- First Name
- Mike
- Joined
- May 3, 2024
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- 4,843
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- 4,400
- Location
- KC Metro area
- Vehicle(s)
- 2005 Toyota RAV4, 2024 XLT Hybrid
- Engine
- 2.5L Hybrid
A battery drained is more than a little different than a low battery that so many experience.
Obviously a low battery has less to drop to become drained.
But a low battery doesn't mean you have a drained battery coming, nor the intermittent condition they are aware of but can't figure out.
That's why they test the drained battery after a full charge - to see if it's bad, which a full drain can do.
Fortunately an under charged, constantly low charged battery can test bad too eventually - so well worth telling them to test even if not a drained dead battery yet.
That SSM calls out a software solution for that condition.
Condition of a drained battery by an intermittent drain.
They know full well there needs to be micro-draws on the battery after ignition off, and there is an expected level on them. And after 14 days of no driving they know bad idea to keep the draws going so deep sleep mode is started.
This is some other issue beside expected micro-draws, some parasitic drain probably that is not as low but infrequent.
They will probably just change the programming for deep sleep mode, instead of only 3 qualifiers - 14 days non-started, <50% SOC, or reaching 9.5 V, they'll probably add "if draw is more than 0.34V after 2-3 hrs, deep sleep mode, throw a code".
I would not be surprised if there is no change to the charging algorithm.
Only a way to stop an intermittent issue from a module they can't track down.
I really think your case needs to be searched down, not wait for a solution to just turn stuff off.
I think your dealer is relying on this instead of some time-sucking investigation they are likely afraid of getting paid for under warranty. Sad that they might be able to provide some great insight to Ford if allowed and experienced.
ETA:
Found the deep sleep values and corrected volts above.
https://static.nhtsa.gov/odi/tsbs/2023/MC-10233738-0001.pdf
Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%.
Obviously a low battery has less to drop to become drained.
But a low battery doesn't mean you have a drained battery coming, nor the intermittent condition they are aware of but can't figure out.
That's why they test the drained battery after a full charge - to see if it's bad, which a full drain can do.
Fortunately an under charged, constantly low charged battery can test bad too eventually - so well worth telling them to test even if not a drained dead battery yet.
That SSM calls out a software solution for that condition.
Condition of a drained battery by an intermittent drain.
They know full well there needs to be micro-draws on the battery after ignition off, and there is an expected level on them. And after 14 days of no driving they know bad idea to keep the draws going so deep sleep mode is started.
This is some other issue beside expected micro-draws, some parasitic drain probably that is not as low but infrequent.
They will probably just change the programming for deep sleep mode, instead of only 3 qualifiers - 14 days non-started, <50% SOC, or reaching 9.5 V, they'll probably add "if draw is more than 0.34V after 2-3 hrs, deep sleep mode, throw a code".
I would not be surprised if there is no change to the charging algorithm.
Only a way to stop an intermittent issue from a module they can't track down.
I really think your case needs to be searched down, not wait for a solution to just turn stuff off.
I think your dealer is relying on this instead of some time-sucking investigation they are likely afraid of getting paid for under warranty. Sad that they might be able to provide some great insight to Ford if allowed and experienced.
ETA:
Found the deep sleep values and corrected volts above.
https://static.nhtsa.gov/odi/tsbs/2023/MC-10233738-0001.pdf
Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%.
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