COVP NEEDED FOR ALL RETAIL ORDERS BY 6/2

[AutobahnSHO]

Having said that, Ford allowed dealers to log way too many orders before cutting off order entry or determine allocation. So you are correct in assigning some blame to Ford, it’s just not as simple as you suggest.

Crazy how quickly that happened! I think ordering for 2023 was only open 7-10days....

Sponsored

 

[Lonnie gee]

ITs the engine change that requires a new COVP. so Eco to Hybrid or possibly eco to tremor, or eco AWD to FWD

So your saying engine change not a change between the trim levels
Xl xlt lariat
Thanks Sarah
lonnie
Washington mo

 

[Lonnie gee]

I do think the second COVP seems a bit over the top. But Ford did not take too many orders. They take as many as they build. The DEALER takes orders and puts them in the order banks. Sorry, but DEALERS knew they were taking too many orders......

Why would they do it ?

 

[Lonnie gee]

There is no "second COVP"... If your dealer complied with the COVP process when you ordered your Maverick, you should be just fine.

It's the dealers who said "Ford isn't requiring COVP - it's just "recommended" - so I'm not going to do it" that are now having to hurry up and get it done now, so their orders don't get cancelled. And of course, that percentage of dealers that never read anything Ford puts out will just have their orders cancelled, and tell their customers it is Ford's fault...

I can believe that ,they tell you little ,

 

[AutobahnSHO]

Why would they do it ?

Hoping to make money. That's the only objective of a dealership.

Some choose to do so by gaining customers through good service, others by grabbing as much money from each customer as they can.

 

[pigsareus]

Yeah, keep trying. Called standing room only......

ok I'll play. There is a maximum capacity (fire marshall orders) in a theater so when all the tickets including standing room are sold out and someone walks up to the counter wanting to buy any ticket to that show (and this is the last time that movie is being shown in that theater forever) you aren't being sold a ticket.

 

[pigsareus]

Your model doesn’t apply here because Ford’s manufacturing capability changes over time with model mix, supplier issues, and actual plant equipment maintenance and labor variables. Not to mention marketing variables like product mix adjustments and changeover timing. Even then, Ford has exceeded the Maverick build plan most months and is adding a third shift to increase it further. It is not a simple one night show with a fixed number of tickets.

Having said that, Ford allowed dealers to log way too many orders before cutting off order entry or determine allocation. So you are correct in assigning some blame to Ford, it’s just not as simple as you suggest.

well i was pretty much just replying to someone who puts the majority of the blame for being oversold on the dealers. The dealers don't have the data, metrics and insight as to the overall anticipated builds that Ford has, Ford has the ability to analyze the incoming order volume and mix of options and the projected future supplies along with their desired product ratios along with looking at historical data and to make some reasonable cutoff based on whatever the metrics show. Them knowing or highly anticipating up front that they would never be able to field the overabundance of hybrid orders and not shutting them down halfway thru the ordering week was a poor idea. All the dealers know is that someone comes in and wants to order a Mav and they likely tell them there is no guarantee but who knows based on dealer allocations and product choice, it's not up to them to arbitrarily put a sign on the wall that says 'no More Mav orders' before Ford issues the official cutoff.

 

[ilikebike]

Sent an email to my salesman about making sure COVP was squared away and asking about allocations and priority and all he replied with was “great news I have confirmed you’re in line!”

Did you guys talk to your salesperson or your sales manager? My dealer is an hour away so I’d rather not go in person.

 

[AutobahnSHO]

Sent an email to my salesman about making sure COVP was squared away and asking about allocations and priority and all he replied with was “great news I have confirmed you’re in line!”

Did you guys talk to your salesperson or your sales manager? My dealer is an hour away so I’d rather not go in person.

Seems to me that generally, dealers prefer to do things over the phone, seems they don't want anything in writing they would be held to....

 

[BradnChristine]

Crazy how quickly that happened! I think ordering for 2023 was only open 7-10days....

And that very short order period was AT LEAST 30-60 days premature, given all the leftover rollovers and eventually-cancelled VIN-assigned orders that were (and some are) still out there. Delaying might have allowed for the Rollovers to be more CLEARLY identified and separated from the new orders (as Ford did with my cancelled VIN order). The 2023 order bank should not have been even started until the older 2022 orders were much closer to completed (barring constraints). There is no excuse for all the 2022 Rollovers not to be completed by now, except for FORD's mis-handling of the process. But at least my Ford stock went up yesterday...

 

[Sembazuru]

Sent an email to my salesman about making sure COVP was squared away and asking about allocations and priority and all he replied with was “great news I have confirmed you’re in line!”

Did you guys talk to your salesperson or your sales manager? My dealer is an hour away so I’d rather not go in person.

Same thing happened to me. But in my case, even though my dealer is only 5 minutes away I specifically chose to keep all communication via email. That way I have a record of both what I asked and what they answered. (I neither trust my own memory, nor them to say "I never said that".)

 

[Old Man]

And that very short order period was AT LEAST 30-60 days premature, given all the leftover rollovers and eventually-cancelled VIN-assigned orders that were (and some are) still out there. Delaying might have allowed for the Rollovers to be more CLEARLY identified and separated from the new orders (as Ford did with my cancelled VIN order). The 2023 order bank should not have been even started until the older 2022 orders were much closer to completed (barring constraints). There is no excuse for all the 2022 Rollovers not to be completed by now, except for FORD's mis-handling of the process. But at least my Ford stock went up yesterday...

Design years have a schedule and a lot of moving pieces get out of sync when the calendar is changed. They told dealers to give the re-entered MY22 orders a PC of 10 to 14 for MY23 to have them at the front of the line. If they met allocations and constraints. Give Farley a call and explain how a multi-national, billions of dollars company should run and I'm guessing he will hire you into the C suite on the spot.

 

[BradnChristine]

Design years have a schedule and a lot of moving pieces get out of sync when the calendar is changed. They told dealers to give the re-entered MY22 orders a PC of 10 to 14 for MY23 to have them at the front of the line. If they met allocations and constraints. Give Farley a call and explain how a multi-national, billions of dollars company should run and I'm guessing he will hire you into the C suite on the spot.

You think Ford was stupid enough to believe dealers would actually follow that prioritizing schedule and keep the rollovers ahead of new orders?

Ford screwed up at least 3 times. First, when they shut off Hybrid ordering in 11/21 (way, way too late by the tens of thousands), then they thought they identified the number of rollovers needed and instructed the dealer fiasco that you reference. They were wrong, as they still had to cancel somewhere around 7,000 vehicles that they had already assigned VINs. So they had to create a new class of folks ("Cancelled VINs) and then figure out how to deal with them (something that took until 12/1/22 to sort out...over 60 days after the rollover fiasco)...and in the midst of those clusters, in September, they opened up the floodgates for new orders and AGAIN left the order bank open too long, taking in more orders than they could build.

No snark needed. It serves no purpose and I wouldn't work for Ford. Far too many issues.

Hell, the 2024 Maverick order bank opening is still only a "probably in July," so last September didn't have to be the opening of order banks for one of the multi-national companies product lines. We are damned near into June already and have zero information about prices, options, etc. It isn't rocket science after 3 years of assessing supplies and demands. Ford should do better.

Now with this "Don't worry about COVP" turning into you better "COVP it or we won't build it for you"... I expect there will be some rollover orders fall through the cracks even after patiently waiting for over 500 days and watching the rules change over and over.

 

[Robert C]

most people don't even realize there are behind the scenes requirements like COVP - they don't know enough to ask about this. Even an excellent dealership with outstanding sales people can overlook doing something like that .

I agree with you that is a shame that we all have to know acronyms like DORA and COVP and keep up with Ford's crap. But I sure disagree with you that an excellent dealership with outstanding sales people could overlook putting orders into the Ford COVP system. Why not!?

 

[pigsareus]

I agree with you that is a shame that we all have to know acronyms like DORA and COVP and keep up with Ford's crap. But I sure disagree with you that an excellent dealership with outstanding sales people could overlook putting orders into the Ford COVP system. Why not!?

because people even the best are not perfect, there's always some opportunity for messing up but likely a great dealership has a lot fewer of these missteps than average ones.

Sponsored