How is this possible? Two Mavericks; same order number? Dealer funny business??

[bbhaag]

So this is going to be a long post but worth the read because we received an email today from Ford saying our Mav is "In Production".

KEEP IN MIND during this post that we took possession of our Mav back in January.

So some back story. We ordered a Mav back in June of 2021 the 23rd to be exact. Here is the DORA for that order.

In mid August we went to the dealer to change from FWD to AWD because of the whole Tow package debacle that happened. Here is the DORA for that. Notice that the ORDER NUMBERS ARE THE SAME!!

So today I received an email from Ford saying our Mav is in production with the VIN included in the email. So I click on the "Track My Order" button in the email and was surprised when I was able to track is using our original order # B01A.

This is what the tracker shows. Note the date which is 6/23/2021. The original date on the FIRST DORA!

So did our dealer keep the original order but drop the Tow Package and add a hitch and when we came in in August to add the AWD create an entirely NEW order for us?? Would that explain the whole time we were tracking our Mav the "Ordered On" date was 8/16/2021??

This is just to funny to us because my wife has been driving the Mav for the last 2 plus months and today out of the blue Ford sent us this email. haha

Sponsored

 

[n0maverick]

I dont know what it means but same week mine is scheduled but my vin is 2000 numbers or so lower. I hope that means in may start production sooner. One can wish...

 

[bbhaag]

I dont know what it means but same week mine is scheduled but my vin is 2000 numbers or so lower. I hope that means in may start production sooner. One can wish...

Yeah, we have no idea what to make of it. Here's a screen cap of our Mav that has already been delivered and we took possession of it back in January. Notice the order number is the same but the VIN is different!

 

[DryHeat]

If you want to have some fun, go down to the dealer and try to buy the new one off the 6/23/21 order (the one with VIN ending in "649").

Worst case, you give the dealer a jolt but nothing happens.

Best case, you buy it and flip it for a few thousand.

 

[DavesMav]

Very interesting.

How was your experience with said dealer in regards to purchasing the first Maverick? If they did a job well done, maybe you consider just letting it be and allow that dealer to make a little coin on the new one. If just so-so or not so good, maybe try and buy that second one as well. Heck, maybe you offer to let them keep it so long as they split the proceeds with you. Worst case, they jack you around and you report to Ford Corporate; assuming the additional order was also submitted using YOUR information, which it appears it was. At the end of the day, this may have been done completely by accident. Or maybe this dealer has simply found a loophole to try and stay afloat. Hard to say these days.

 

[Gmood1]

Technically you have the option to still buy the first one ordered. lol
I thought one of mine had been cancelled. But I started receiving the Ford emails during the building process. In the end, I bought both Mavericks and my brother is buying the one I originally cancelled at my cost. I'm not trying to make a dime off my Fam!

Dealer wouldn't give him the original price I ordered it at. He'll pay taxes and registration fees twice. But it's still cheaper than paying $5000 over MSRP or whatever they wanted to charge him.

 

[bbhaag]

Yeah this is an interesting one for sure. Maybe @fordvideoguy or @Granger Ford could chime in and provide some incite on how something like this could happen.

Perhaps it is a loophole that our dealer found and IMO good for them if they did. We had a great experience dealing with them so if they can flip this Mav at MSRP or more good for them.

 

[Granger Ford]

So this is going to be a long post but worth the read because we received an email today from Ford saying our Mav is "In Production".

KEEP IN MIND during this post that we took possession of our Mav back in January.

So some back story. We ordered a Mav back in June of 2021 the 23rd to be exact. Here is the DORA for that order.

In mid August we went to the dealer to change from FWD to AWD because of the whole Tow package debacle that happened. Here is the DORA for that. Notice that the ORDER NUMBERS ARE THE SAME!!

So today I received an email from Ford saying our Mav is in production with the VIN included in the email. So I click on the "Track My Order" button in the email and was surprised when I was able to track is using our original order # B01A.

This is what the tracker shows. Note the date which is 6/23/2021. The original date on the FIRST DORA!

So did our dealer keep the original order but drop the Tow Package and add a hitch and when we came in in August to add the AWD create an entirely NEW order for us?? Would that explain the whole time we were tracking our Mav the "Ordered On" date was 8/16/2021??

This is just to funny to us because my wife has been driving the Mav for the last 2 plus months and today out of the blue Ford sent us this email. haha

You can use the same order number for both cars because they are different models. Could've been an honest mistake that they made a new order and forgot to cancel the old one. But it sounds like you've got a second truck coming. Congrats

 

[fordvideoguy]

Order numbers are given by the dealer therefore there could be duplicates pretty easily. We use a 4 digit code with the 1st and last digits being the initials of the sales person, the numbers in the middle being in sequence of what orders they have. Sometimes we lose track and do the same number twice.

 

[HBTuttle]

When I online chatted with Ford regarding my order they said there were 3 vehicles with the same order code. When I inquired about it with my sales guy I was told it was a internal dealer order number. My order number was C123. First initial of the sales guy and date I ordered it, 12/3. He said that the other vehicles were ordered on 12/3 or 1/23 but my order was in the system correctly.

 

[Sivart]

Pick it up and flip it.

 

[Jazzjms]

So this is going to be a long post but worth the read because we received an email today from Ford saying our Mav is "In Production".

KEEP IN MIND during this post that we took possession of our Mav back in January.

So some back story. We ordered a Mav back in June of 2021 the 23rd to be exact. Here is the DORA for that order.

In mid August we went to the dealer to change from FWD to AWD because of the whole Tow package debacle that happened. Here is the DORA for that. Notice that the ORDER NUMBERS ARE THE SAME!!

So today I received an email from Ford saying our Mav is in production with the VIN included in the email. So I click on the "Track My Order" button in the email and was surprised when I was able to track is using our original order # B01A.

This is what the tracker shows. Note the date which is 6/23/2021. The original date on the FIRST DORA!

So did our dealer keep the original order but drop the Tow Package and add a hitch and when we came in in August to add the AWD create an entirely NEW order for us?? Would that explain the whole time we were tracking our Mav the "Ordered On" date was 8/16/2021??

This is just to funny to us because my wife has been driving the Mav for the last 2 plus months and today out of the blue Ford sent us this email. haha

I called Ford yesterday to check on my order and was told there are two orders from my dealer placed at the same time that have the same order number. One order is mine and the other for a dealer stock vehicle. I then called my dealership and they were not worried about duplicate order numbers but were concerned I had contacted Ford. The kept saying “most people do not contact Ford”. Haha my sixth call to Ford. I believe order numbers can be the same if trim levels are different. BTW my order is now a 2!

 

[The Weatherman]

The real give away is your email was left in place. Bet they wish they had fixed that before they took that shot a bogus Stock Unit.

 

[bbhaag]

The real give away is your email was left in place. Bet they wish they had fixed that before they took that shot a bogus Stock Unit.

Yeah that's the really weird part. The fact that it was sent to the same email that our other Mav was getting sent to. Like @fordvideoguy said sometimes order numbers get duplicated I guess I can understand that but even if the order # accidently gets duplicated on retail orders at the dealer surely the email address would be different.

I'm guessing the dealer pulled some funny business with our order when we had to switch from FWD w/tow package to AWD in August. Now the question is do I text my salesman asking him to confirm that the Mav we ordered in June is truly "In Production" with a May 2 build estimate.

I bet that gets him to sit up straight and go "WTF is this guy talking about??". haha Especially considering I now have the VIN and Order #.

 

[fordvideoguy]

So this is going to be a long post but worth the read because we received an email today from Ford saying our Mav is "In Production".

KEEP IN MIND during this post that we took possession of our Mav back in January.

So some back story. We ordered a Mav back in June of 2021 the 23rd to be exact. Here is the DORA for that order.

In mid August we went to the dealer to change from FWD to AWD because of the whole Tow package debacle that happened. Here is the DORA for that. Notice that the ORDER NUMBERS ARE THE SAME!!

So today I received an email from Ford saying our Mav is in production with the VIN included in the email. So I click on the "Track My Order" button in the email and was surprised when I was able to track is using our original order # B01A.

This is what the tracker shows. Note the date which is 6/23/2021. The original date on the FIRST DORA!

So did our dealer keep the original order but drop the Tow Package and add a hitch and when we came in in August to add the AWD create an entirely NEW order for us?? Would that explain the whole time we were tracking our Mav the "Ordered On" date was 8/16/2021??

This is just to funny to us because my wife has been driving the Mav for the last 2 plus months and today out of the blue Ford sent us this email. haha

The email with the VIN is for a FWD. Digit W8E is FWD, W8F is AWD.

Sponsored