- First Name
- Dom
- Joined
- Nov 7, 2021
- Threads
- 5
- Messages
- 66
- Reaction score
- 47
- Location
- long island N.Y.
- Vehicle(s)
- 2016 dodge journey,2020 RX350
- Engine
- 2.5L Hybrid
- Thread starter
- #1
It has happened to me ,my Maverick would not start. I tested the battery and it read 4 volts. I wondered why with 8000 miles on her and no problems at all with her .I notified the dealership that I purchased her from and they towed her in. They tested the battery and said it will be needing a new battery , but that they are back ordered by at least 2 weeks or more . I was upset about my breakdown but was extremely pleased with the way the dealership handled it .There were no loaners available so they gave me a new F150 that a manager was using . they do not know the cause of the problem until they get the new battery in and can perform further test . A huge shout out to Levittown ford service on Long Island especially to Hailey, Jahlik , and my service rep Elvis for working with me and making this issue as painless as possible . I hope the management from Ford motor company read this a give service reps a pat on the back for a great experiance , will keep you posted with the final outcome, till then enjoying my new F150. Happy Holidays to everyone
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