3/24 Scheduling Email Received Group [EMAILS NOT YET RECEIVED]

[Lone Star Proud]

I'm complaining because I have nothing to complain about.

So, you're not married I gather

I am, but I'm the boss.....

My B.S. detector just exploded.

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[dale]

No email. Been hanging on hold on the helpline for a while now/

Here's hoping you get yours today I'm still waiting

 

[Maggot Toe]

Mine went Into production this week(3/28 build week) and I have a window sticker. No emails from Ford.

Same, scheduled for next week, checked a couple days ago no change. Checked with my VIN today and it's in production with a window sticker. No email updates from Ford.

 

[Renho17]

Same, scheduled for next week, checked a couple days ago no change. Checked with my VIN today and it's in production with a window sticker. No email updates from Ford.

so some others that Went into production last week(a week early) says it’s still not built as of today. So it could have just got our production hopes up a week early.

 

[pistons pissing]

I just did the same thing and got the exact same response.

No build for me today. I used the chat line. No movement on mine.

Oxford white Hybrid XLT with CP360 ordered and confirmed on 10/5

 

[slappycake]

Chat Agent: " The order has been received, successfully edited, and is awaiting scheduling for production. "
Me: " Ok, so no scheduled build week noted in the system yet? "
Chat Agent: " At this time it hasn't been assigned a build week. "
Me: " Are you able to see the priority code on the order? For example, I know I was a 19 when I placed the order. "
Chat Agent: " I do apologize, but I don't have access to the priority code. "

Bummer.

Where are you folks accessing the chat platform?

 

[olderbudwiser]

Ford used their email supply on the mass email last week. Now emails are a constraint item. Please remove from your build.

All a lot of us have is some attempt at humor.

 

[SeanBonham]

For those of us that reached out to Ford and got a date / vin today, does your tracker show anything other than "Order Confirmed"? I have a VIN and a date from Ford chat, but nothing concrete in the tracker.

 

[Wx Man]

Where are you folks accessing the chat platform?

https://www.ford.com/help/contact/

 

[buyacar]

Called and another disappointment week, nothing happened

 

[Wx Man]

No email. Been hanging on hold on the helpline for a while now/ BUT I did see DonB got my exact build ordered 5 weeks after mine.

Try the Chat...worked for me: https://www.ford.com/help/contact/

 

[theway-yay-ting]

 

[mritchie77]

Da*n, was really hoping this week. I had further hope after Karen Jones (the executive representative for FoMoCo) called and spoke to me earlier this week saying that I would be scheduled this week. This was after I emailed some of the executive team last week asking questions. Called the cust. svc. number and still nothing....

 

[KennyD]

Got my VIN from 6/30/21 order!
XLT Hybrid Alto Blue, zero add ons
Huzzah! My dealer emailed me early this morning. I'm excited.

 

[Rillem]

I used the chat and currently waiting to be scheduled so no news for me either. Which means I can stop looking for an email at least.

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