Last Ford I buy

[Michigan Hybrid Maverick]

I have a 2023 Ford Maverick XL Hybrid, Ford really, really cheaped out on this car, but that's not what pisses me off the most about this it. I kind of expected it with it being such low cost but I would expect it to hold up at least for at least a few years and at least 50,000 miles before you saw anything big...mine just hit 20,000 miles and I don't beat on it, nor have I modify it, the only thing that I changed about mine, is I swapped out the XL steel rims for XLT ones, with the same factory tires, so that shouldn't cause any issues!

Ford really needs to look into the CV axel they put on this. I don't know for sure that is what is bad on mine, but I highly suspect it is. The car shakes bad under acceleration, especially when I'm merging on the highway but once I get to cruising speeds it stops and I have read multiple other Maverick owners say they have also experienced the same issues and it being the cv axle. Even a few cases where the replacement axel that was put on also went bad after another 10,000 miles or so.

Took mine into my dealership about a week ago after having to wait a month to get it in when they would also had a loaner for me, they did the recalls and checked out the wobble and said the tires were out of balance and called me the next day, saying all good but it wasn't, because the following day when I got on the highway it was wobbling again. So I called back the dealership and they said they could take it back the following Monday though they had no loaner vehicles and if I needed one, that would be over 3 weeks out but I have no choice because I don't have a second vehicle to use while my Maverick is in the shop...didn't know that was something I had to have (being sarcastic). This is why I lease new vehicles, so I don't have to worry about crap like this. So my only option now is hope that the wheel doesn't fly off while driving over the next 3 weeks to wait for a loaner or rent a car and spend more on a rental that I pay for my monthly payment for the Maverick and turn it into the dealership and hope they can get to it sooner, which in my opinion, is unacceptable! Ford should be paying for rentals if the dealership can't provide a loaner in a timely fashion and it's still under warranty.

It frustrating, I was thinking about buying the Ford Escape Plug-in Hybrid at the end of the year but after this experience, I think I'm going back Toyota, they build better quality vehicles and also never had to wait super long for service loaners. Plus they treat their customers better, at least the ones near me.

So glad, I decided to lease, instead of buying, really don't think the Maverick is going to hold up long term and as soon as I can, I'm giving back my Maverick and going to Toyota or Subaru. Anything except American or Kia/Hyundai.

Ford if you listening, you need to do better on multiple levels! If we buy/lease new cars, we shouldn't be having these issues so soon and I understand quality issues do happen on new vehicles, but in cases like this, we shouldn't have to either pay out of pocket to rent a car or risk getting in a accident to wait for a service loaner.

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[AlsMaverick]

 

[TwoTone]

LOL might want to spend some time on a new model Toyota forum before puffing out your chest and claiming them to be any better.

 

[Eldrick1]

Too, many, commas,

 

[Hot Runr Guy]

It's a shame that you've been a member of MTC for a year and a half and your only post is how unhappy you are with your vehicle.

Sorry it didn't work out for you. I'm on my 2nd one and couldn't be more satisfied.

HRG

 

[Ozarkbeard]

Enjoy your Toyota recalls.

 

[LSchicago]

Enjoy your Toyota problems.

 

[commadorebob]

Too, many, commas,

That's my shtick...

 

[KevCuRaoi]

I have a Ford Maverick XL Hybrid, Ford really, really cheaped out on this car, but that's not what pisses me of the most about this it, I kind of expected it with it being such low cost but I would expect it to hold up at least for at least a few years and at least 50,000 miles before you saw anything big...mine just hit 20,000 miles and I don't beat on it, nor have I modify it, the only thing that I change about mine, is I swapped out the XL steel rims for XLT ones, with the same factory tires, so that shouldn't cause any issues!

Ford really needs to look into the CV axel they put on this, I don't know for sure that is what is bad on mine, but I highly suspect it is, the car shakes bad under acceleration, especially when I'm merging on the highway but once I get to cruising speeds it stops and I have read multiple other Maverick owner say they have also experienced the same issues and it being the cv axle.

Took it into my dealership about a week ago, after having to wait a month to get it in when they also had a loaner for me, they did the recalls and checked it out and just said the tires were out of balance and called me the next day, saying all good but it wasn't, as the following day when I got on the highway it was wobbling again, so called back the dealership and they said they could take it back the following Monday but they had no loaner vehicles and if I needed one, that would be over 3 weeks out but i have no choice because I don't have a second vehicle to use while my Maverick is in the shop...didn't know that was something I had to do (being sarcastic), this is why I lease new vehicles, so I don't have to worry about crap like this, so my only option now is hope that the wheel doesn't fly off while driving over the next 3 weeks and wait for a loaner, rent a car and spend more on a rental that I pay for my month payment for the Maverick and turn it into the dealership and hope they can get to it sooner, which in my opinion, is unacceptable, Ford should be paying for rentals if the dealership can't provide a loaner in a timely fashion.

It frustrating, I was thinking about buying the Ford Escape Plug-in Hybrid at the end of the year but after this experience, I think I'm going back Toyota, they build better quality vehicles and also never had to wait super long for service loaners, plus they treat their customers better, at least the ones near me.

So glad, I decided to lease, instead of buy, really don't think the Maverick is going to hold up long term and as soon as I can, I'm giving back my Maverick and going to Toyota or Subaru, anything but American or Kia/Hyundai.

Ford if you listening, you need to do better on multiple levels, if we buy new cars, we shouldn't be having these issues so soon and I understand quality issues do happen on new vehicles, but in case like that, we shouldn't have to ether pay out of pocket to rent a car or risk getting in a accident to wait for a service loaner.

Tell the dealership to look at Tech hotline reports for this issue. I had the same in mine, and found some of the hotline reports that exactly described my problems and the solution.
I work at a dealership, but am not a technician...... The workshop manual may not point to this diagnosis..... So giving the service department the heads-up to check the hotline reports might speed up the repair.

Did you try seeing if another dealer can get you in sooner?

 

[pigsareus]

I have a Ford Maverick XL Hybrid, Ford really, really cheaped out on this car, but that's not what pisses me of the most about this it, I kind of expected it with it being such low cost but I would expect it to hold up at least for at least a few years and at least 50,000 miles before you saw anything big...mine just hit 20,000 miles and I don't beat on it, nor have I modify it, the only thing that I change about mine, is I swapped out the XL steel rims for XLT ones, with the same factory tires, so that shouldn't cause any issues!

Ford really needs to look into the CV axel they put on this, I don't know for sure that is what is bad on mine, but I highly suspect it is, the car shakes bad under acceleration, especially when I'm merging on the highway but once I get to cruising speeds it stops and I have read multiple other Maverick owner say they have also experienced the same issues and it being the cv axle.

Took it into my dealership about a week ago, after having to wait a month to get it in when they also had a loaner for me, they did the recalls and checked it out and just said the tires were out of balance and called me the next day, saying all good but it wasn't, as the following day when I got on the highway it was wobbling again, so called back the dealership and they said they could take it back the following Monday but they had no loaner vehicles and if I needed one, that would be over 3 weeks out but i have no choice because I don't have a second vehicle to use while my Maverick is in the shop...didn't know that was something I had to do (being sarcastic), this is why I lease new vehicles, so I don't have to worry about crap like this, so my only option now is hope that the wheel doesn't fly off while driving over the next 3 weeks and wait for a loaner, rent a car and spend more on a rental that I pay for my month payment for the Maverick and turn it into the dealership and hope they can get to it sooner, which in my opinion, is unacceptable, Ford should be paying for rentals if the dealership can't provide a loaner in a timely fashion.

It frustrating, I was thinking about buying the Ford Escape Plug-in Hybrid at the end of the year but after this experience, I think I'm going back Toyota, they build better quality vehicles and also never had to wait super long for service loaners, plus they treat their customers better, at least the ones near me.

So glad, I decided to lease, instead of buy, really don't think the Maverick is going to hold up long term and as soon as I can, I'm giving back my Maverick and going to Toyota or Subaru, anything but American or Kia/Hyundai.

Ford if you listening, you need to do better on multiple levels, if we buy new cars, we shouldn't be having these issues so soon and I understand quality issues do happen on new vehicles, but in case like that, we shouldn't have to ether pay out of pocket to rent a car or risk getting in a accident to wait for a service loaner.

your dealer sucks - you have to wait a month for an appt then the don't fix it but claim that they did and then when you ID the problem they pretty much tell you well sorry but we can only accommodate you and the loaner after another few weeks - ridiculous - yes you can screw something up even more with potentially unsafe suspension - I'd get in their face and state the facts and tell them that they're gonna pony up for a rental and you want to be on the top of that list of service on Monday morning. Alternately - go to some other dealer - do you really want to deal with these clowns for another year or two?

 

[Snox801]

Well enjoy the move. Not sure you will be upgrading as I have a friend buying a maverick after having so many issues with his taco. As for dealer waits your sucks. Everything got messed up by covid but should be straight by now.
It’s a roll of the dice on any new vehicle now. I have only been buying fords since 15 because I’ve had so few if any issues

 

[Dignam]

Sorry it didn't work out for you, but sometimes the grass isn't greener. Toyota has some growing pains of their own right now as they attempt to switch to smaller, forced induction setups. They are swimming in recalls, especially for the Tundra (Taco has issues too).

That said, I'd be a little more confident in Toyota ironing them out in the long run vs Ford; HOWEVER, they have been relying on their reputation for quality for a long time and the cracks are showing there so who knows.

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