That’s almost word for word what the CSR said. In my case I already knew it was priority 12 on the day I ordered it, 9-16-2022 (not a 2022 roll over). I was hoping that it had been changed to priority 2, so even though the CSR had no VIN or production date for me, in that case it would probably be scheduled soon. I also asked if they could see the priority code after the factory set it below 10. That was when she told me it was available through the dealer only.
I’m not doubting you. But it is odd that the telephone CSRs don’t have it, but the chat CSRs do. Maybe they are on a different computer system.
Yeah, no one is saying they aren't building hybrids or hitches. There was also a poll done recently and most hybrid orders were around 12 month mark for wait times, EB ranged from 6-9 months. Obviously some people will get them sooner. Ford has stated they will produce 2 Ecoboosts for every one hybrid and orders were the opposite ratio.
I would think they must be using the same system. I think some of the CSRs, either via chat or phone, just don't know how to use the system properly.
Could be. I wonder if anyone reading this thread has been able to get their priority code from the phone support line?
I've been drunk for over a year cause of this.
Yes, that is what was being discussed up thread. Per your post and others, priority code is available by chat, but I was told today by a phone CSR that she cannot see the priority code. I tried to use multi-quote for context, but it doesn’t seem to be working for me. For more context, I already knew my day of order priority code. I wanted to know if it had changed.
Repeat to myself, "only need it by May... only need it by May..."
Where abouts are you in Canada? I'm in Mississauga, Ontario and I ordered EB XLT in Sept. 2022 and I haven't heard anything yet.
For me, the Tacoma must be hybrid and must not be too expensive.
