I just picked up my Mav from them on 6/19. They will take good care of you - I suspect if necessary they'll just replace whatever part was damaged and you'll never see a difference.
Definitely check the damage in person, however if’s it’s done prior to you picking it (if is minor) will not affect the value. Also as others have said times are very different right now since there aren’t any other hybrid/mavericks around and especially since you have waited so long,etc… I personally would not hesitate to buy (if it’s minor as they should be able to fix without any noticeable changes).
My father used to work for the umbrella called American Road insurance, a subsidiary of Ford Credit. They cover the losses from transit and sitting on dealer lots.
I second this. Having spent 15 years in the powersports dealer network, I've seen even more severe transit damage be repaired and sold as new. Cosmetic damage is easily (though sometimes not cheaply) repaired/replaced with no affect on the end product.
Just order them to fix it. It's better than waiting for a different truck. The carrier is either their employee, or a third party company they've hired. Either way, if the guy they hired screwed up and damaged your truck, they need to fix it. Either the dealership, or the transportation company. They tend to make these things right.
I used to work for a car hauler (back when dinosaurs ruled the planet) and there is no hauler that could stay in business with a 20% damage rate. Most haulers are below 1%; But it happens. The dealer will claim against the carrier and the carrier will pay the claim. It will be invisible to you.
