Similar experience with my Explorer. 360 camera recall means it has a stop delivery. However, they already took my Saturn, so they let me borrow this until the Explorer is ready:
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I went in off the street yesterday, test drove it,made the deal, was supposed to pick it up tomorrow. 10 min after leaving yesterday, I got the call that they were doing the PDI and the recall popped. There is no way they did their due diligence here. Thatās what I hope. The only other alternative is to believe they saw me walk through the door and knew all this and decide to play games.No that won't work. Dealer can't report sold to Ford until the recall is completed. They can get in all sorts of trouble if they let you drive off with it w/ an open safety recall.
I don't know all of the timing...but they may have checked OASIS when they did the PDI (a day or two before you picked it up?), but the recall wasn't announced until after that?
I work at a dealership, and that has happened to us before. The vehicle was prepped the day before. The customer was due to come in to pick the vehicle up, but a "stop sale" recall was announced that morning. We noticed ahead of time, and had to postpone the delivery.
So it may not have been the dealer's fault, and just some bad timing. Or, they may have neglected to check OASIS like they should have during the PDI, and didn't notice until someone tried to report the vehicle sold on SmartVincent.
I believe that all MY23 EcoBoost Mavs with AWD & 4K Tow Pkg produced up to 2/10/2023 are affected. I have not been able to find a single hybrid VIN # that has the recall listed.Are all ā23s within that date range actually impacted or is there a possibility the OPs truck actually works as intended?
If the dealership plugged a tester into the trailer receptacle and it works, couldnāt the dealer sell at that point? Iām sure the dealer is as anxious to get the vehicle off their lot as the OP is to bring it home..
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The recall documents have clarified that this is a 4K (7+4) problem only.I believe that all MY23 EcoBoost Mavs with AWD & 4K Tow Pkg produced up to 2/10/2023 are affected. I have not been able to find a single hybrid VIN # that has the recall listed.
That's funny.No that won't work. Dealer can't report sold to Ford until the recall is completed. They can get in all sorts of trouble if they let you drive off with it w/ an open safety recall.
I don't know all of the timing...but they may have checked OASIS when they did the PDI (a day or two before you picked it up?), but the recall wasn't announced until after that?
I work at a dealership, and that has happened to us before. The vehicle was prepped the day before. The customer was due to come in to pick the vehicle up, but a "stop sale" recall was announced that morning. We noticed ahead of time, and had to postpone the delivery.
So it may not have been the dealer's fault, and just some bad timing. Or, they may have neglected to check OASIS like they should have during the PDI, and didn't notice until someone tried to report the vehicle sold on SmartVincent.
Yikes! They may just neglect reporting the vehicle to Ford. Or are ok risking a big fine....That's funny.
I bought mine and drive away with an open air bag recall.
Seems there are different flavors of rules.
Probably just a mistake/oversight. Sales reps are probably unlikely to check for recalls before going on test drives (and this one was fairly new). Looks like they did catch it during PDI, and at least you didn't drive off w/it after paying/signing papers?I went in off the street yesterday, test drove it,made the deal, was supposed to pick it up tomorrow. 10 min after leaving yesterday, I got the call that they were doing the PDI and the recall popped. There is no way they did their due diligence here. Thatās what I hope. The only other alternative is to believe they saw me walk through the door and knew all this and decide to play games.
I've slept on this for a couple of nights now and i've made peace with the fact that they might not have done this on purpose. I signed the sales contract and got finance approved but nothing else. I didn't do the old "sit with the finance guy" delivery dance of death yet so I haven't signed any loan closing papers. I do have to watch out for this going on long enough that they try to nail me for a higher rate... which the fed raised rates the day after I got approved.Probably just a mistake/oversight. Sales reps are probably unlikely to check for recalls before going on test drives (and this one was fairly new). Looks like they did catch it during PDI, and at least you didn't drive off w/it after paying/signing papers?
I really doubt it was on purpose. Can't see how that would benefit them in any way!
I hope the the recall can be addressed quickly for you!
I hope it won't be too long. Ford says more info will be coming in 2nd quarter and we are almost there!! Sometimes they are late, sometimes they are early.I've slept on this for a couple of nights now and i've made peace with the fact that they might not have done this on purpose. I signed the sales contract and got finance approved but nothing else. I didn't do the old "sit with the finance guy" delivery dance of death yet so I haven't signed any loan closing papers. I do have to watch out for this going on long enough that they try to nail me for a higher rate... which the fed raised rates the day after I got approved.
As for the benefit to the dealer, they have a deposit and a deal in place with a customer who almost can't back out because there are nearly zero available. I wish they didn't catch it on PDI and let me drive off with it. then I'm using it and i'd bring it in when the parts came in. I have no intention of towing as any of my towables couldn't be towed by this toy anyway.
This is for work. Light repairs and project management. it's replacing my transit connect cargo that I'm passing down to one of my employees. Fortunately, for now I can use my personal vehicle which is a newer full size truck so it won't effect business.
I doubt this will be a short process. They said May which to me means by christmas If I'm lucky.
so...update. I think it worked out for the best. The delay allowed me to bypass their stupid financing and had time to get approved through local Credit union. I was worried this was going so long the approval would expire but it was for 60 days.I hope it won't be too long. Ford says more info will be coming in 2nd quarter and we are almost there!! Sometimes they are late, sometimes they are early.
I don't deal with any of the finance stuff myself. I think rate approvals are usually good for 30 days.
Ford Credit does have some programs where approved rates can be held longer....but I don't know what the details are. Might be worth asking them if there is a way to lock in the rates while you are waiting for the recall.
In a related story, If you Live on Long Island there is a gray XLT AWD available at Newins Ford in Bayshore if you are willing to wait for it.Happy ending. My Explorer is still helping hold down the parking lot at the dealership two months later.