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SLingbarT

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anyone else notice the Order Tracking seems to be down or not working
UPDATE: Tracking is back up and working, My Cactus Gray Lariat Hybrid Lux was built on 03/07/23, there is a god! 1st time ordered Oct/23/21, 2nd time ordered Jan/20/23 confirmed Jan/28/23.
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pgreen1959

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Can anyone explain to me how it takes 6 weeks for my truck to go from Mexico to Florida?
 
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DuffCon

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It doesn’t, but it’s a big job to load a train full of cars, they don’t run them every day. They probably stop along the way to drop off loads, and at rach stop there is a long process of loading cars onto trucks for the last leg.
 

Z06

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What is the load box bed liner? Sorry if it was in the 15 pages. I also didn’t see a thread search on Mobil view?
 

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Just got my “we are trying “ email.
 

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1929

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Just got my “we are trying “ email.
I've had one email from Ford. No updates after the first email. Does that mean Ford is not trying to schedule and build my Maverick?
 

commadorebob

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Can anyone explain to me how it takes 6 weeks for my truck to go from Mexico to Florida?
It has to be loaded on a train going to Florida. This part takes the longest as they will only send full rail cars. If a car carrier can hold 8 Mavericks and yours was the 9th for Florida out of the factory, you will have to wait for seven more Florida-bound vehicles before it gets loaded.

Trains use a spoke-and-wheel transportation scheme, so it's first stop won't be Florida. Maybe Atlanta before Florida or via Mobile. But either way, there is no Mexico-to-Florida train. It will almost always stop in one or two large cities first.

Train companies won't run a train to Florida unless they have a full train to Florida. Fuel is not cheap and rail companies will not send a train unless they can maximize the profit ratio. And that includes having enough for the return train.

Florida's unique shape means their runs are there and back whereas the rest of the country can push on through to somewhere else. Essentially, there might not be enough for a train from Dallas to return from Atlanta. But there might be plenty for a new train from Atlanta to Charlette, thus they can push on through. Florida's shape limits those options.
 

bearsfan647

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@bearsfan647 I completely agree that people making assumptions about the good or bad experiences they had does not represent or reflect everyone's personal experiences.

I have attempted to go back through and read some postings and such and trying to figure out what is the beef you currently have with Ford...and is it the concept of the weekly scheduling / allocations issue? I mean if you have an idea that would solve all of it, im sure you could ask them for a check and sell the idea to them.

I just feel that with Ford being in business over 100years, that unless a new idea comes around that revolutionizes everything, this is possibly the best system they have with all the different aspects of the manufacturing process, 3rd party distributers/manufacturers, dealerships, etc. But I am sure there is a better way, but if they dont know about it, how would anything change?

It seems like it should not be a problem to give everyone who placed an order a said manufacturing day. you know the total number of vehicles they can build a day, how many are ordered....pick out that many and send emails to everyone with their specific day. But how would you determine who gets picked first? Just by sheer date/time stamp of order placed?. So with the order banks being opened for 5 days....100k orders.... I was one of the bulk people who ordered on day 1 ...and I need a vehicle right now....and i get the email stating that my vehicle will be built in November.... its nice to know I have an actual build date but i need it now...

But what happens then on the assembly line if they hit a parts shortage...stop the production of all the mavericks until that part is put onto that 1 vehicle then resume because they are being built in order of when they were ordered, and not about how they can keep the factory running? what about if a storm destroys part of the building.... robots break down on manufacturing line....workers go on strike. It seems like there would be a never-ending daily email going out with changes to production date for tens of thousands of people.

I am no way throwing any stones at anyone or claiming that no one has the right or not to be angry about this whole process or anything like that. Just that we are all for the most part standing outside looking in, all without actually knowing what is happening inside. I know I am a little frustrated at how this whole system is playing out, but I am keeping my hopes up that sometime soon I will get my Maverick. I guess I am in a better spot then some are, and I feel bad for them, but in general life isnt fair and you have to make the best of things, even in bad times. so I wish everyone good luck and that we all get our Mavericks soon!
Edit: I'm not sure what half this response even means in context to mine. Why would the plant stop working if they hit a parts shortage? Why wouldn't they just keep building others without that part? Why are you even mentioning robots breaking down? These are irrelevant to SCHEDULING. This is about scheduling, not building.

My beef is simple. Its 2023. I work in software with automated processes WAY more complex than simple scheduling of a few thousand vehicles a week. My beef is with the idea that Ford is unable to schedule a years worth of orders instantly when they have yearly allocations set. Do the allocations change? Yes. Could they adjust way LESS scheduled orders this way? Yes. Would less people have to have the unknown of knowing if they will even get a vehicle? Yes. Would less people be frustrated with at least a date? Yes. What happens if any of what you said happens? THEY ADJUST as any business does. To keep 60,000 people in darkness is hilarious.

My beef is just that. It doesn't take 12 months to build any other ICE vehicle. If Ford put an ounce of software talent from their vehicles to their ordering/tracking systems none of this would happen. I mean, look at how messed up their VIN tracking system was for WEEKS. This CAN be fixed and Ford does not care to. Its that simple. Somehow we can perform surgery with robots and 5G across hundreds of miles but somehow you all think scheduling for a year is impossible.
 
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Flight Test

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Once again Bob. you have cryst
It has to be loaded on a train going to Florida. This part takes the longest as they will only send full rail cars. If a car carrier can hold 8 Mavericks and yours was the 9th for Florida out of the factory, you will have to wait for seven more Florida-bound vehicles before it gets loaded.

Trains use a spoke-and-wheel transportation scheme, so it's first stop won't be Florida. Maybe Atlanta before Florida or via Mobile. But either way, there is no Mexico-to-Florida train. It will almost always stop in one or two large cities first.

Train companies won't run a train to Florida unless they have a full train to Florida. Fuel is not cheap and rail companies will not send a train unless they can maximize the profit ratio. And that includes having enough for the return train.

Florida's unique shape means their runs are there and back whereas the rest of the country can push on through to somewhere else. Essentially, there might not be enough for a train from Dallas to return from Atlanta. But there might be plenty for a new train from Atlanta to Charlette, thus they can push on through. Florida's shape limits those options.
Once again Bob, you have crystallized my thoughts eloquently! (y) :)
 

Caper86

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From what I've picked up you only get info from your dealer until a vin is issued in Canada
I've also heard that same thing. I just see our American friends getting apology emails, but not here. Crickets, until hopefully, one day, a truck is born!


I'm confused by your post. I know Canada's order windows were different, but I didn't think the order banks were open anywhere in June of 2022. Are you sure you actually had an order before the 2023 banks opened, or did a dealer lie to you.
Yes, I thought the same after watching all the posts on this forum from the USA. There must have been a Canadian specific allotment, and it was still available. I know I have not been lied to. I had my order converted from '22 to '23. Also my order # from the dealer has been valid each of the half a dozen times I've contacted Ford Canada, to see what's going on.
 
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dusty1787

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Edit: I'm not sure what half this response even means in context to mine. Why would the plant stop working if they hit a parts shortage? Why wouldn't they just keep building others without that part? Why are you even mentioning robots breaking down? These are irrelevant to SCHEDULING. This is about scheduling, not building.

My beef is simple. Its 2023. I work in software with automated processes WAY more complex than simple scheduling of a few thousand vehicles a week. My beef is with the idea that Ford is unable to schedule a years worth of orders instantly when they have yearly allocations set. Do the allocations change? Yes. Could they adjust way LESS scheduled orders this way? Yes. Would less people have to have the unknown of knowing if they will even get a vehicle? Yes. Would less people be frustrated with at least a date? Yes. What happens if any of what you said happens? THEY ADJUST as any business does. To keep 60,000 people in darkness is hilarious.

My beef is just that. It doesn't take 12 months to build any other ICE vehicle. If Ford put an ounce of software talent from their vehicles to their ordering/tracking systems none of this would happen. I mean, look at how messed up their VIN tracking system was for WEEKS. This CAN be fixed and Ford does not care to. Its that simple. Somehow we can perform surgery with robots and 5G across hundreds of miles but somehow you all think scheduling for a year is impossible.
In my defense here it is hard to really know the full conversation and ideas and thoughts between people while only on a forum vs in the same room where things can be discussed better. I believe I even agreed with you that it seems possible to schedule every order right from the start with one of my previous posts. But all I can guess is that maybe Ford thinks this scheduling/allocation system is the best way. I just looked into Chevy and Ram ordering processes and it appears they have some system just like Ford with waiting for emails and dealership allocations and such...and there is no scheduled date from order placement. Which leads me to believe this isn't just a Ford thing.

Thank you for pointing out your beef...and quick question then... would all it needed was Ford to schedule every vehicle on the day they are ordered, and you would be happy?. If you were given the scheduling email of 18 months from now, would you still hold onto your order or bail? What about 1year... 6 months... its possible Ford maybe kept everyone in the dark to keep people from jumping ship too early, nobody but Ford knows.

I started talking about building the vehicles on top of the scheduling comment because in my eyes they are kind of hand in hand. Because if the building of the vehicles started to fall behind and supply constraints hit, or shutdowns, etc., all of the rest of the year scheduled vehicles, would then have to be adjusted too. If the plant goes down unexpectedly for a week or two, then that said week(s) of scheduled orders would have to be pushed back, and thus would the following week(s) etc, until they got caught up (if they could get caught up). In which I would believe that some people are going to get mad getting update emails saying build dates are pushed back (possible moved forward too). But like your comment about keeping 60k people in the dark is hilarious, keeping 60k people mad seems a lot worse than a few thousand with scheduling changes.

I hope that you are not taking any of this as negatively toward you or anything. Reading your previous comments on MTC and this posting, I agree and follow with things you say. I just had a few ideas to throw out here and there to you, to see what your thoughts were. I 100% agree this system is screwed up and I would love to have more transparency with my order and everything, but until that day happens and things change, there is not much I am able to do about it.
 

Elderstang

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If I get another apology email, I'll be buying something else. I'm just not that patient! Good luck everybody!
 

ehspeakers

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Monday was Day 500 for me since placing my original order. Priority 10 - Clean Unscheduled. Maybe @Ford Motor Company is trying to work with dealers to identify customers like me that are STILL waiting (and maybe I'll win the lottery and unicorns &moonbeams will follow me everywhere).
We have nearly identical builds and wait times,. I opted not to get the Copilot 360.
 

jdtexas

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No scheduling week 13

2023-maverick-scheduling-week-march-9-2023.png
Ordered 9/8/2021 Lariat hybrid, lux, BAP, rollup hard tonneau, moonroof, CP 360 &assist, Remote Start, checked with Ford and dealer, Priority 2 MY 23 since Nov 11 2022, no VIN 'unscheduled clean' no email updates.
 

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Might have to start pricing out a Ranger again...
Tired of waiting 15 months....bought a Honda Ridgeline and Love it! Especially the trunk in the bed, it's such a great feature and perfect for my needs!
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