What the ……… ????

[Sykotyk]

I'll pile on with everyone else. it's probably an automated car washer. They're a lot more powerful than you think and the plates aren't nearly as strong as you think they are. Once they start to bend, they'll go easily.

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[Blitz-Hacker]

After my Ford dealer put twice the amount of oil in my 2012 Fusion years ago (even before COVID started) I never trusted them to do another oil change. Also if the carwash has bristles then look past your plate and check out the 10,000 little spider scratches in your paint. no auto car washes for me either.

 

[HeyBales]

Did first oil change at largest dealer in the area. Assumed they did it correctly. But at the last oil change it was taking a lot of time....Service Tech came out and told me who ever did the last oil change (Hennesy Ford) put the oil plate cover back on "cock-eyed" and stripped one of the bolts and they had to look around for a replacement bolt that fit to put it back on correctly.

I no longer go the Ford dealer for oil changes.

Only stripped a bolt being on wrong?
If you mean the under-shield I'd find that hard to believe 1 bolt, and only the bolt not the matching receiving threads. At least you have it written incase you discover worse.

 

[ValenciaOrange]

I would show the plate to the manger. He will tell you they did not do it. You will disagree. He will stick by what he said. You will then have to take 2 Tylenol. You will be fighting a losing battle.

I noticed lately, dealers are now taken videos of the vehicles when they are brought in.

 

[Carjack]

So I take Mav to the dealership for the first oil change since I’m getting too old to climb under these things anymore. First, I actually have to correct them regarding the oil for a hybrid Mav vs the Ecoboost. That didn’t give me a whole lot of confidence. When I pick up Mav, I confirm the full syn and 0w-20 and drive home. Then I see the rear license plate nearly folded over; my wife actually bent it halfway back before this pic. How can you not know that this happened??? Maybe they thought the license plate needed an oil change as well??? How do you even get near the recessed, rear license plate during an oil change???? These dealerships don’t understand how important it is to take care of a customer vehicle no matter how minor their faulted issue is. Of course, I let them know when they requested a quality rating and never heard boo back from them. This kind of stuff drives me NUTS!!!!

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They probably ran it through their car wash and the brushes or whatever caught it.

 

[JJach951]

They probably ran it through their car wash and the brushes or whatever caught it.

Yeap that happened to mine trying to figure out how to mount the bottom of the plate to the bumper now

 

[Builder]

Yeap that happened to mine trying to figure out how to mount the bottom of the plate to the bumper now

Ended up getting a rigid matte black aluminum license plate frame from Amazon. Turns out it looks really nice and keeps the plate from bending in the future.

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