- Joined
- May 29, 2024
- Threads
- 30
- Messages
- 7,241
- Reaction score
- 12,137
- Location
- Central Nevada & Utah
- Vehicle(s)
- Maverick XLT Hybrid
- Engine
- 2.5L Hybrid
I don't have any idea how much diode Dynamics relies on the Maverick Truck Club. They will soon find out how much they rely on word of mouth through social media as many companies have found out.But they could offer a refund of a percentage of the purchase price or at the very least, provide a voucher for one of the high quality restoration/ UV protector products. They have a lot at stake here. I would not have even known about these fog lights had it not been for others on this forum raving about the product and the company's reputation. DD depends on this forum. Not only for sales but also to help expand their brand. Bad reviews travel much more quickly than good reviews and they cannot put a price on their otherwise good will and reputation. They will know the price when they lose it though.
I am sure there are many Maverick owners experiencing the same problems on Facebook Instagram etc.
Just as I have noticed with Mabett.
It does not seem like Ryan is with them anymore. Inquiries that I make directly to the company, are taking much longer than they did when they were being answered by Ryan.
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