🧭 Maverick Build & Tracking Links

[BradnChristine]

Online Chat. Ford's website is glitchy, and I found that the Chat button would not appear most of the time when I used Chrome as my browser. I could always get it with Dissenter, a different browser. The blue Start Chatting button is what you are looking for. Web address is: https://www.ford.com/help/contact/

This is what the same page looks like on Chrome:

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[commadorebob]

This is what the same page looks like on Chrome:

Turn off pop-up blocking for Ford.com.

 

[billbillw]

Online Chat. Ford's website is glitchy, and I found that the Chat button would not appear most of the time when I used Chrome as my browser. I could always get it with Dissenter, a different browser. The blue Start Chatting button is what you are looking for. Web address is: https://www.ford.com/help/contact/

No rail # available according to chat. They were still seeing Nogales transfer as the latest. Maybe I'll check with them again later in the week.

 

[BradnChristine]

Turn off pop-up blocking for Ford.com.

My blocking is all off on Ford.com, but still no Chat button was ever there. The tracker, when I was using it, would give me the Capcha test about 1/3rd of the time. I'm glad it is all over for me...just trying to help @billbillw. Sounds like he found Chat from his latest post.

 

[robbyrob]

Online Chat. Ford's website is glitchy, and I found that the Chat button would not appear most of the time when I used Chrome as my browser. I could always get it with Dissenter, a different browser. The blue Start Chatting button is what you are looking for. Web address is: https://www.ford.com/help/contact/

yes the online tracker site is buggy at best I FREQUENTLY get this:
We're sorry. We are unable to process this Order. Please enter a valid Ford Order/VIN.

 

[commadorebob]

My blocking is all off on Ford.com, but still no Chat button was ever there. The tracker, when I was using it, would give me the Capcha test about 1/3rd of the time. I'm glad it is all over for me...just trying to help @billbillw. Sounds like he found Chat from his latest post.

I gotcha. Yeah, the tracker site only works on my work computer, weirdly enough. I can't get it to react at all on my home PC or smartphone.

 

[robbyrob]

Here is a cut and paste from yesterdays ford.com chat
Your Maverick is currently at the Hermosillo Assembly Plant with an ETA between 5/5 and 5/11.
Terrence at 13:39, Apr 24:
For more information regarding your vehicle order, I recommend contacting the dealer handling it.

You can also contact the Marketing Program Headquarter Team for further assistance. You can reach them at 1-800-334-4375. Their hours of operation are 8:00 a.m. - 8:00 p.m. EST (Monday-Friday).

And since you have your VIN, you will be able to track the vehicle yourself with the vehicle order website: https://shop.ford.com/vehicleordertracking#/

 

[billbillw]

No rail # available according to chat. They were still seeing Nogales transfer as the latest. Maybe I'll check with them again later in the week.

I was able to get my railcar number through chat this morning and tracked it via the CSX automated phone system. It left someplace in Kansas (Turon?) this morning! Its definitely making its way toward Georgia.

EDIT: Just thinking, it probably had to go up to Kansas to drop off all the Long-McArthur orders for Tim and the Gang.

 

[Newtruck West Coast]

Took delivery of my 2023 XLT...ONLY 594 days...dealer didn't add anything and held the price...was able to apply the 2022 credit at the time of purchase; traded in my 2014 Mustang convertible. so it really knocked down the price...trip home (over 30 miles) shows MPG as 38.5.

 

[bglinks]

Tracker says , shipped 04 - 05 - 23 . Now just waiting for it to be delivered.

 

[theway-yay-ting]

Dumb question...

On Monday when I called Ford customer service, the rep said he couldn't see the railcar#, but that the latest status was in WALJCT (or WAL JCT?), IL, with an estimated delivery date of 5/29-6/4.

Yesterday, the chat rep wasn't able to give me any location info, but I was finally able to get a railcar number - TTGX 952698. I followed the instructions from page 1 of this post, calling Norfolk Southern, and entering "8849" for TTGX, and then the numeric portion. The response was "no tracing info".

I then tried the CSX number, and got a status of the car being empty on 3/29, so obviously that's some older trip by the same railcar.

I was just wondering - is it truly 8849 for TTGX? Or would it be 88499 (because the X is the second character on the 9 key - dating myself to the old way we had to text on numeric-only cell phones...)

 

[commadorebob]

Dumb question...

On Monday when I called Ford customer service, the rep said he couldn't see the railcar#, but that the latest status was in WALJCT (or WAL JCT?), IL, with an estimated delivery date of 5/29-6/4.

Yesterday, the chat rep wasn't able to give me any location info, but I was finally able to get a railcar number - TTGX 952698. I followed the instructions from page 1 of this post, calling Norfolk Southern, and entering "8849" for TTGX, and then the numeric portion. The response was "no tracing info".

I then tried the CSX number, and got a status of the car being empty on 3/29, so obviously that's some older trip by the same railcar.

I was just wondering - is it truly 8849 for TTGX? Or would it be 88499 (because the X is the second character on the 9 key - dating myself to the old way we had to text on numeric-only cell phones...)

I doubt the railroad industry has their phone systems set up in 1990s teenager texting.

 

[theway-yay-ting]

I doubt the railroad industry has their phone systems set up in 1990s teenager texting.

Hey hey easy there, I was in my 20s in the 90s...

 

[theway-yay-ting]

I doubt the railroad industry has their phone systems set up in 1990s teenager texting.

I mean, the UP line still offers to fax me the tracing info, so...

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