buy solely on my experience with the Maverick alone, I had a 2021 F150 before this and that had issues too but what is really putting the nail in the coffin so to speak, is my experiences on how Ford is able to make things right. With my F150, when it needed recalls or the work done under warranty, most of the dealership in my area had me waiting over a month to schedule repairs where they were also able to provide me with a loaner and/or they didn't have parts. Other times they flat out said they had no loners and if I needed a vehicle while mine was in the shop, I was SOL. If anyone buys or leases a new vehicle, they should not have pay for a rental or have to have a second vehicle just incase it's in service for repairs/recalls under warranty.

When I was with Toyota and Subaru, for one never had to take them in as often for recalls or work under warranty but when I did, never had to wait more than a week and they always provided a loaner vehicle if the repair expected to take more than a few hours and I couldn't stay to wait.

Now is my experience all on Ford, no, I understand that is partly a dealership issue but also Ford does have some blame here too for making and/or sourcing parts with poor quality control. If they would of done it right in the first place, they wouldn't be spending millions on recalls and actually from what I have been reading Ford is one of the top manufacturers right now or maybe it was in 2023, with the most recalls across their model line up.

It's great others are having a good experience with their Mavericks, I'm being really sincere about that but hey, guess what there are a lot of people who are having the same experience that I am and having to jump through too may hoops to get their Mavericks fixed and with my case, it may not be safe to drive and I'm SOL and will have to rent a car and spend maybe a $1000 that I shouldn't have to because dealerships don't have loaners and Ford will not reimburse you for a rental if your vehicle is not able to safely drive because a faulty part they decided to use...if it was something like the AC or a part that made the vehicle just not function 100% but was still able to operate safety, I would be fine with having to wait, that I can understand.

And to all the other people who want to comment about too many commas/grammer and/or make negative comments, I've been typing this all on a phone and it likes to autocorrect/change everything but good job at being internet trolls!

I agree that that's the bigger issue. All vehicles have some problems but I've just read a lot of horror stories about how Ford handles them

 

[Gonzo chris]

I'm still concerned about this issue, but from my understanding, CV axle issues are relatively common issues in front wheel drive vehicles. But they're apparently pretty cheap to fix, about $120 per wheel with the maverick, and as far as repairs go, are pretty mild.

I've come to realize there isn't an affordable car in the planet where there isn't that part or two that you have to watch out for. With Hondas, it's the 1.5T motor and their automatic transmissions, with Hyundai, it's their dcts and electronics. With the maverick, it's the CV axles. It's stressful, it's not ideal, and I'm sorry you're having to deal with this, but it's life unfortunately.

If Ford adds stronger CV axles for the AWD hybrid now that that's confirmed, I could see them pushing out a recall that replaced the CVS with more durable parts, or giving customers the option to buy them retroactively. There's a precedent for that, broncos that were doing intense off roading were having front axle issues, so Ford offered beefier components.

I don't know about CV axle issues in front wheel drive. I haven't had any issues and my cars until the one was getting close to 100,000 mi on it. Currently my wife has a Honda CRV, with a drivetrain you're talking about and I'm trying to get her to trade it in because of the issues they have, with 90,000 mi on it and no issues. I have a VW of golf with 40,000 front wheel drive and no issues.

 

[MightyMaverick]

Sorry you're having this major issue. I will say by comparison, the Ecoboost's are much more reliable than the Hybrids which is a fact. They're not perfect by any means but they definitely seem to have less issues reported. Sure, you'll be losing the fantastic hybrid fuel economy but it's worth sacrificing for better longevity which is most important. Plus, it's not that bad. On a good day, I can easily get 32 mpg on the highway which is still better than any other truck available right now.

When it comes to switching brands, if you're going the Toyota route, I would get a used third gen Tacoma, specifically the 2018-2021 model years. The first couple (2016-2017) had some issues such as an oil leak in the rear differential carrier. Same goes with the last two (2022-2023) that involved welding debris from the rear axle assembly. So technically it's another suspension issue like your Maverick. But it seems the years in between are the sweet spot. That's just my opinion.

 

[KevCuRaoi]

You mean to look for TSBs. Each and every time a vehicle comes with such issues the technician working on it should be checking for TSBs. They've tried drilling this into the heads of our techs and only a few seem to have jumped on board and saved themselves needless time guessing or performing the wrong repairs before actually doing what they've been told they needed to do and actually fixed the customer's car right the first time in the shop.

Additionally, the OP said they shop test drove the vehicle and it was fine. With such a problem I can guarantee their test drive was limited to a spin around the parking lot, directly to a parking spot, a short drive in traffic at 40 mph, but never under the conditions the OP stated the condition is present. This might also be because the service writer never asked for this information, so the information never got relayed, so the shop never knew when it happened in the first place.

No, there is no TSB (technical service bulletin) for this. But yes, technicians should search for a TSB every time.
There is another step when the tests/diagnosis in workshop manual is not leading to a solution. Technicians can contact a field service engineer. Before doing that, techs can search symptoms for reports describing other people's contacts w/ field service engineers. That's where I found info about this issue.

And you are very right. They probably didn't take it on a long-enough test drive.
In most cases like that, having the someone drive with you to make sure they understand what the problem you have actually is is important.

 

[2lbgill]

I have a 2023 Ford Maverick XL Hybrid, Ford really, really cheaped out on this car, but that's not what pisses me off the most about this it. I kind of expected it with it being such low cost but I would expect it to hold up at least for at least a few years and at least 50,000 miles before you saw anything big...mine just hit 20,000 miles and I don't beat on it, nor have I modify it, the only thing that I changed about mine, is I swapped out the XL steel rims for XLT ones, with the same factory tires, so that shouldn't cause any issues!

Ford really needs to look into the CV axel they put on this. I don't know for sure that is what is bad on mine, but I highly suspect it is. The car shakes bad under acceleration, especially when I'm merging on the highway but once I get to cruising speeds it stops and I have read multiple other Maverick owners say they have also experienced the same issues and it being the cv axle. Even a few cases where the replacement axel that was put on also went bad after another 10,000 miles or so.

Took mine into my dealership about a week ago after having to wait a month to get it in when they would also had a loaner for me, they did the recalls and checked out the wobble and said the tires were out of balance and called me the next day, saying all good but it wasn't, because the following day when I got on the highway it was wobbling again. So I called back the dealership and they said they could take it back the following Monday though they had no loaner vehicles and if I needed one, that would be over 3 weeks out but I have no choice because I don't have a second vehicle to use while my Maverick is in the shop...didn't know that was something I had to have (being sarcastic). This is why I lease new vehicles, so I don't have to worry about crap like this. So my only option now is hope that the wheel doesn't fly off while driving over the next 3 weeks to wait for a loaner or rent a car and spend more on a rental that I pay for my monthly payment for the Maverick and turn it into the dealership and hope they can get to it sooner, which in my opinion, is unacceptable! Ford should be paying for rentals if the dealership can't provide a loaner in a timely fashion and it's still under warranty.

It frustrating, I was thinking about buying the Ford Escape Plug-in Hybrid at the end of the year but after this experience, I think I'm going back Toyota, they build better quality vehicles and also never had to wait super long for service loaners. Plus they treat their customers better, at least the ones near me.

So glad, I decided to lease, instead of buying, really don't think the Maverick is going to hold up long term and as soon as I can, I'm giving back my Maverick and going to Toyota or Subaru. Anything except American or Kia/Hyundai.

Ford if you listening, you need to do better on multiple levels! If we buy/lease new cars, we shouldn't be having these issues so soon and I understand quality issues do happen on new vehicles, but in cases like this, we shouldn't have to either pay out of pocket to rent a car or risk getting in a accident to wait for a service loaner.

I have a friend who is a Toyota mechanic and he buys/drives Ford trucks.

 

[KevCuRaoi]

Thanks for the comment. I did check some others in my area but I wasn't able to get anything that much sooner that would provide me with a loaner, I still have more to call tomorrow though. I'll for sure mention the hotline thing but was trying to avoid telling them what I believe is wrong as my experiences in the past, if you start telling them what parts need to be replaced, they think your just trying to get over on them or that you spend too much time on the internet...I'm not no average joe though, I was a mechanic in the military and worked on all types of vehicle in my lifetime, so not just jumping to conclusions based off of internet forums...not saying you're saying that, but just putting that out there because all the symptoms are pointing to a bad cv axle.

I think that is a good plan. Telling them what parts needs to be replaced would probably not be received well. (And service departments are flooded with people trying to tell them about something that they read on the internet... which is often wrong!).

But tell them that someone at another dealership said that his dealership found the solution to this exact issue in the tech hotline. That may prompt them to look in the right direction!

 

[Oscarcat]

Report your mechanical issue which could be a safety issue, not your frustration which is understandable, to NHTSA. You will need your VIN.

 

[Gonzo chris]

Sorry you're having this major issue. I will say by comparison, the Ecoboost's are much more reliable than the Hybrids which is a fact. They're not perfect by any means but they definitely seem to have less issues reported. Sure, you'll be losing the fantastic hybrid fuel economy but it's worth sacrificing for better longevity which is most important. Plus, it's not that bad. On a good day, I can easily get 32 mpg on the highway which is still better than any other truck available right now.

When it comes to switching brands, if you're going the Toyota route, I would get a used third gen Tacoma, specifically the 2018-2021 model years. The first couple (2016-2017) had some issues such as an oil leak in the rear differential carrier. Same goes with the last two (2022-2023) that involved welding debris from the rear axle assembly. So technically it's another suspension issue like your Maverick. But it seems the years in between are the sweet spot. That's just my opinion.

I think the hybrids are less reliable in the short term but likely more reliable long term than the EB. The transmission seems more robust, no DI carbon issues, turbo issues long term. From what I've read the hybrid issues are more software/ tech related and potentially able to be rectified

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