Dead Battery fix in 1st Quarter by Ford not solved yet.

[Scott Asheville]

Go work 30 years as an engineer or a quality engineer. You'll eventually understand that some things just take time. Throw as much money or pressure at the problem as you like. It'll still take as much time as it's gonna take.

As a team leader coming out of an all-hands meeting on "Why is this taking so long", I was once asked by the CEO if the meeting would help. My answer: "The meeting just pushed back resolution one hour further into the future. Because my people spent an hour listening to clueless management BS instead of chasing the problem.". He didn't like that, but he also didn't fire me. And he didn't hold any more all-hands meetings on that problem. And we solved it when it was ready to be solved.

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[oysterville]

Go work 30 years as an engineer or a quality engineer. You'll eventually understand that some things just take time. Throw as much money or pressure at the problem as you like. It'll still take as much time as it's gonna take.

As a team leader coming out of an all-hands meeting on "Why is this taking so long", I was once asked by the CEO if the meeting would help. My answer: "The meeting just pushed back resolution one hour further into the future. Because my people spent an hour listening to clueless management BS instead of chasing the problem.". He didn't like that, but he also didn't fire me. And he didn't hold any more all-hands meetings on that problem. And we solved it when it was ready to be solved.

Some of the loudest opinions around here are held by people with zero practical experience in the field. Their imaginations dream up nefarious plot lines and motivations that feed their own sense of victimhood and really rely on no real world inputs. Others pile on, and it's just an orgy of misinformation sharing.

Good times.

 

[oysterville]

Solution gets rushed out the door without full testing, ignoring warnings from devs on project. Users: "Why did they release the solution before it was ready? Are those devs idiots?"

Devs take time needed to troubleshoot and test solution to previously rushed issue. Users: "Why is it taking those devs so long to fix the problems? Are those devs idiots?"

Both come out of the same ignorant mouths.

*takes a swig straight from the bottle*

 

[ListedGuru]

They just came out with a similar repair for 2023-2024 Escapes, to update modules and test and replace the battery, so I watch for it every morning - if your battery fails in that repair, it's ONLY COVERED 3/36, even though the drain causes the premature battery failure...Then they update come of the modules...

Can you give me any more info on the repair for the 2023-2024 Escape? Are you talking about the hybrid version of the Escape. We have a 23 Escape Hybrid and it's had it battery replaced once so far so I'm interested on this update for it.

 

[jeffrol48197]

Can you give me any more info on the repair for the 2023-2024 Escape? Are you talking about the hybrid version of the Escape. We have a 23 Escape Hybrid and it's had it battery replaced once so far so I'm interested on this update for it.

Give this info to your dealer, just came out 3 weeks ago...

TECHNICAL SERVICE BULLETIN 12V Battery Drain	25-2081 11 March 2025​
This bulletin supersedes 24-2288. Reason for update: Service Procedure, add labor operation A and changed MT to AP with a limit This bulletin supersedes 24-2143. Reason for update: Service Procedure, add labor operation A and changed MT to AP with a limit Model: Ford 2023-2024 Escape Engine: 2.5L PHEV Engine: 2.5L FHEV Built on or before 7-Jun-2024

 

[Master Blaster]

Solution gets rushed out the door without full testing, ignoring warnings from devs on project. Users: "Why did they release the solution before it was ready? Are those devs idiots?"

Devs take time needed to troubleshoot and test solution to previously rushed issue. Users: "Why is it taking those devs so long to fix the problems? Are those devs idiots?"

Both come out of the same ignorant mouths.

*takes a swig straight from the bottle*

You're aware that this fix has taken an incredible 4 years, right? As a software dev I'll be the first person to state that they don't know what they're doing. I know of no real software house that would tolerate that.

 

[Master Blaster]

Go work 30 years as an engineer or a quality engineer. You'll eventually understand that some things just take time. Throw as much money or pressure at the problem as you like. It'll still take as much time as it's gonna take.

As a team leader coming out of an all-hands meeting on "Why is this taking so long", I was once asked by the CEO if the meeting would help. My answer: "The meeting just pushed back resolution one hour further into the future. Because my people spent an hour listening to clueless management BS instead of chasing the problem.". He didn't like that, but he also didn't fire me. And he didn't hold any more all-hands meetings on that problem. And we solved it when it was ready to be solved.

You must have worked on Government beaurocracy projects in order to make a 4-year delay on a critical fix somehow tolerable. No software shop needs 4 years to make any level of change. The entire platform costs a lot less than that. They just change the team out who does not know what they're doing. And yes, I've done that dev job, the QA job, the teamlead job and the principle engineer job on a lot of software for 57 years before retiring.

 

[oysterville]

You're aware that this fix has taken an incredible 4 years, right? As a software dev I'll be the first person to state that they don't know what they're doing. I know of no real software house that would tolerate that.

You're adorable.

 

[ListedGuru]

Give this info to your dealer, just came out 3 weeks ago...

TECHNICAL SERVICE BULLETIN 12V Battery Drain	25-2081 11 March 2025​
This bulletin supersedes 24-2288. Reason for update: Service Procedure, add labor operation A and changed MT to AP with a limit This bulletin supersedes 24-2143. Reason for update: Service Procedure, add labor operation A and changed MT to AP with a limit Model: Ford 2023-2024 Escape Engine: 2.5L PHEV Engine: 2.5L FHEV Built on or before 7-Jun-2024

Ok appreciate the info. So a few more questions if I may - What exactly does this fix for the Escape do? Also does the vehicle need to be symptomatic to have the fix done? We had our 12V battery replaced in our Escape hybrid maybe 6 months back and knock on wood it's been good since. We are approaching 36,000 miles but we do a Ford ESP extended warranty but I'm not sure if that covers the 12v battery or not or how long the replacement battery they put in is warranted for.

Sorry for all the questions but we would like to get this taken care of it something needs to be done before 36k miles...

 

[Glen Baker LLC]

Go work 30 years as an engineer or a quality engineer. You'll eventually understand that some things just take time. Throw as much money or pressure at the problem as you like. It'll still take as much time as it's gonna take.

As a team leader coming out of an all-hands meeting on "Why is this taking so long", I was once asked by the CEO if the meeting would help. My answer: "The meeting just pushed back resolution one hour further into the future. Because my people spent an hour listening to clueless management BS instead of chasing the problem.". He didn't like that, but he also didn't fire me. And he didn't hold any more all-hands meetings on that problem. And we solved it when it was ready to be solved.

You must have worked on Government beaurocracy projects in order to make a 4-year delay on a critical fix somehow tolerable. No software shop needs 4 years to make any level of change. The entire platform costs a lot less than that. They just change the team out who does not know what they're doing. And yes, I've done that dev job, the QA job, the teamlead job and the principle engineer job on a lot of software for 57 years before retiring.

We got ourselves a contest.

Is it going to be
Distance or Volume boys?

 

[dochawk]

Where is the battery management software fix

at Autozone, Walmart, amazon, . . .

Any lawyers here interested??

uhh, count me out!

To all of my maverick friends....did you really expect a fix before April 1

Gosh, I expected a couple of announcements on April 1, but only because . . .

Some of the loudest opinions around here are held by people with zero practical experience in the field.

I found as a young parent that I could get all kinds of authoritative and unsolicited advice on child rearing from those who were unencumbered with experience on the subject . . .

 

[oysterville]

You must have worked on Government beaurocracy projects in order to make a 4-year delay on a critical fix somehow tolerable. No software shop needs 4 years to make any level of change. The entire platform costs a lot less than that. They just change the team out who does not know what they're doing. And yes, I've done that dev job, the QA job, the teamlead job and the principle engineer job on a lot of software for 57 years before retiring.

Assuming you retired this year, that means fifty seven years of software goes back to 1968 (weren't punch cards fun?). That would mean that you know that fixes don't start getting worked on until enough information and reports of issues come in to at least identify the problem is indeed a peoblem. Therefore obviously the fix hasn't been worked on since 2021 when the trucks first rolled off of the line. You'll also hopefully know not to label this issue as "critical". It's a parasitic power drain that MIGHT lead to a dead battery at worst. It's not placing a fuel cell outside of the frame, or an ignition switch that may turn the car off as it's driving down the road.

It's an unfortunate inconvenience, and given my experience with how these big companies operate technology groups I'd guess that the folks tasked with fixing this non-critical issue are likely overworked and understaffed for what they are being asked to do, which is likely a metric ass load more than just working on a parasitic battery drain on a new truck.

 

[DScruggs]

For those of you still suffering from the issue - buy your own AGM (possibly larger capacity), increase your max SoC, and keep your keys away from your Maverick.

Can also reduce your timeout default time to keep 12v a bit happier.

How does one increase the max state of charge?

 

[710-oil-614]

How does one increase the max state of charge?

Through Forscan.

 

[Mark1]

I talked to Ford Customer Care and asked about the supposed Battery killing discharge issue. I gave them my VIN and read the work orders I had with the SSM number. Her name was Jordan. She found and read to me the comment about fix in the first Quarter and nothing else. She said there are no other notes and when there is a fix the dealer will contact me or a recall may be issued. So basically no fix yet.

We really need to flood Ford Corporate with calls and file a complaint with NHTSA. It takes only 10 minutes to fill out the form. Doing nothing and trying to fix this yourself only hides the problem. I understand that we need to keep the battery from dieing for convenience but a report would help.

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