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pa-outdoorsman

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It's all Lux packages, but Lariat moreso. Even more chips.
What didn't see clear from Tim's video was whether it was Lariat lux, or all lux. He sort of said all, but also didn't really seem to certain. The Lariat Lux has Co Pilot 360 as part of it. Not sure if there are any other differences, but being the higher trim, it may well be that there are more chips needed for a Lariat lux than an XLT lux. Then again, that might be just wishful thinking on my part, since I have an XLT lux ordered. :p
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Naranjita

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So if you were to cancel your customer order does the dealer get it keep it in the queue for retail stock?
Yes. Because most dealers won't actually cancel your order. It's not legally yours until your purchase. Don't shoot me, i didn't say I agree with it.
 

thevol

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Yes. Because most dealers won't actually cancel your order. It's not legally yours until your purchase. Don't shoot me, i didn't say I agree with it.
I was under the impression they would attach my drivers license and insurance info to my order when submitted to verify I was a real person. So they would be holding an order with that info on it, maybe it just converts to a retail order if you cancel I dont know, why I was asking.
 

Delzona

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Why does everyone appear to think that MY23 will solve everything and the chips will magically appears. An order reset for MY23 only present another year of hope and pray that our Mavericks will get built. I will be listening to the Ford investor call after they announce quarterly earnings. Might learn the full picture.
Please post back here what you find out from the Investors call. It could be informative. Thanks
 
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Naranjita

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What didn't see clear from Tim's video was whether it was Lariat lux, or all lux. He sort of said all, but also didn't really seem to certain. The Lariat Lux has Co Pilot 360 as part of it. Not sure if there are any other differences, but being the higher trim, it may well be that there are more chips needed for a Lariat lux than an XLT lux. Then again, that might be just wishful thinking on my part, since I have an XLT lux ordered. :p
He said the Lux issues, both trims were constrained by SIBL, parts and chips. We know the Lariat is worse affected because more of them have SIBL (since XLT Lux orders since November are drop in only) and Lariats have more chips (ACC/Lane Centering, maybe other items?). But more clarity (from Ford) would be appreciated.
 
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I share your same thoughts. We ordered our trucks the way we want them, so let Ford build our trucks even if it is a 23 model. This is Fords problem not ours and we should not have to modify our orders just to meet Fords needs.
Preach. I've triggered several fangirls here because I'm kind of tough on Ford over this. But, they said they'd be able to build trucks. They can't. It's not personal. I don't think Ford intentionally got our hopes up and is twirling it's mustache watching us be disappointed. They are missing out on money by not being able to sell me a truck. But, they are also out of touch with current expectations in terms of customer service and I think they are handling this poorly. I think just a few emails over time saying what's holding back production would go a long way to shutting a lot of us complainers up. They're the only game in town for what I want, so I have to wait it out. If another manufacturer can produce a compact hybrid truck with decent creature comforts and can actually deliver, I'm in.
 
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Naranjita

Naranjita

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I was under the impression they would attach my drivers license and insurance info to my order when submitted to verify I was a real person. So they would be holding an order with that info on it, maybe it just converts to a retail order if you cancel I dont know, why I was asking.
Ford allows orders to be switched to another buyer at purchase than whom original ROVP was. However, they are only allowed so many before they receive allocation penalties.
 

processwrench

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Would it kill Ford to actually communicate to those that have orders what the heck is going on? Is it really good business to have something as significant as possibly pushing an order out to the next model year be communicated by one dealers informal website? Thank goodness he does because that's ALL THE INFORMATION WE ARE GETTING. Why are we all having to guess about this? When Ford was launching this model there was all kinds of information coming out to get us interested and to put money down and order. Well now where is that some communication? How hard is it to put an email out saying "We apologize for the delay in your order we are experiencing X and hope to have it resolved in Y"? IF it is a specific shortage how about Ford offering some work a rounds. OR is the lack of communication the real message-Ford doesn't care about your order?
 

Delzona

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I ordered an XLT Lux, and if Ford contacted me and offered a credit to drop the SIBL and actually get my truck built, I'd do it.
I think a lot of people would choose this option. Hopefully, Ford media is reading this and passes this up the chain for consideration. A bunch of people dropping the SIBL could make one big headache go away.
 
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Preach. I've triggered several fangirls here because I'm kind of tough on Ford over this. But, they said they'd be able to build trucks. They can't. It's not personal. I don't think Ford intentionally got our hopes up and is twirling it's mustache watching us be disappointed. They are missing out on money by not being able to sell me a truck. But, they are also out of touch with current expectations in terms of customer service and I think just a few emails over time saying what's holding back production would go a long way to shutting a lot of us complainers up. They're the only game in town for what I want, so I have to wait it out. If another manufacturer can produce a compact hybrid truck with decent creature comforts and can actually deliver, I'm in.
That's right. Ford is missing out on lots of revenue by not being able to build these quickly and the highest quantity possible. They are being severely constrained by all of this. They are doing the best they can.. They are doing a lot to try to keep things moving.

I think people around here mostly are tough on the complainers because it's a broken record, they are saying the same thing, it's not constructive, and we cannot do anything about it. And Jim Farley even said as they get any additional resources in all this shortage they will be prioritized to higher revenue places. Maverick profit is probably the lowest of all Ford lines.

Ford could improve the experience for the customer in this process, even with the same results. I hope things change. I am not saying I agree with all the decisions Ford has made. But I understand why.
 

pa-outdoorsman

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He said the Lux issues, both trims were constrained by SIBL, parts and chips. We know the Lariat is worse affected because more of them have SIBL (since XLT Lux orders since November are drop in only) and Lariats have more chips (ACC/Lane Centering, maybe other items?). But more clarity would be appreciated.
Yes, it would. But Tim can't possibly know it all. Ford doesn't even know it all. One interesting thought I had is this: because I ordered later in the process, after Ford had eliminated the SIBL from the XLT Lux package, I am automatically getting the drop-in bedliner. But there are thousands of XLT Lux orders placed BEFORE me that are still scheduled to get the SIBL, right? Could I actually benefit from that by getting scheduled before them due to the better availability of the drop-in liners? Who knows, but that would be crazy. Good for me if it happens, but not really fair.
 

zeketolliver

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Would it kill Ford to actually communicate to those that have orders what the heck is going on? Is it really good business to have something as significant as possibly pushing an order out to the next model year be communicated by one dealers informal website? Thank goodness he does because that's ALL THE INFORMATION WE ARE GETTING. Why are we all having to guess about this? When Ford was launching this model there was all kinds of information coming out to get us interested and to put money down and order. Well now where is that some communication? How hard is it to put an email out saying "We apologize for the delay in your order we are experiencing X and hope to have it resolved in Y"? IF it is a specific shortage how about Ford offering some work a rounds. OR is the lack of communication the real message-Ford doesn't care about your order?
Bronco all over again.

Honesty is not the best policy when it comes to selling cars...not when more money can be made by squeezing the market with hopes and dreams.
 
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Naranjita

Naranjita

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Yes, it would. But Tim can't possibly know it all. Ford doesn't even know it all. One interesting thought I had is this: because I ordered later in the process, after Ford had eliminated the SIBL from the XLT Lux package, I am automatically getting the drop-in bedliner. But there are thousands of XLT Lux orders placed BEFORE me that are still scheduled to get the SIBL, right? Could I actually benefit from that by getting scheduled before them due to the better availability of the drop-in liners? Who knows, but that would be crazy. Good for me if it happens, but not really fair.
Yes, there are many XLT Luxes prior to November still in the queue with SIBL. They should offer a credit to them to move to DIBL or remove SIBL altogether. So easy to do ourselves. Or have the dealer do.

Also, I updated my quoted post to say xmore clarity from Ford.' Didn't mean for it to sound like Tim is holding back info. He's my hero!
 

Delzona

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Yes, it would. But Tim can't possibly know it all. Ford doesn't even know it all. One interesting thought I had is this: because I ordered later in the process, after Ford had eliminated the SIBL from the XLT Lux package, I am automatically getting the drop-in bedliner. But there are thousands of XLT Lux orders placed BEFORE me that are still scheduled to get the SIBL, right? Could I actually benefit from that by getting scheduled before them due to the better availability of the drop-in liners? Who knows, but that would be crazy. Good for me if it happens, but not really fair.
Yes, you certainly can get scheduled ahead of older orders because of the constraints. It's happened nearly every week that build dates have gone out. The challenge is the allocations your dealership gets during that week. If your dealership gets 5 allocations for that week and all of the older orders have constraints then your non-constraint order could get a build date. It's happened at my dealership numerous times since I ordered on July 5th.
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