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Deep sleep recall on the Hybrid Maverick??

HeyBales

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I was watching Tim Bartz and he mentioned the deep sleep issues and said the solution is to just take longer trips so the gas engine runs more. I thought this was mainly software related and Ford was coming out with a fix by the end of March?
Terrible rumor going around about an SSM specific to an infrequent battery drain issue.

And software fix for THAT issue coming.


To put that into perspective - there was an actual recall for software update for EB's to improve the ability to read the SOC so the truck would NOT use the auto-stop/start function.
And it failed to work correctly.

Enough so they discovered that actually a bad FLA battery used in some EB's was causing the same safety concern of allowing auto-stop/start to still function when it should not have been - leaving people stranded on the road in traffic (at a light or such) unable to start their truck to move.
 

Propane Burning Man

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I now have my first issue. I am getting a "charging system-service soon" message on the dash. Dome lights failed to come on this past Sunday morning. Voltage on the battery was too low. Disconnected the battery and charged it. After fully charged my voltmeter showed the battery voltage dropping .01 volts every 5 seconds before hooked back up. Seems to me the battery is not holding a charge. When I tried to reset the battery with the 5 high beam flashes and 3 brake pumps I got no battery light indicating it is reset. Drove it on Monday and Tuesday and everything seems fine except the charging system warning. Schedule service for next Wednesday.
 

Cherokee

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(I'm also used to the deep freezes where temperatures stay below zero Fahrenheit for more than week at a time, where I used to have to drive my old car every day for like a half hour to make sure it'd start again the next morning -- and that was with a new battery. So, like, it's no worse than any other car in the winter where I live 😆)
Something this Florida boy had never seen when I got Stationed at Minot AFB.
Four outlet receptacles on a short pole in front of each curbside parking space.

Until then I’d never heard of a block heater or a battery warmer.

From December 23 to Jan 1 the temps remains at or below -37 and the windchills stayed -90 to -97.
We all brought out car and motorcycle batteries in the dorm.
Cold As ELL It was.
 

rknrbt

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I have been slammed and don't care! Junk is junk. Quality issues are out of hand. Make all the excuses and blame game you want. A THRE YEAR OR MORE ISSUE UNRESOLVED IS BS AND NOT MY PROBLEM! I'm not this vehicles personal charger.
I agree. You should not have to put your new vehicle on a charger like this.
 

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TheSEARCH

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Just for heck of it I chatted with Ford today. She said they are supposed to have a fix for low 12 volt on hybrid by end of March. She said bad battery replacement issue. I said its NOT the battery. Many have replaced there battery some with AGM but issue continues. She said that was all it said on her screen. Still doubting we see anything by end of March but I can hope.
 

Mark1

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Does everyone like the idea that Ford tells us how and when to drive our new Mavericks.... totally unacceptable...
I
Just for heck of it I chatted with Ford today. She said they are supposed to have a fix for low 12 volt on hybrid by end of March. She said bad battery replacement issue. I said its NOT the battery. Many have replaced there battery some with AGM but issue continues. She said that was all it said on her screen. Still doubting we see anything by end of March but I can hope.
The bad batteries from Chinese supplier is a separate issue and involves far fewer vehicles.
 

mdsalemi

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Does everyone like the idea that Ford tells us how and when to drive our new Mavericks.... totally unacceptable...
I have never had a "deep sleep" issue...however I was getting notifications about my Maverick disabling remote features to save the [12V] battery power. During an oil change and one of the recalls done back in November last (11/24) they did a full test of the battery that takes about 45 minutes, and it failed. So, it was replaced with another battery under warranty. The party line that the dealers parrot is that "you need to drive the Maverick more to keep the battery charged"; however just the day before this work and test, I had driven 14 hours at highway speeds (65-78 MPH) so driving is NOT the issue by any means.

Time for another oil change last week, "The Works" at the dealer. They do a rudimentary battery check, (not the 45 minute test) and it came up at about 60% capacity. Again the immediate response was you need to drive more. Again, I had just returned from 14 hours at highway speeds (65-78 MPH) the day before! So far, no messages about remote features.

I suspect one or both of two issues is going on: first, Ford scoured the earth to find the absolute CHEAPEST battery they could find. That's the OEM battery, and the same battery they installed upon failure. Cheap in price and poor quality insufficient for this application. Second, since this vehicle doesn't have an alternator in the classic sense, (the 12V battery is charged via software from the high voltage battery) there's something in the software or charging circuit that's not right. Under normal driving the battery should STAY charged.

As it is a lease vehicle, I'm not about to buy a quality AGM on my nickel...but if I end up buying the truck you can bet I will.
 

Master Blaster

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. . .
I suspect one or both of two issues is going on: first, Ford scoured the earth to find the absolute CHEAPEST battery they could find. That's the OEM battery, and the same battery they installed upon failure. Cheap in price and poor quality insufficient for this application. Second, since this vehicle doesn't have an alternator in the classic sense, (the 12V battery is charged via software from the high voltage battery) there's something in the software or charging circuit that's not right. Under normal driving the battery should STAY charged.
. . .
This problem has been well-known and uncorrected for 4 years now, showing just how incompetent the Ford software people are. The factory battery is fine until the faulty BMS software fails to charge it correctly, causing it to sulphate and die a very early death. I'm on my 3rd factory battery under warranty now, so including the extended test and labour rates, its costing them a lot to cover up the incompetence. If you put a meter on it you can see that it charges at about 2A for 5m and then drops to about 1A until it hits a really low 60-80% charge. As any electrical engineer can tell you, a flooded-type or EFL battery needs to be charged at (say) 10A until it gets up to about 90% charge and then tops up at about 1A to 100%. There are a couple of scenarios like Canadian winters where those rules need to be modified a bit, but not many. The 25 models are getting similar-rated AGM batteries that will resist sulphating a bit better and maybe last a bit longer for 2x the price, but the underlying software problem causing the failures is still not fixed. AGM batteries also do not handle the super-high 15.2V charging voltage well, so they may die early for different reasons. The software update was promised somewhere in the next 26 days, so let's see. I'm hoping that the fix also includes extending the warranty on the now damaged batteries to (say) 6 years like the battery should be lasting if it was being charged properly.
 
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Mark1

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I've had battery number 2 for about 6 weeks and it is already testing sometimes at 60% capacity at full charge.
They replaced the 390 CCA with a 470 CCA.
What we need is a software programming we're when the truck feels drained it goes and drives itself. Then the owner doesn't have to deal with it. Only problem is that you'll burn more gas and increase mileage.
 

ThisWas

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What we need is a software programming we're when the truck feels drained it goes and drives itself. Then the owner doesn't have to deal with it. Only problem is that you'll burn more gas and increase mileage.
Not a good idea, Mark. My truck will need to know if the garage door is open or not, and the backup camera doesn't work either.
 

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Its taken so long to fix I have a feeling software alone wont do it. Just a feeling. Same for back-up camera issue. Although my camera has worked perfectly on my 23.

The fact the ford chat person had on her screen its a battery issue and nothing more seems telling. Maybe they just put something simple for chat people to use?

ANYONE tells me to drive more I will tell them to st ick it. No OTHER vehicle EVER owned needed this NOR should this hybrid. Friends have had Prius's for over a decade with no such issues.
 

HeyBales

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I now have my first issue. I am getting a "charging system-service soon" message on the dash. Dome lights failed to come on this past Sunday morning. Voltage on the battery was too low. Disconnected the battery and charged it. After fully charged my voltmeter showed the battery voltage dropping .01 volts every 5 seconds before hooked back up. Seems to me the battery is not holding a charge. When I tried to reset the battery with the 5 high beam flashes and 3 brake pumps I got no battery light indicating it is reset. Drove it on Monday and Tuesday and everything seems fine except the charging system warning. Schedule service for next Wednesday.
Ya that is a pretty bad battery.

The fact you proved it out on your own charger - make sure they do the extended test that includes self-drain besides the other tests.

Now - there is some surface charge bleed off initially after a full charge, so make sure whatever you comment on is a correct test reading.
That's why their full test takes longer.

Maybe you do have a charging system issue too though, or sensor involved in the system.
That could have caused a fast kill to your battery, compared to the slow death rest of us are getting.
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