How is Ford even in business? Ford Accessories Website

[Proflig8tor]

If one makes it to check out....

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[Ranch]

https://parts.ford.com/shop/en/us/accessories

 

[MakinDoForNow]

Are you going to Ford Accessories via Ford.com? Reason I ask is at no point does the URL look like that for me.

HTTP STATUS 400 BAD REQUEST= Can be like what you requested has not been sent to the same server you are asking to furnish and if the next layer server does not respond within xx milliseconds your server responds with error 400. Just send it one or two more times and if it is actually a valid request your link should connect within one minute or so when your server receives it. Internet has been busy the last couple weeks I have seen it about 2-3 times.

 

[Maverickman74]

Have now spent close to three hours trying to order accessories from Ford. Trying to use FordPass points to order a tri-fold bed cover which, to be honest, is priced at 2X retail, but is properly priced if the cost is mitigated by FordPass points and SPRING20.

Called customer (NO) service and the woman didn't even have her microphone up to her face and the noise in the background suggested she was either working in a restaurant while answering calls for Ford or making a meal at home.

Is anyone able to order anything through Ford's website? If so, how?

Things I've tried:

1. Different computer
2. Different browser
3. Incognito Mode
4. Wiping the Cache
5. FordPass App
6. Combinations of the above
7. Calling Ford
8. Going to dealer where they say they do not honor ANY discount codes on ANY retail sales.

After waiting two years for this truck, I'd like to buy some accessories. Why is Ford so dammed determined not to sell stuff? How the actual f are they even in business? Why does nobody at that company actually care?

If Ford corporate does monitor this site - kindly answer these questions!

Do you realize that customers DO HAVE A CHOICE and TESLA MAKES ORDERING A CAR AND ACCESSORIES EASIER THAN ORDERING A PIZZA?

Damn ... I regret this purchase. Not because of the vehicle, which is sorta fine but has really poorly written software (for some reason audio over Apple Play is terrible, but good over bluetooth & very wonky 360 assist interface). Ford is about where my company was in 1995. It is astonishing they are impossible to do business with online.

Well I cant say anything about Tesla except I refuse to support future supervillians, but I would go to a better dealership. In my experience there is always a "good" dealership in each major population center. One that has a million parts in stock and has a huge service center. In Dayton Ohio, it was the one off of 35 in Beavercreek. Im sure there is one somewhere in your area that isnt a turd. I cant help you with the website as the last time I ordered a Ford accessary I ordered it by mail out of the Ford Racing catalogue. Not defending their systems or anything but some companies just dont put as much importance on online service as others. They probably lose business to a point but when you deal with fleets and vast dealer networks you probably dont need the individual consumer tech as long as their internal systems run smooth.

 

[Proflig8tor]

HTTP STATUS 400 BAD REQUEST= Can be like what you requested has not been sent to the same server you are asking to furnish and if the next layer server does not respond within xx milliseconds your server responds with error 400. Just send it one or two more times and if it is actually a valid request your link should connect within one minute or so when your server receives it. Internet has been busy the last couple weeks I have seen it about 2-3 times.

Amazes me the depth of knowledge in the “hive mind” here. Thanks for the good reply. You were right. Kiddos got me up at 2:30am. Then it went right through.

 

[Proflig8tor]

Well I cant say anything about Tesla except I refuse to support future supervillians, but I would go to a better dealership. In my experience there is always a "good" dealership in each major population center. One that has a million parts in stock and has a huge service center. In Dayton Ohio, it was the one off of 35 in Beavercreek. Im sure there is one somewhere in your area that isnt a turd. I cant help you with the website as the last time I ordered a Ford accessary I ordered it by mail out of the Ford Racing catalogue. Not defending their systems or anything but some companies just dont put as much importance on online service as others. They probably lose business to a point but when you deal with fleets and vast dealer networks you probably dont need the individual consumer tech as long as their internal systems run smooth.

Not sure what Elon is. At least he isn’t doing the stuff Henry Ford did. Maybe he rules Mars one day. Similar men in the way they push manufacturing technology and motors. Tesla’s latest project at completion is “project Highland.” Highland Park was the name of Ford’s first production line.

Elon’s electric motor is Henry’s V8.

Our local dealer is now part of a British conglomerate. If were still owned by Mr. Tidwell there is no way my Maverick would have been sold at MSRP. Also, under the old guard the sales and finance manager was aggressive. Now they are friendly, probably because they probably aren’t directly robbing you to feed their family.

The trade off is that the service and parts departments aren’t staffed by people who have been there 25 years, people who know your name.

 

[Robert C]

Have now spent close to three hours trying to order accessories from Ford. Trying to use FordPass points to order a tri-fold bed cover which, to be honest, is priced at 2X retail, but is properly priced if the cost is mitigated by FordPass points and SPRING20.

Called customer (NO) service and the woman didn't even have her microphone up to her face and the noise in the background suggested she was either working in a restaurant while answering calls for Ford or making a meal at home.

Is anyone able to order anything through Ford's website? If so, how?

Things I've tried:

1. Different computer
2. Different browser
3. Incognito Mode
4. Wiping the Cache
5. FordPass App
6. Combinations of the above
7. Calling Ford
8. Going to dealer where they say they do not honor ANY discount codes on ANY retail sales.

After waiting two years for this truck, I'd like to buy some accessories. Why is Ford so dammed determined not to sell stuff? How the actual f are they even in business? Why does nobody at that company actually care?

If Ford corporate does monitor this site - kindly answer these questions!

Do you realize that customers DO HAVE A CHOICE and TESLA MAKES ORDERING A CAR AND ACCESSORIES EASIER THAN ORDERING A PIZZA?

Damn ... I regret this purchase. Not because of the vehicle, which is sorta fine but has really poorly written software (for some reason audio over Apple Play is terrible, but good over bluetooth & very wonky 360 assist interface). Ford is about where my company was in 1995. It is astonishing they are impossible to do business with online.

Remember when Ford forged their own steel at River Rouge and grew their own rubber trees at Fordlandia in Brazil? Now you can't even get freaking mud flaps or a trailer hitch receiver from them.
It's like they just gave up.
They certainly haven't risen above the worldwide supply chain constraints they always use as an excuse have they? Over 100 years of sourcing things hasn't helped them one bit in today's world. I'd say they are far worse than just about every other company out there.
I can get mud flaps and a reciever from Amazon TOMORROW.

 

[Billkowski]

My one experience ordering online through Ford, they got the order wrong, sent me a mat for a Ford Edge instead of a tailgate damper. Thier mistake but a have to send the mat back before they will send my part, will be at least a 2 week delay. Customer service was unengaged and disinterested, felt like i was taking them away from a movie they were watching.

 

[Robert C]

My one experience ordering online through Ford, they got the order wrong, sent me a mat for a Ford Edge instead of a tailgate damper. Thier mistake but a have to send the mat back before they will send my part, will be at least a 2 week delay. Customer service was unengaged and disinterested, felt like i was taking them away from a movie they were watching.

When you say the word "Maverick" it takes all the eager excitement out of their faces and the hope they were going to sell you an overpriced high profit F150. You are then dealt with like the bum in the parking lot asking for cans.

 

[TheWizziard]

I am an avid online shopper. I also try to avoid my dealer.
I ordered a cubby for the bed on line. It was to be delivered to my dealer.
It was taking forever so I decided to stop by my dealer to see if they knew of any problems. He went into the system. hit some buttons. and said the cubby would arrive the next day. I don't know what the problem was but he fixed it.

I was going to use my points to buy a DIBL. I already had online quotes.
So while I was there I asked my dealer to quote me the DIBL. He beat the online quotes and he received the liner in three days.

From now on, if I am buying genuine Ford parts from Ford, I an going to use my dealer.

 

[Saboga]

All I can get.

I keep getting that same error message, and reported it to Ford yesterday. Here's what they replied:

"Thank you for contacting Ford Motor Company. We would be happy to assist you with that error message. Please make sure you are using Google Chrome on computer and clear your cookies and cache. Also make sure your ad blocker is disabled and restart your computer. That should fix your issue.

If you have any further questions, please contact one of our Ford representatives to assist you with your inquiry. Please call us at 844-589-0060 or visit www.parts.ford.com and click on “Chat Now” at the bottom of the page. We are available Monday – Friday from 8:30 a.m. to 5:30 p.m. EST.
Please do not reply to this email as your response may go unnoticed.

Sincerely,

Your Ford Parts and Accessories Support Team
Ford Motor Company"

 

[nytro97]

When I ordered my bedliner kit... used my points and all went perfect in May.

 

[ilikebike]

https://web.ecommercefma.ford.com/callback?redirectURL=https://accessories.ford.com/?gclid=EAIaIQobChMI9rD6rvC-_wIVjjjUAR0wiA9nEAAYASAAEgJD5_D_BwE&searchid=17806463247|139388635619|326012506278&ef_id=EAIaIQobChMI9rD6rvC-_wIVjjjUAR0wiA9nEAAYASAAEgJD5_D_BwE:G:s&s_kwcid=AL!2519!3!618778326196!e!!g!!order ford accessories!17806463247!139388635619

That looks like an internal link for dealers? How did you even find that link?

https://accessories.ford.com/ is what you want.

 

[Maverick131]

how are they still in business? Ford Motor revenue for the twelve months ending March 31, 2023 was $165.055B, a 22.64% increase year-over-year. Ford Motor annual revenue for 2022 was $158.057B, a 15.93% increase from 2021.

 

[Robert C]

how are they still in business? Ford Motor revenue for the twelve months ending March 31, 2023 was $165.055B, a 22.64% increase year-over-year. Ford Motor annual revenue for 2022 was $158.057B, a 15.93% increase from 2021.

It is amazing.
They are selling less vehicles but making more money.
No specials, no discounts, no consideration.
The only wheeling and dealing they have to do is how much over MSRP they are going to charge you.
We are not in the drivers seat literally and figuratively.

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